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How much do unc call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for unc call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a UNC Call Center?

A UNC Call Center is a centralized facility that handles inbound and outbound communications for the University of North Carolina (UNC) system or its affiliated departments. Call center representatives assist students, faculty, staff, and the public with inquiries related to admissions, enrollment, financial aid, IT support, and other university services. These centers aim to provide efficient customer service, streamline information dissemination, and resolve issues promptly. Working in a UNC call center typically requires strong communication skills, knowledge of university policies, and the ability to handle a high volume of calls or messages.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is typically required. Patience, active listening, and resilience help individuals excel when handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, positive customer service experiences and maintaining customer satisfaction.

What are some typical challenges faced by UNC Call Center representatives, and how can they effectively address them?

UNC Call Center representatives often manage high call volumes and interact with callers who may be experiencing stress or urgency. Balancing empathy with efficiency is crucial, as is staying updated on university policies and resources. Representatives can overcome these challenges by maintaining strong communication skills, leveraging knowledge bases for quick information retrieval, and collaborating closely with colleagues and supervisors for support. Regular training and open feedback channels also help ensure successful problem-solving and continuous improvement.

What is the difference between Unc Call Center vs Customer Service Representative?

AspectUnc Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, supportive environment
Industry UsageCommon in telecommunications, tech, and service sectorsWidely used across retail, finance, healthcare, and more

Unc Call Center roles typically involve handling high call volumes in a team environment, often with specific training provided by the employer. Customer Service Representatives also assist customers but may work in various settings, including remote or office-based, and handle a broader range of customer interactions. Both roles require good communication skills and a focus on customer satisfaction, but the call center position is more specialized for high-volume call handling.

What cities are hiring for Unc Call Center jobs?

Cities with the most Unc Call Center job openings:

What states have the most Unc Call Center jobs?

States with the most job openings for Unc Call Center jobs include:

What are popular job titles related to Unc Call Center jobs?

For Unc Call Center jobs, the most frequently searched job titles are:

Unc Call Center jobs near you
Infographic showing various Unc Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Breast Imaging Radiologist (MD/DO) - Part-Time - UNC Health Southeastern

Lumberton, NC • On-site

UNC HEALTH
Health Care and Social Assistance • 10K+ employees
Learn more about UNC HEALTHexternal

$285K - $356K/yr

Per diem

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

UNC Health rating

7.0

Company rating: 7.0 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

420th of 898 rated healthcare providers

Job description

UNC Health Southeastern is currently seeking a part-time Breast Imaging Radiologist (MD/DO) to join our team in Lumberton, NC. This position can be employed or a 1099-contract opportunity.
This position will be a dedicated Diagnostic Breast Imaging Specialist and should be fellowship training or have extensive experience in breast imaging. The specialist will focus on the interpretation of breast imaging studies, including mammography, breast ultrasound, and breast MRI, as well as perform image-guided breast procedures such as biopsies and localizations.
Position Information:
  • Will perform procedures in the radiology department, as well as mammography & procedural work in the Breast Center.
  • Work Schedule: Monday through Friday; dayshift only & no call schedule!
  • This position offers 100% breast, NO diagnostic work

Benefits & Financial Highlights:
  • Employed positions will include competitive compensation & a comprehensive benefits package: medical, dental, vision, 403b, PTO, CME time & allowance & paid malpractice coverage
  • Opportunity can also be a 1099 - contracted employee

Qualifications:
  • MD/DO
  • BC/BE in Breast Imaging Radiology, or Diagnostic/Procedural, with extensive experience performing breast procedural work

Community:
Located in Robeson County, Lumberton NC is ideally located on I-95 just 20 minutes north of the South Carolina border. Lumberton is one-and-a-half hours from Raleigh and two-and-a-half hours from Charlotte. Popular beach cities, such as Myrtle Beach, are an hour away! The city is full of history, culture and fun. Hike or bike on the Riverwalk near Historic Downtown, canoe down the Lumber River and enjoy the local festivals and downtown events.
About Us:
UNC Health Southeastern is a non-profit, comprehensive health care system, with a market draw of 175K. UNC Health Southeastern licensed for 452 beds offers a combination of acute care, intensive care and psychiatric services to more than 15,000 inpatients and 61,000 emergency patients annually. Southeastern is proud to have a large group of medical students and three residency programs operating and rotating on our campus and 30+ clinics.
UNC Health is an award-winning, not-for-profit integrated health care system committed to delivering state-of-the-art health care and outstanding service to patients. North Carolina's largest academic health system, we proactively focus on healthy-based, personalized care while we change the course of people's lives. Headquartered in Chapel Hill and affiliated with the University of North Carolina School of Medicine, UNC Health currently comprises UNC Hospitals and its provider network, fourteen hospitals and eighteen hospital campuses statewide.
Recruiter: Erin.Hill@unchealth.unc.edu
Other Information
Job Details
Legal Employer: STATE
Entity: UNC Health Southeastern
Organization Unit: Network Physician Recruitment
Work Type: Per Diem
Standard Hours Per Week: 4.00
Work Schedule: Day Job
Location of Job: US:NC:Lumberton
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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