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How much do unc call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for unc call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a UNC Call Center?

A UNC Call Center is a centralized facility that handles inbound and outbound communications for the University of North Carolina (UNC) system or its affiliated departments. Call center representatives assist students, faculty, staff, and the public with inquiries related to admissions, enrollment, financial aid, IT support, and other university services. These centers aim to provide efficient customer service, streamline information dissemination, and resolve issues promptly. Working in a UNC call center typically requires strong communication skills, knowledge of university policies, and the ability to handle a high volume of calls or messages.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is typically required. Patience, active listening, and resilience help individuals excel when handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, positive customer service experiences and maintaining customer satisfaction.

What are some typical challenges faced by UNC Call Center representatives, and how can they effectively address them?

UNC Call Center representatives often manage high call volumes and interact with callers who may be experiencing stress or urgency. Balancing empathy with efficiency is crucial, as is staying updated on university policies and resources. Representatives can overcome these challenges by maintaining strong communication skills, leveraging knowledge bases for quick information retrieval, and collaborating closely with colleagues and supervisors for support. Regular training and open feedback channels also help ensure successful problem-solving and continuous improvement.

What is the difference between Unc Call Center vs Customer Service Representative?

AspectUnc Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, supportive environment
Industry UsageCommon in telecommunications, tech, and service sectorsWidely used across retail, finance, healthcare, and more

Unc Call Center roles typically involve handling high call volumes in a team environment, often with specific training provided by the employer. Customer Service Representatives also assist customers but may work in various settings, including remote or office-based, and handle a broader range of customer interactions. Both roles require good communication skills and a focus on customer satisfaction, but the call center position is more specialized for high-volume call handling.

What cities are hiring for Unc Call Center jobs?

Cities with the most Unc Call Center job openings:

What states have the most Unc Call Center jobs?

States with the most job openings for Unc Call Center jobs include:

What are popular job titles related to Unc Call Center jobs?

For Unc Call Center jobs, the most frequently searched job titles are:

Unc Call Center jobs near you
Infographic showing various Unc Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Hematology/Oncology Physician (MD/DO) - UNC Cancer Care at Nash

Rocky Mount, NC

UNC Health
Health Care and Social Assistance • 10K+ employees
Learn more about UNC Healthexternal

Other

Medical, Retirement, PTO

Re-posted 5 days ago

UNC Health rating

7.0

Company rating: 7.0 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Description

Hem-Onc physician needed in Rocky Mount, NC 

Position Description: 

UNC Cancer Care at Nash is seeking a physician to join a team of 2 physicians and 2 APP's. The ideal candidate has completed a fellowship in Hematology/Oncology and is BC/BE in Internal Medicine and Hematology and Medical Oncology. 

This provider will see all tumor types but the team welcomes interest in sub-types, including interest in Gastrointestinal or Genitourinary conditions. Call will be 1:3 with very low volume, phone only. 

The Danny Talbott Cancer Center is a Comprehensive Community Cancer Program which offers cancer services under one roof, including hem/onc, radiation oncology, infusion services, clinical research, and other support programs. The teams offer support from diagnosis, through treatment, to survivorship and comfort care. Patients benefit from the most innovative research and groundbreaking clinical trials of UNC’s academic medical center and coordination of care between Nash oncologists and cancer specialists at UNC, without having to leave our community. 

In addition to clinical responsibilities, the position will spend approximately 10% of their time in program development capacities, with special emphasis on enhancing access to clinical trials in collaboration with the UNC Lineberger Comprehensive Cancer Center. 

Nash UNC Health Care is a non-profit 272-bed acute care facility with award winning specialty services. UNC Cancer Care at Nash is part of UNC Health Medical Group (UNCHMG), a large multi-specialty group comprised of nearly 300 providers. Being a part of UNCHMG means a partnership with the UNC Health Care System. Our approach to health care is forward thinking and provides not only the stability of a strong network but also continued autonomy. UNCHMG practices have access to additional operational support, specialty and sub-specialty care providers and the health care system’s electronic medical records system (Epic). Your patients will benefit from increased resources within our integrated health care system. 

About Rocky Mount, NC: 

  • Located 1 hour from the state capital of Raleigh, 1 hour from Greenville and less than 2 hours from Durham, Chapel Hill, and Richmond, VA 
  • Vibrant community with a diverse economy, historic roots, and college town charm 
  • Family-oriented recreational amenities including a performing arts theater, children’s museum, and sports complex 
  • Abundance of outdoor recreation including kayaking, canoeing, walking/biking trails, boat ramps, outdoor pools, parks, community gardens, music festivals, craft breweries, golf, and more 
  • Easy access to North Carolina Beaches and the Blue Ridge and Smoky Mountains 
  • International airport within 1 hour 
  • Strong public and private school options 

Salary & Benefits: 

  • Competitive Base Salary plus Annual Productivity and Quality Incentives 
  • Comprehensive health benefits package, paid malpractice, signing bonus, relocation assistance, student loan repayment, PTO, annual CME allowance, retirement plan with organizational match. 

Recruiter: Laura Oakes, laura.oakes@unchealth.unc.edu


Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: UNC Cancer Center at Nash

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Rocky Mount

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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