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Union Rep Jobs in Florida (NOW HIRING)

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

Description Who We Are At Trax Credit Union, we exist to move people forward. We are committed to ... Call Center Representative Position Summary: Provide information and member support concerning the ...

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Union Rep information

See Florida salary details

$32.3K

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$80.5K

How much do union rep jobs pay per year?

As of Aug 6, 2026, the average yearly pay for union rep in Florida is $55,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,423.00 and $61,736.00 per year, depending on experience, location, and employer.

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

How do you get a job as a union rep?

To become a union representative, you typically need to be a current employee in the union's industry or workplace and demonstrate strong communication and leadership skills. Many union reps are elected by union members or appointed based on experience and involvement in union activities, and some positions may require knowledge of labor laws and union policies.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

How do you become a union rep?

To become a union representative, you typically need to be a member of the union and demonstrate leadership or communication skills. Many unions require candidates to be active members for a certain period and may hold elections or nominations for the position. Training or certification in labor relations or negotiation can also be beneficial.
What cities in Florida are hiring for Union Rep jobs? Cities in Florida with the most Union Rep job openings:
Union Rep jobs near you
Infographic showing various Union Rep job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $55,984 per year, or $26.9 per hour.

Call Center Representative

Trax Credit Union

Tampa, FL • On-site

$15 - $19/hr

Other

Re-posted 19 days ago

Job description

Description

Who We Are

At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence-and we're looking for leaders who bring these values to life every day.


Call Center Representative

Position Summary: Provide information and member support concerning the credit union and its products and services to credit union members ensuring highest quality of member service. The position is responsible for recommending credit union products as appropriate to members.  

Principle Accountabilities:

  • Provide service and information to membership in a pleasant, professional, and efficient manner via telephone or correspondence
  • Positive attitude will show through to caller. (Speak with a smile in your voice)
  • Research and solve routine member questions, problems and complaints concerning credit union accounts
  • Serve as team resource with or without supervisor present
  • Maintain a thorough knowledge of various credit union policies, interest rates and basic loan policies and be able to discuss with member
  • Cross sell credit union products and services 
  • Assist members with PC access
  • Strive to create long term financial relationships with members
  • The position may also share receptionist duties  
  • Ensure that all credit union business is kept in strict confidence
  • Perform duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act
  • Responsible for protecting the interests of the Credit Union at all times
  • Perform other duties as assigned


Our Commitment

At Trax Credit Union, we don't just manage finances-we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.

Requirements

Education and Experience:

  • High school diploma or equivalent
  • +/- 1-year experience in a financial institution.
  • 1-year experience selling both in person and over the phone.
  • 6+ months experience in a Call Center work environment. 

Competencies:

  • Technical capacity. Knowledge of Windows OS and Microsoft Office products. 
  • Communication proficiency 
  • Dependability 
  • Ethical conduct 
  • Time management 
  • Problem solving/analysis

Apply