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Union Bank Jobs in Nebraska (NOW HIRING)

Union Bank & Trust Company

Retail Banking Intern

Lincoln, NE · On-site

$15 - $17.50/hr

Effective communicator - promotes Union Bank's customer service philosophy. * Basic math skills and proficient computer skills. * Willingness to learn in a fast-paced environment and ability to work ...

Union Bank & Trust Company

Teller (Full-Time) -Omaha

Omaha, NE · On-site

$15.25 - $19.25/hr

Effective communicator - promotes Union Bank's customer service philosophy. * Basic math skills and proficient computer skills. * Ability to work independently and exercise good judgment. Working ...

Union Bank & Trust Company

Teller (Full-Time) - York

York, NE · On-site

$15.75 - $19.50/hr

Effective communicator - promotes Union Bank's customer service philosophy. * Basic math skills and proficient computer skills. * Ability to work independently and exercise good judgment. Working ...

Gallup

Credit Union Manager

Omaha, NE · On-site

Build trusted relationships with members, colleagues, and credit union and banking partners to support the credit union's mission and strengthen the member experience * Lead the day-to-day operations ...

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$19

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How much do union bank jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for union bank in Nebraska is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $22.57 per hour, depending on experience, location, and employer.

What is Union Bank?

A Union Bank is a financial institution that offers a variety of banking and financial services to individuals, businesses, and organizations. These services typically include savings and checking accounts, loans, mortgages, credit cards, and investment products. Union Banks may also provide online banking, wealth management, and other specialized financial solutions. The term 'Union Bank' can refer to a specific bank with that name or, more generally, to banks that were established to serve the needs of a particular group or community, such as labor unions or cooperative organizations.

What are the key skills and qualifications needed to thrive as a Union Bank employee?

To thrive as a Union Bank employee, you generally need a background in finance, banking operations, and customer service, often supported by a relevant degree or banking certifications. Familiarity with core banking systems, digital financial platforms, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help professionals build trust and resolve client issues effectively. These skills and qualities are crucial for ensuring regulatory compliance, operational efficiency, and exceptional customer satisfaction in a competitive financial environment.

What are some common challenges faced by employees working at Union Bank, and how are they typically addressed within the organization?

Employees at Union Bank often encounter challenges such as adapting to regulatory changes, managing high customer expectations, and working within a fast-paced, compliance-driven environment. To address these, Union Bank provides regular training on regulatory updates, encourages open communication within teams, and offers support through mentorship programs. Collaboration among departments is emphasized to ensure employees can quickly resolve issues and continue delivering excellent service to clients. These practices help staff stay informed, supported, and efficient in their roles.

What are the most commonly searched types of Bank jobs in Nebraska?

The most popular types of Bank jobs in Nebraska are:

What are popular job titles related to Union Bank jobs in Nebraska?

For Union Bank jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Union Bank jobs in Nebraska look for?

The top searched job categories for Union Bank jobs in Nebraska are:

What cities in Nebraska are hiring for Union Bank jobs?

Cities in Nebraska with the most Union Bank job openings:

Union Bank jobs near you
Infographic showing various Union Bank job openings in Nebraska as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,095 per year, or $19.8 per hour.

Bilingual Customer Support Specialist 1

Union Bank & Trust Company

Lincoln, NE • On-site

$15.50 - $20/hr

Full-time

Re-posted 23 days ago

Job description

Position Summary: The Bilingual Customer Support Specialist 1 educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided primarily over the phone, but can include chat, email or Secure Message Center in a limited capacity. Specialist is a problem solver and completes applicable documentation while providing an excellent experience.
This role is eligible for hybrid work from home opportunity under the work from home guidelines up to one day per week upon completion of onboarding.
Hours: Full-Time (40 hours), Monday - Friday 10:30 AM - 7:00 PM
Essential Functions:
  • Educate and assist customers with account inquiries, product, and service-related issues or transactions primarily over the phone, through online chat, and email on occasion.
  • Responsible for assisting customers in 3 phone queues including Customer Support, Debit Card, and UBTgo as well as maintaining appropriate knowledge of products, fees and policies, promotions and technical support skills necessary for the assigned queue.
  • Identify, educate and document Fraud/Compliance Issues and provide resolution to our customers and serve as a liaison to Compliance Department for additional follow-up and reporting.
  • Participate in outbound projects to include online follow up and fraud alerts; additional outbound projects as needed.
  • Document and maintain account maintenance requests efficiently and accurately.
  • Knowledge and proven technical skills to efficiently troubleshoot and resolve customer issues, in a timely manner.
  • Acquire general knowledge of departments such as Deposit Services, Electronic Banking, Customer Service, Operations and Loan Collections for effective problem resolution.
  • Acquire extensive understanding of banking specific systems and customer retail applications including Navigator, BPM, Client Central, Right Now, Director, UBTgo UBTBusiness online, Bill Pay, UPP, FTNI, Visa Online, Verified by Visa, Centrix, Launch Compass (Zelle), Okta, and Deluxe.
  • Evaluate risk based on account review and appropriate discovery with each caller to increase various banking limits up to your approved amount. Remove suspensions due to NSF or inactivity from Zelle, dual approve debit card increases up to $15,000 and mobile deposit exception increases up to $25,000.
  • Assess probable fraudulent situations quickly, both a caller who is attempting a form of fraud, or a situation our customer may be defrauded in, and educate accordingly. Collaborate with Financial Crimes workgroup regarding such scenarios.
  • Manage time effectively to meet department expectations regarding productivity.
  • Educate and assist customers with inquiries regarding bank communication and Marketing promotions.
  • Build customer relationships to uncover account and lending needs, proactively.
  • Participate in ongoing trainings, coaching, and meetings to ensure continued growth, proactively.
  • Assist UBT employees with their inquiries in all queues.
  • Promote Union Bank's customer service philosophy.
  • Participate in ongoing product and sales training.
  • Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
  • Performs other job-related duties or special projects as assigned.
  • Regular and reliable attendance is an essential function of this position.

Qualifications:
  • At least 1 year experience in a Call Center or Customer Service position preferred.
  • Fluent in Spanish required.
  • Prior bank experience and/or knowledge of Union Bank's products, services preferred.
  • Proficient in Microsoft Word, Excel and in working with other financial software.

Preferred Talents:
  • Effective communicator
  • Positive and people focused
  • Organized and time efficient
  • Computer program and software problem solver
  • Deadline driven
  • Self-directed and takes initiative

Working Environment:
Sedentary work lifting - occasionally lifting and/or carrying up to 25 pounds.
Indoor work-not exposed to outdoor elements or hazards.
This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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