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Undocumented Jobs in Chicago, IL (NOW HIRING)

Supernova Technology

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

Write technical documentation or knowledge base articles for undocumented incidents as well as update outdated technical documentation * Provide scheduled on-call support to assist with post-business ...

Wje

Workday Contracts/PSA Specialist

Northbrook, IL · On-site

Document contract-line setup standards andmaintaina repeatable, well-controlled configuration process so the function is auditable and not dependent on undocumented knowledge * Participate in Workday ...

Young Invincibles

Fall Midwest Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

Our regional offices (California, Colorado, Illinois, New York, and Texas) have increased grant aid for low-income college students, expanded funding for community colleges, and ensured undocumented ...

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All JobsUndocumented JobsUndocumented Jobs in Chicago, IL

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How much do undocumented jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for undocumented in Chicago, IL is $23.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an undocumented worker, and why are they important?

Undocumented workers often need practical skills relevant to their specific job, such as manual labor, customer service, or technical expertise, though formal qualifications may not always be required. Familiarity with job-specific tools, safety protocols, and sometimes basic digital literacy can be important for day-to-day tasks. Resilience, adaptability, strong work ethic, and effective communication help individuals overcome challenges and excel in diverse environments. These skills and qualities are crucial for maintaining employment, ensuring personal safety, and contributing positively despite legal and systemic obstacles.

What is the difference between Undocumented vs Immigration Assistant?

AspectUndocumentedImmigration Assistant
CredentialsNo official credentials requiredTypically requires knowledge of immigration laws, sometimes certifications
Work EnvironmentUnregulated, often informal settingsLegal offices, nonprofits, or government agencies
Employer & Industry UsageIndividuals without legal statusProfessionals assisting with immigration processes
Search & Comparison IntentUnderstanding legal status issuesAssistance with immigration procedures

Undocumented individuals lack legal authorization to reside or work in a country, often working informally. Immigration Assistants, on the other hand, are trained professionals who help clients navigate immigration laws and processes within legal frameworks. The key difference lies in legal status and professional qualification, with Immigration Assistants operating within regulated environments to provide authorized support.

What are some common challenges faced by undocumented workers, and how can employers help create a supportive work environment?

Undocumented workers often face challenges such as limited access to employee benefits, concerns about job security, and potential discrimination. Employers can foster a supportive environment by ensuring clear communication, providing training on diversity and anti-discrimination policies, and connecting employees with available resources and support networks. Cultivating a culture of respect and confidentiality also helps undocumented workers feel safe and valued in the workplace.

What does it mean to be undocumented in the context of employment?

Being 'undocumented' typically refers to individuals who are living and/or working in a country without the legal authorization or proper immigration documents required by that country. In the employment context, undocumented workers may not have the necessary work permits or visas, which can limit their job opportunities and access to employee protections. Despite these challenges, many undocumented individuals contribute significantly to various sectors of the economy. It is important to note that labor laws and protections may vary depending on the country and local regulations.
What are popular job titles related to Undocumented jobs in Chicago, IL? For Undocumented jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Undocumented jobs in Chicago, IL look for? The top searched job categories for Undocumented jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Undocumented jobs? Cities near Chicago, IL with the most Undocumented job openings:
Undocumented jobs near you
Infographic showing various Undocumented job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $48,398 per year, or $23.3 per hour.

Customer Support Engineer

Supernova Technology

Chicago, IL • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

About Supernova Technology
Founded in 2014, we offer the industry's first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry's largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.
Why Join Supernova?
At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you'll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person's contributions make a real impact.
About the Role
We are seeking a highly motivated and detail-oriented Customer Support Engineer to join our customer support team. As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction. Your technical expertise, problem-solving abilities, and exceptional communication skills will play a crucial role in delivering world-class support to financial institutions utilizing our platform.
Responsibilities
  • Represent the voice of the customer to Engineering, Product, and Program Management teams by communicating customer issues and relevant information, assisting with investigation
  • Maintain excellent, timely communications with Supernova's customers and internal stakeholders
  • Provide technical support to troubleshoot and resolve issues reported by customers and other team members through chat, helpdesk inquiries, email as well as phone
  • Troubleshoot and analyze errors, inconsistencies, and potential bugs, utilizing knowledge of cloud hosting services, logging and monitoring applications, and storage/database layers as required
  • Monitor front-end and back-end systems to ensure constant un-interrupted functionality
  • Provide fault isolation and root cause analysis for technical issues and outages as well as detailed bug analysis for product and development teams
  • Provide configuration instructions, training, and best practices to customers to strengthen the knowledge of the Supernova product
  • Act with speed and take ownership of sensitive and/or highly critical issues that need expedited resolution
  • Be able to lead and delegate tasks to provide faster and more efficient resolution
  • Write technical documentation or knowledge base articles for undocumented incidents as well as update outdated technical documentation
  • Provide scheduled on-call support to assist with post-business hours incident management and developer assistance
  • Strive to continue to learn each area of Supernova to become an eventual Subject Matter Expert (SME)

Qualifications
  • BA/BS Degree in Computer Science or IT Related Field of Study
  • 1+ years of experience as a Technical Support Engineer, Application Support Engineer, or applicable customer service experience
  • Basic knowledge of back end and front-end programming languages, including Java, Python, SQL, and JavaScript
  • Knowledge and understanding of database structures, table relationships, and SQL to query and alter database information
  • Basic knowledge of Command Line/Terminal and commands associated with back end services, including CURL Commands, SSH, PGP, AWS CLI, etc
  • Excellent written and verbal communication skills
  • Ability to work independently and within a highly collaborative team environment
  • Commitment to continuous education and drive to stay up to date with the latest technologies
  • Ability to lead by example and assist the Enterprise Manager with leadership duties
  • Back-end hosting solutions knowledge, such as AWS or Microsoft Azure is a plus

Our Employee Benefits
At Supernova Technology, we provide a robust benefits package to support the health and well-being of our employees. Our offerings include:
  • Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents.
  • HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses.
  • Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage.
  • Compensation: $50,000 - $75,000 per year
  • Retirement Savings: 401(k) plan with employer contributions.
  • Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.
  • Paid Time Off: Flexible PTO policies.
  • Additional Perks: Commuter benefits, pet insurance, continuing education assistance, and more.

Note: Actual salary at the time of hire may vary and may be above or below the range based on various factors, including but not limited to, the candidate's relevant qualifications, skills and experience, and the location where this position may be filled.
Join us and make an impact while growing your career at Supernova!

Apply