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Unifi Customer Service Agent Jobs (NOW HIRING)

Unifi

Airport Passenger Service Agent - EUG

Eugene, OR · On-site

$15 - $19/hr

General information Job Title Airport Passenger Service Agent - EUG Date Monday, August 10, 2026 ... M. shift Requirements and Description Summary Unifi Customer Service Agents are the first line of ...

Unifi

Customer Service Agent - CHA

Chattanooga, TN · On-site

$15/hr

Customer Service Agent - CHA Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non-exempt position in Chattanooga, Tennessee. The base pay rate is $15.00 per hour. The P.M ...

Unifi

Customer Service Agent - CHA

Chattanooga, TN · On-site

$14 - $19/hr

General information Job Title Customer Service Agent - CHA Date Tuesday, August 18, 2026 Entity Unifi Aviation, LLC State Tennessee City Chattanooga Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

UniFi

Customer Service Agent - PHL

Philadelphia, PA · On-site

$19.54/hr

Customer Service Agent - PHL Entity: Unifi Aviation, LLC State: Pennsylvania City: Philadelphia ... Base Pay Rate: $19.54 Full/Part Time: Part Time Exempt or Non-Exempt: Non-Exempt Shift: A.M. shift ...

Unifi

Customer Service Agent - PHL

Philadelphia, PA · On-site

$15.75 - $21/hr

General information Job Title Customer Service Agent - PHL Date Wednesday, August 26, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 19.54 Full/Part Time ...

Unifi

Airport Customer Service Agent - Full time

Eugene, OR · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - Full time Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time ...

Unifi

Airport Customer Service Agent -FT

Little Rock, AR · On-site

$14.75 - $20/hr

General information Job Title Airport Customer Service Agent -FT Date Wednesday, August 19, 2026 Entity Unifi Aviation, LLC State Arkansas City Little Rock Base Pay Rate: $ 16.50 Full/Part Time ...

Unifi

Customer Service Agent/WS-KOA

Kailua Kona, HI · On-site

$15.75 - $21/hr

Customer Service Agent Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non-exempt position in Kailua-Kona, Hawaii. The P.M. shift is available Monday through Sunday. Unifi ...

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

General information Job Title Airport Customer Service Agent - SFO Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.51 Full/Part Time ...

Unifi

Customer Service Agent/WS-OGG

Kahului, HI

$15.50 - $20.75/hr

General information Job Title Customer Service Agent/WS-OGG Date Sunday, July 19, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Base Pay Rate: $ 18.00 Full/Part Time Part Time Exempt or ...

Unifi

$15.25 - $20.25/hr

General information Job Title Customer Service Agent- FAR (PT) Date Tuesday, July 14, 2026 Entity Unifi Aviation, LLC State North Dakota City Fargo Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Unifi

Customer Service Agent/DL - PSP

Palm Springs, CA · On-site

$18/hr

Customer Service Agent Unifi Aviation, LLC is seeking a Customer Service Agent for part-time positions in Palm Springs, California. The base pay rate is $18.00 per hour. The position is non-exempt ...

Unifi

Customer Service Agent/WS-KOA

Kailua, HI · On-site

$16.25 - $21.50/hr

General information Job Title Customer Service Agent/WS-KOA Date Friday, August 28, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 22.00 Full/Part Time Part Time ...

Unifi

$15.75 - $21/hr

General information Job Title Airport Customer Service Agent - BGR Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Maine City Bangor Base Pay Rate: $ 16.00 Full/Part Time Part Time Exempt ...

Unifi

Customer Service Agent - TRI

Blountville, TN · On-site

$12.25 - $16.25/hr

Customer Service Agent - TRI Unifi Aviation, LLC is seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our ...

Unifi

Airport Customer Service Agent - ABE

Allentown, PA · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - ABE Date Monday, August 24, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Allentown Base Pay Rate: $ 15.50 Full/Part Time ...

Unifi

Airport Customer Service Agent - ATW

Appleton, WI · On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

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Unifi Customer Service Agent information

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$18

$27

How much do unifi customer service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for unifi customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Unifi Customer Service Agent?

Unifi Customer Service Agents are frontline representatives who assist airline passengers at airports with various needs, such as check-in, boarding, baggage handling, and addressing customer inquiries or concerns. They play a critical role in ensuring a smooth and positive travel experience by providing information, resolving issues, and maintaining efficient operations at the airport. Unifi Customer Service Agents are employed by Unifi, a company that offers aviation services to airlines across the United States.

What are the key skills and qualifications needed to thrive as a Unifi Customer Service Agent, and why are they important?

To thrive as a Unifi Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and company-specific software is typically required. Patience, active listening, and a customer-oriented attitude help agents deliver exceptional service and resolve issues efficiently. These skills ensure customer satisfaction, effective problem resolution, and a positive brand reputation for Unifi.

What are some common challenges Unifi Customer Service Agents face when assisting travelers, and how are they supported in handling these situations?

Unifi Customer Service Agents often encounter challenges such as managing tight flight schedules, resolving booking discrepancies, and addressing travelers' concerns under time pressure. Agents are supported through ongoing training, clear escalation procedures, and teamwork to ensure they can efficiently resolve issues. Supervisors and team leads are readily available for guidance, and agents frequently collaborate with airline staff and other airport teams to deliver smooth customer experiences, even in high-stress situations.

What is the difference between Unifi Customer Service Agent vs Unifi Technical Support Specialist?

AspectUnifi Customer Service AgentUnifi Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and internet services
Work EnvironmentCall centers, customer service departmentsTechnical support centers, on-site or remote troubleshooting
Employer & IndustryTelecommunications companies, internet providersTelecommunications and internet service providers
Search & Comparison IntentCustomer service roles, entry-level supportTechnical troubleshooting, network support

The Unifi Customer Service Agent primarily handles customer inquiries, billing, and service issues, focusing on communication and problem resolution. In contrast, the Unifi Technical Support Specialist provides technical assistance, troubleshooting network problems, and resolving complex technical issues. Both roles are essential in the telecommunications industry but differ in technical requirements and daily responsibilities.

What cities are hiring for Unifi Customer Service Agent jobs?

Cities with the most Unifi Customer Service Agent job openings:

What are popular job titles related to Unifi Customer Service Agent jobs?

For Unifi Customer Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Unifi Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

LIHAA | CUSTOMER SERVICE AGENT | PT w/HIRING BONUS

Lihue, HI • On-site

Unifi
See more jobs at Unifiexternal

$2.0K/wk

Part-time

Re-posted 25 days ago

Job description

General information
Job Title
LIHAA CUSTOMER SERVICE AGENT PT w/HIRING BONUS
Date
Monday, August 3, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Lihue
Base Pay Rate:
$ 18.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, P.M. shift
Requirements and Description
Earn up to $2,000 in hire and retention bonuses-available exclusively for positions under the LIHAA Contract!(After Eligibility Requirements Met)
Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
  • Assists passengers with their baggage pick-up.
  • Assists passengers to resolve issues with their delayed, lost, or damaged items.
  • Utilizes computer software to track and catalog luggage.
  • Handles customer interaction with class in an efficient, effective, and professional manner.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications
  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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