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Union Rep Jobs in Tennessee (NOW HIRING)

Employee assistance program (EAP) Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal ...

Employee assistance program (EAP) Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal ...

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge of ...

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Union Rep information

See Tennessee salary details

$40.9K

$70.9K

$101.9K

How much do union rep jobs pay per year?

As of Aug 6, 2026, the average yearly pay for union rep in Tennessee is $70,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,486.00 and $78,224.00 per year, depending on experience, location, and employer.

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

How do you get a job as a union rep?

To become a union representative, you typically need to be a current employee in the union's industry or workplace and demonstrate strong communication and leadership skills. Many union reps are elected by union members or appointed based on experience and involvement in union activities, and some positions may require knowledge of labor laws and union policies.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

How do you become a union rep?

To become a union representative, you typically need to be a member of the union and demonstrate leadership or communication skills. Many unions require candidates to be active members for a certain period and may hold elections or nominations for the position. Training or certification in labor relations or negotiation can also be beneficial.
What cities in Tennessee are hiring for Union Rep jobs? Cities in Tennessee with the most Union Rep job openings:
Infographic showing various Union Rep job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $70,937 per year, or $34.1 per hour.

Member Service Representative

Leaders Credit Union

Jackson, TN โ€ข On-site

Other

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

Member Service Representative

Thank you for taking the time to review our Member Service Representative position. At Leaders Credit Union, our mission is to "Power your passion and make lives better." We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.

Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.

What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are:

  • Member Focused
  • Team Oriented
  • Community Minded
  • Forward Thinking
  • Trusted Partner

Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work for four years in a row. So, what makes Leaders such a great place to work?

  • Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to ensure that our benefit packages are competitive.
  • Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to "power your passion and make lives better." That mission is lived out by member-facing personnel as well as our back-office employees.
  • Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
  • Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.

What does a day as a Member Service Representative look like?

As Member Service Representative responsibilities include, but are not limited to:

  • Assisting members with loan origination, opening and closing accounts, answering questions about products and services and resolving problems. Being a Financial Champion and advising applicable products for each member.
  • Provides prompt, accurate, courteous, and professional service at all times.
  • Works directly with the underwriting department to step our members through the lending process.
  • Identify cross-sell opportunities for all credit union products that can best fit the member's needs.
  • Accurately maintain member account information.

What is the schedule? Our hours for this position are 8:00 am to 5:00pm Monday through Friday. We are open at limited locations on Saturdays from 9:00am to 1:00pm, these are covered on a rotating basis. Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this. This is not a work from home position.

Does your skillset and experience line up? For this role, we are looking for someone who:

  • Has 1 to 3 years of related experience
  • A two-year college degree or applicable specialized training
  • Proficiency in Microsoft Suite of Products (Excel, Outlook, Word, etc.)
  • Must maintain a professional, courteous, and friendly atmosphere for members and co-workers
  • Must have very strong communication skills (both written and verbal)

What is next? If you think this role is the perfect fit for you, please apply, and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for.

Thank you for choosing Leaders!