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Ulta Beauty Customer Service Jobs (NOW HIRING)

Ulta Beauty

Beauty Advisor

Port Saint Lucie, FL · On-site

$14.25 - $17.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Vacaville, CA · On-site

$18.75 - $23.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Coon Rapids, MN · On-site

$17.25 - $21.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Millington, TN · On-site

$15.25 - $19/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Albuquerque, NM · On-site

$16 - $19.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

San Jose, CA · On-site

$19.50 - $24.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Huntsville, AL · On-site

$16.25 - $20.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Vacaville, CA · On-site

$18.75 - $23.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Highlands Ranch, CO · On-site

$16.75 - $21/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Stuart, FL · On-site

$14.50 - $18/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Van Nuys, CA · On-site

$17 - $21.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Cockeysville, MD · On-site

$15.75 - $19.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Springfield, VA · On-site

$17.25 - $21.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Ankeny, IA · On-site

$15.75 - $19.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Sumter, SC · On-site

$14.75 - $18.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Cincinnati, OH · On-site

$15.75 - $19.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Glendale, WI · On-site

$16.25 - $20.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Chambersburg, PA · On-site

$16.50 - $20.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Valencia, CA · On-site

$16.75 - $20.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Commerce, GA · On-site

$15.25 - $19/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

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Ulta Beauty Customer Service information

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$9

$18

$26

How much do ulta beauty customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ulta beauty customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Ulta Beauty Customer Service representative typically collaborate with other departments to resolve customer issues?

Ulta Beauty Customer Service representatives frequently work closely with store associates, inventory teams, and management to ensure customer concerns are addressed efficiently. For example, when handling product returns, exchanges, or inventory inquiries, representatives may coordinate with the stockroom or merchandising staff to confirm product availability or process requests. Additionally, they may communicate with the salon or online order teams to resolve service-related questions. This collaborative approach ensures a seamless experience for customers and helps representatives gain a broader understanding of store operations.

What are the key skills and qualifications needed to thrive as an Ulta Beauty Customer Service representative?

To thrive as an Ulta Beauty Customer Service Representative, you need strong interpersonal skills, product knowledge, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and Ulta's loyalty program platform is typically required. Exceptional communication, patience, and a positive attitude help you build relationships with customers and resolve issues effectively. These skills and qualities are vital for delivering a superior shopping experience, driving sales, and fostering customer loyalty.

What does an Ulta Beauty Customer Service representative do?

An Ulta Beauty Customer Service representative assists guests with their shopping experience, both in-store and online. This includes answering questions about products, handling returns or exchanges, resolving customer issues, and ensuring a positive and welcoming atmosphere. Representatives may also process transactions, manage inventory inquiries, and support promotional events. Their main goal is to create a satisfying experience that encourages customers to return to Ulta Beauty.

What is the difference between Ulta Beauty Customer Service vs Ulta Beauty Sales Associate?

AspectUlta Beauty Customer ServiceUlta Beauty Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers, promote products, and complete sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service desk, retail floorRetail floor, sales counters
CertificationsNone typically requiredNone typically required

Ulta Beauty Customer Service focuses on assisting customers with inquiries and resolving issues, while Ulta Beauty Sales Associates actively promote products and drive sales. Both roles require strong communication skills and knowledge of beauty products but differ mainly in their primary responsibilities within the retail environment.

More about Ulta Beauty Customer Service jobs
What cities are hiring for Ulta Beauty Customer Service jobs? Cities with the most Ulta Beauty Customer Service job openings:
What states have the most Ulta Beauty Customer Service jobs? States with the most job openings for Ulta Beauty Customer Service jobs include:
What job categories do people searching Ulta Beauty Customer Service jobs look for? The top searched job categories for Ulta Beauty Customer Service jobs are:
Ulta Beauty Customer Service jobs near you
Infographic showing various Ulta Beauty Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Beauty Advisor

Ulta Beauty

Port Saint Lucie, FL • On-site

$14.25 - $17.75/hr

Full-time

Re-posted 26 days ago

Ulta Beauty rating

6.1

Company rating: 6.1 out of 10

Based on 1,008 frontline employees who took The Breakroom Quiz

12th of 24 rated health and beauty retailers

Job description

We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The BA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
  • Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
  • Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
  • Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
  • Maintain prompt, regular attendance.
People
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty's systems.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Adhere to Ulta Beauty's dress code.
  • Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
  • Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty's technology and best practices.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.
  • Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
  • High school diploma is preferred
Experience
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Skills
  • Demonstrates a passion for guest service and competency for selling
  • Proficient with basic technology (e.g., Point of Sale system and Apple devices)
  • Ability to build and maintain strong customer relationships
  • Ability to troubleshoot
  • Ability to work independently and as part of a team

SPECIAL POSITION REQUIREMENTS
  • Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
  • Continuous mobility throughout the store during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift
  • Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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