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Ulta Beauty Customer Service Jobs (NOW HIRING)

Ulta Beauty

Beauty Advisor

Gadsden, AL · On-site

$13.50 - $16.75/hr

... Customer Service, Product Demonstrator, Sales Associate, Stock Associate, Stocker, Merchandise Associate, Merchandising Associate, Stock Clerk ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities ...

Ulta Beauty

Beauty Advisor

El Paso, TX · On-site

$12 - $15/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Pleasant Prairie, WI · On-site

$15.75 - $19.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Corsicana, TX · On-site

$14.50 - $18/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Harlingen, TX · On-site

$16 - $20/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Casa Grande, AZ · On-site

$15.75 - $19.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Bastrop, TX · On-site

$16.50 - $20.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Estero, FL · On-site

$15.25 - $18.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Ruston, LA · On-site

$13.25 - $16.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Richmond, VA · On-site

$15.25 - $18.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Goodyear, AZ · On-site

$16 - $19.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Pittsfield, MA · On-site

$18.50 - $23/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Grafton, WI · On-site

$16.25 - $20.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Brook Park, OH · On-site

$15.50 - $19.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Birmingham, AL · On-site

$14.25 - $17.50/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Manteca, CA · On-site

$16.75 - $21/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Cumming, GA · On-site

$14.75 - $18.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Cumming, GA · On-site

$14.75 - $18.25/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Burtonsville, MD · On-site

$15 - $18.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

Ulta Beauty

Beauty Advisor

Scottsdale, AZ · On-site

$16.50 - $20.75/hr

... Ulta Beauty products and/or services. * Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders. * Perform makeup applications, skincare analysis, and ...

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Ulta Beauty Customer Service information

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How much do ulta beauty customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for ulta beauty customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Ulta Beauty Customer Service representative typically collaborate with other departments to resolve customer issues?

Ulta Beauty Customer Service representatives frequently work closely with store associates, inventory teams, and management to ensure customer concerns are addressed efficiently. For example, when handling product returns, exchanges, or inventory inquiries, representatives may coordinate with the stockroom or merchandising staff to confirm product availability or process requests. Additionally, they may communicate with the salon or online order teams to resolve service-related questions. This collaborative approach ensures a seamless experience for customers and helps representatives gain a broader understanding of store operations.

What are the key skills and qualifications needed to thrive as an Ulta Beauty Customer Service Representative, and why are they important?

To thrive as an Ulta Beauty Customer Service Representative, you need strong interpersonal skills, product knowledge, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and Ulta's loyalty program platform is typically required. Exceptional communication, patience, and a positive attitude help you build relationships with customers and resolve issues effectively. These skills and qualities are vital for delivering a superior shopping experience, driving sales, and fostering customer loyalty.

What does an Ulta Beauty Customer Service representative do?

An Ulta Beauty Customer Service representative assists guests with their shopping experience, both in-store and online. This includes answering questions about products, handling returns or exchanges, resolving customer issues, and ensuring a positive and welcoming atmosphere. Representatives may also process transactions, manage inventory inquiries, and support promotional events. Their main goal is to create a satisfying experience that encourages customers to return to Ulta Beauty.

What is the difference between Ulta Beauty Customer Service vs Ulta Beauty Sales Associate?

AspectUlta Beauty Customer ServiceUlta Beauty Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers, promote products, and complete sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service desk, retail floorRetail floor, sales counters
CertificationsNone typically requiredNone typically required

Ulta Beauty Customer Service focuses on assisting customers with inquiries and resolving issues, while Ulta Beauty Sales Associates actively promote products and drive sales. Both roles require strong communication skills and knowledge of beauty products but differ mainly in their primary responsibilities within the retail environment.

How does Ulta support remote employees?

Ulta Beauty Customer Service roles support remote employees by providing flexible work arrangements, remote training, and access to communication tools like video conferencing and chat platforms. Employees are typically required to have a reliable internet connection and a suitable workspace to perform their duties effectively.

How much does Ulta get paid per hour?

Ulta Beauty customer service associates typically earn between $12 and $15 per hour, depending on experience, location, and shift. Entry-level positions may start at the minimum wage, with opportunities for raises based on performance and tenure.

Is it difficult to get hired at Ulta?

Getting hired as an Ulta Beauty Customer Service associate typically involves submitting an application online or in-store, followed by an interview process. The hiring process is competitive but accessible, especially for those with strong communication skills and a customer-focused attitude. Prior retail or customer service experience can be beneficial but is not always required.

What position pays the most at Ulta?

At Ulta Beauty, the highest-paying positions are typically management roles such as Store Manager or District Manager, which oversee multiple stores and have increased responsibilities. These roles often offer higher salaries compared to entry-level or sales associate positions and may include bonuses and performance incentives.
More about Ulta Beauty Customer Service jobs
What cities are hiring for Ulta Beauty Customer Service jobs? Cities with the most Ulta Beauty Customer Service job openings:
What states have the most Ulta Beauty Customer Service jobs? States with the most job openings for Ulta Beauty Customer Service jobs include:
What job categories do people searching Ulta Beauty Customer Service jobs look for? The top searched job categories for Ulta Beauty Customer Service jobs are:
Ulta Beauty Customer Service jobs near you
Infographic showing various Ulta Beauty Customer Service job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Beauty Advisor

Beauty Advisor

Ulta Beauty

Gadsden, AL • On-site

$13.50 - $16.75/hr

Full-time

Re-posted 12 days ago

Ulta Beauty rating

6.1

Company rating: 6.1 out of 10

Based on 1,005 frontline employees who took The Breakroom Quiz

12th of 24 rated health and beauty retailers

Job description

We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
THE IMPACT YOU CAN HAVE:
Welcome to an exciting future in the retail beauty industry! As a Beauty Advisor at Ulta Beauty, you will be the first point of contact for our guest Beauty Enthusiasts, setting and exceeding their expectations for the beauty journey they're about to experience within your store. As the initial face of the Ulta Beauty brand, you will have the opportunity to put your passion for beauty on full display, while ensuring that everything in the store is clean, fully stocked, and ready to "wow" guests and other associates.
You'll accomplish all of this by:
  • Promptly acknowledging and warmly greeting each guest entering the store
  • Offering friendly, knowledgeable, and courteous service that always takes priority over other related duties
  • Determining each guest's needs and answering questions concerning products and services (partnering with management as needed)
  • Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs
  • Informing guests of current promotions, events and services within the store, booking appointment for in-store events
  • Serving multiple guests at one time while maintaining composure during busy or peak selling times
  • Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor
  • Courteously handling sales, refunds, and exchanges
  • Ensuring all resets and planograms are executed properly
  • Setting up advertising displays or arranging merchandise to highlight sales and promotional events
  • Ensuring the store is replenished throughout the day and merchandising all products to company standards on shelves and tables
  • Participating in physical inventory preparation, execution, and follow-up
  • Executing receipt of shipment truck within company guidelines
  • Ensuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor
  • Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests
THE ESSENTIALS FOR SUCCESS:
Education
  • High school diploma is preferred

Experience
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred

Skills
  • A demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationships
  • Competency with sales and troubleshooting
  • The ability to work well independently and as part of a team

Essential Functions
  • On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift
Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier, Customer Service Assistant, Customer Service, Product Demonstrator, Sales Associate, Stock Associate, Stocker, Merchandise Associate, Merchandising Associate, Stock Clerk
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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