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Unifi Customer Service Agent Jobs (NOW HIRING)

Unifi

Airport Customer Service Agent - ELM

Elmira, NY · On-site

$15.50 - $20.75/hr

Airport Customer Service Agent Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You ...

Unifi

Airport Customer Service Agent - ELM

Elmira, NY · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - ELM Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State New York City Elmira Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

Unifi

Customer Service Agent - ONT

Ontario, CA · On-site

$15.75 - $21/hr

Customer Service Agent - ONT Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are ...

Unifi

Airport Customer Service Agent - MOT (PT)

Minot, ND · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - MOT (PT) Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State North Dakota City Minot Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

Airport Customer Service Agent - SFO Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone.

Unifi

Customer Service Agent - ONT

Ontario, CA · On-site

$15.75 - $21/hr

General information Job Title Customer Service Agent - ONT Date Thursday, August 13, 2026 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 17.00 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - DLH (PT)

Duluth, MN · On-site

$15.50 - $20.50/hr

Airport Customer Service Agent - DLH (PT) Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to ...

Unifi

Airport Customer Service Agent - MOT (PT)

Minot, ND · On-site

$13.75 - $18.25/hr

Airport Customer Service Agent - Mot (Pt) Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to ...

Unifi

Airport Customer Service Agent - XWA (PT)

Williston, ND · On-site

$15.25 - $20.25/hr

Airport Customer Service Agent - XWA (PT) Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to ...

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

General information Job Title Airport Customer Service Agent - SFO Date Monday, August 10, 2026 ... M. shift Requirements and Description Summary Unifi Customer Service Agents are the first line of ...

Unifi

United-Customer Service Agent-DSM-PT

Des Moines, IA · On-site

$15.25 - $20.25/hr

Customer Service Agent Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are ...

Unifi

Airport Customer Service Agent - XWA (PT)

Williston, ND · On-site

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - XWA (PT) Date Wednesday, August 12, 2026 Entity Unifi Aviation, LLC State North Dakota City Williston Base Pay Rate: $ 18.00 Full/Part ...

Unifi

United-Customer Service Agent-DSM-PT

Des Moines, IA · On-site

$15.25 - $20.25/hr

General information Job Title United-Customer Service Agent-DSM-PT Date Thursday, September 3, 2026 Entity Unifi Aviation, LLC State Iowa City Des Moines Base Pay Rate: $ 16.75 Full/Part Time ...

Unifi

Airport Customer Service Agent - DLH (PT)

Duluth, MN · On-site

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent - DLH (PT) Date Friday, July 31, 2026 Entity Unifi Aviation, LLC State Minnesota City Duluth Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

Airport Customer Service Agent - DLH (PT)

Duluth, MN · On-site

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent - DLH (PT) Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State Minnesota City Duluth Base Pay Rate: $ 17.00 Full/Part Time ...

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Unifi Customer Service Agent information

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How much do unifi customer service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for unifi customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Unifi Customer Service Agent?

Unifi Customer Service Agents are frontline representatives who assist airline passengers at airports with various needs, such as check-in, boarding, baggage handling, and addressing customer inquiries or concerns. They play a critical role in ensuring a smooth and positive travel experience by providing information, resolving issues, and maintaining efficient operations at the airport. Unifi Customer Service Agents are employed by Unifi, a company that offers aviation services to airlines across the United States.

What are the key skills and qualifications needed to thrive as a Unifi Customer Service Agent, and why are they important?

To thrive as a Unifi Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and company-specific software is typically required. Patience, active listening, and a customer-oriented attitude help agents deliver exceptional service and resolve issues efficiently. These skills ensure customer satisfaction, effective problem resolution, and a positive brand reputation for Unifi.

What are some common challenges Unifi Customer Service Agents face when assisting travelers, and how are they supported in handling these situations?

Unifi Customer Service Agents often encounter challenges such as managing tight flight schedules, resolving booking discrepancies, and addressing travelers' concerns under time pressure. Agents are supported through ongoing training, clear escalation procedures, and teamwork to ensure they can efficiently resolve issues. Supervisors and team leads are readily available for guidance, and agents frequently collaborate with airline staff and other airport teams to deliver smooth customer experiences, even in high-stress situations.

What is the difference between Unifi Customer Service Agent vs Unifi Technical Support Specialist?

AspectUnifi Customer Service AgentUnifi Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and internet services
Work EnvironmentCall centers, customer service departmentsTechnical support centers, on-site or remote troubleshooting
Employer & IndustryTelecommunications companies, internet providersTelecommunications and internet service providers
Search & Comparison IntentCustomer service roles, entry-level supportTechnical troubleshooting, network support

The Unifi Customer Service Agent primarily handles customer inquiries, billing, and service issues, focusing on communication and problem resolution. In contrast, the Unifi Technical Support Specialist provides technical assistance, troubleshooting network problems, and resolving complex technical issues. Both roles are essential in the telecommunications industry but differ in technical requirements and daily responsibilities.

What cities are hiring for Unifi Customer Service Agent jobs?

Cities with the most Unifi Customer Service Agent job openings:

What are popular job titles related to Unifi Customer Service Agent jobs?

For Unifi Customer Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Unifi Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Airport Customer Service Agent - ELM

Elmira, NY • On-site

Unifi
See more jobs at Unifiexternal

$15.50 - $20.75/hr

Other

Retirement

Posted 14 days ago

Job description

Airport Customer Service Agent

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities include assisting passengers with their baggage pick-up, resolving issues with delayed, lost, or damaged items, utilizing computer software to track and catalog luggage, handling customer interaction with class in an efficient, effective, and professional manner, and performing other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications include a valid driver's license, ability to pass a pre-employment drug screen, ability to pass up to a 10-year background check, at least 18 years of age, authorization to work in the United States as defined by the Immigration Reform Act of 1986, completion of SIDA training to obtain airport authority identification security, and ability to carry heavy items up and down jetway stairs. Benefits include a 401(k) Retirement Plan.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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