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Unified Jobs (NOW HIRING)

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

$120 - $175/hr

We're looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatia's cloud communications ecosystem. This newly created role will be responsible for designing, deploying ...

Peraton

Unified Communications Lead

Honolulu, HI · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a highly qualified Unified Communications Lead to fill a Key Personnel position in support of the Enterprise Pacific IT C5 Solution (EPICS) effort for United ...

Peraton

Unified Communications Lead

Honolulu, HI · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a highly qualified Unified Communications Lead to fill a Key Personnel position in support of the Enterprise Pacific IT C5 Solution (EPICS) effort for United ...

Peraton

Unified Communications Lead

Honolulu, HI

$146K - $234K/yr

Responsibilities Peraton is seeking a highly qualified Unified Communications Lead to fill a Key Personnel position in support of the Enterprise Pacific IT C5 Solution (EPICS) effort for United ...

Saic

Unified Communications Engineer SETA

Chantilly, VA · On-site

$120 - $160/hr

Description SAIC has an opening for an experienced Unified Communications (UC) Engineer (SETA) in Chantilly, VA to assist a government customer in overseeing a global voice and video enterprise ...

Jupiter Urgent Care Inc

NY · On-site

$90 - $120/hr

Unified Communication Engineer page is loaded## Unified Communication Engineerlocations: 1000 Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR109386Ranked #1 for Safety ...

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How much do unified jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for unified in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is a unified communications professional?

Unified communications (UC) professionals are experts who design, implement, and manage integrated communication systems that combine various methods such as voice, video, messaging, and collaboration tools. Their goal is to streamline business communications to improve efficiency and productivity. UC professionals work with technologies like VoIP, instant messaging, video conferencing, and cloud-based collaboration platforms. They often handle system integration, troubleshooting, user training, and security to ensure seamless communication across an organization.

How does a unified communications professional typically collaborate with other departments within an organization?

In a Unified Communications (UC) role, professionals frequently work cross-functionally, collaborating with IT, customer service, and business operations teams. They are responsible for integrating communication tools such as voice, video, messaging, and conferencing to ensure seamless connectivity across departments. This often involves gathering user requirements, troubleshooting system issues, and providing training or support to end-users. Regular interaction with stakeholders is key to aligning UC solutions with business goals and improving overall productivity.

What are the key skills and qualifications needed to thrive as a unified communications specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need strong expertise in networking, VoIP technologies, and unified communications platforms, often supported by a degree in IT or related certifications like Cisco CCNA Collaboration or Microsoft Teams certification. Familiarity with tools such as Cisco Unified Communications Manager, Microsoft Teams, and Zoom, as well as experience with network troubleshooting and security protocols, is typically required. Excellent problem-solving abilities, communication skills, and a collaborative mindset distinguish top performers in this role. These skills ensure seamless communication infrastructure, minimize downtime, and support effective collaboration across organizations.

What is the difference between Unified vs Network Technician?

AspectUnifiedNetwork Technician
Required CredentialsCertifications like Cisco CCNA, CompTIA Network+Similar certifications, often CCNA or CompTIA Network+
Work EnvironmentIT departments, telecommunications companies, data centersTelecommunications firms, ISPs, corporate IT teams
Industry UsageBroadly used in unified communications, VoIP, and IT infrastructurePrimarily in networking, infrastructure, and hardware setup
Common Search/ComparisonUnified vs Network Technician

Unified professionals focus on integrated communication systems, including VoIP and collaboration tools, while Network Technicians primarily handle network hardware, cabling, and infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and specialization.

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Unified jobs near you
Infographic showing various Unified job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Unified Communications Engineer

New York, NY • On-site

Jane Street
Finance and Insurance • 1 - 5K employees
Learn more about Jane Streetexternal

Full-time

Re-posted 27 days ago

Job description

About the Position
We are looking for a Unified Communications (UC) Engineer to help grow, monitor, and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow.
The UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally, all while minimizing downtime for various collaboration services.
Our UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems, juggling project-related tasks, and serving as an escalation point for users and other technology groups. You'll interface daily with various tech teams across the firm-including IT Operations, Cybersecurity, and Networking-to provide capacity planning, develop standards and best practices, and improve documentation across our global UC infrastructure.
The right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions.
About You
  • Have 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:
    • Cisco Unified Communications Manager versions 14+
    • Cisco Meeting Server
    • Cisco Expressway
  • Have excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
  • Deeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones, and video conferencing endpoints
  • Knowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Calabrio, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)
  • Knowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.
  • Experienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure
  • Comfortable troubleshooting custom API-based integrations with UC products and services
  • Able to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability, and properly manage expectations with colleagues and users
  • Familiar with the virtualization of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)
  • Have a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.

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