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Ukraine Jobs in Kentucky (NOW HIRING)

Customer Service Representative Tier 2

Somerset, KY · On-site

$13.75 - $18.75/hr

Conditional remote About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern ...

Middle Cyprus, Georgia, Poland, Portugal, Romania, Serbia, Ukraine Remote Want to make your dream come true? Take your career to the next level with us. * 2+ years of successful proven experience ...

$18/hr

Project Management Intern - Razom Literature September 2026 - December 2026 , adjusted to accommodate academic calendar Location: NYC & Washington, D.C. Schedule: Hybrid or Remote Compensation: $18 ...

New

Customer Service Representative Tier 2

Lexington, KY · On-site

$14 - $19/hr

Conditional remote About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern ...

Customer Service Representative Tier 2

Danville, KY · On-site

$13.25 - $18/hr

Conditional remote About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern ...

Showing results 21-40

Ukraine information

See Kentucky salary details

$75.6K

$149.5K

$168.5K

How much do ukraine jobs pay per year?

As of Sep 12, 2026, the average yearly pay for ukraine in Kentucky is $149,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,000.00 and $167,600.00 per year, depending on experience, location, and employer.

What are Ukraine jobs?

‘Ukraine’ jobs generally refer to employment opportunities available within Ukraine or roles related to Ukrainian affairs, such as humanitarian work, international relations, teaching, or positions with NGOs and multinational companies operating in the country. These jobs can range from IT and engineering to translation, logistics, and aid coordination, reflecting Ukraine’s diverse economy and evolving needs, especially in light of current events. Many organizations also offer remote or international support roles for those looking to contribute to Ukraine’s reconstruction and development.

What are the key skills and qualifications needed to thrive in Ukraine?

Invalid job title. 'Ukraine' is not a recognized professional occupation.

What are some common challenges faced by humanitarian aid workers in Ukraine, and how can applicants prepare for them?

Humanitarian aid workers in Ukraine often encounter challenges such as navigating conflict-affected areas, addressing urgent needs with limited resources, and adapting to rapidly changing security situations. Applicants should be prepared for emotionally demanding work environments and the need to collaborate closely with local partners and international teams. Previous experience in crisis zones, strong communication skills, and cultural sensitivity are valuable assets for overcoming these challenges and making a meaningful impact.

What is the difference between Ukraine vs Ukraine Security Officer?

AspectUkraineUkraine Security Officer
CredentialsVaries by industry, often includes general education or specific certifications depending on roleTypically requires security-related certifications or licenses, such as security guard training
Work EnvironmentOffice, government, or corporate settings, often involving administrative or operational tasksSecurity posts, surveillance areas, or event venues, focusing on safety and protection
Employer & IndustryGovernment agencies, NGOs, or private companies in UkraineSecurity firms, private companies, or government security services in Ukraine
Search & Comparison IntentGeneral information about UkraineDifferences between security roles in Ukraine

The comparison highlights that Ukraine is a country with diverse roles, while Ukraine Security Officer refers specifically to security-related positions within the country. The main differences lie in credentials, work environment, and industry usage, with security officers focusing on safety and protection tasks in various settings.

What are popular job titles related to Ukraine jobs in Kentucky?

For Ukraine jobs in Kentucky, the most frequently searched job titles are:

What cities in Kentucky are hiring for Ukraine jobs?

Cities in Kentucky with the most Ukraine job openings:

Infographic showing various Ukraine job openings in Kentucky as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 6% Part Time, 9% Temporary, and 2% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $149,492 per year, or $71.9 per hour.

Customer Service Representative (SR)

Lexington, KY • On-site

Helpware
Strategic Planning Consulting Services • 1 - 5K employees

$15/hr

Full-time

Posted 23 days ago


Key responsibilities

  • Assist customers by providing first-level support via email and chat, troubleshooting problems, and guiding users through basic issue resolution steps.

  • Document and track customer interactions, issues, and resolutions in CRM and other platforms, and update internal and customer-facing knowledge bases.

  • Escalate unresolved issues to Tier 2 support or relevant departments while maintaining ownership of the case until resolution.


Job description

CUSTOMER SERVICE REPRESENTATIVE

Location: Kentucky, US | Work setup: Conditional remote | Schedule: Monday to Friday 

About Us

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. We have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.

Overview

As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.

Benefits

  • $15 USD per hour.
  • Conditional Remote Work Setup 
    • Work from home with onsite reporting required for business-critical needs, connectivity disruptions, training, or performance support.
  • Computer equipment.
  • Great culture.
  • Growth opportunities.

Education & Experience

  • High school diploma or equivalent.
  • 1+ year of customer service experience in a fast-paced environment.
  • English (C1).

Skills & Responsibilities

  • Helping transfer calls between patients/pharmacies/doctors
  • Become an expert on the product, knowing all the specifics of its functioning.
  • Provide first-level support to customers via email and/or chat in a timely and professional manner.
  • Address customer inquiries, troubleshoot problems, and guide users through basic issue resolution steps.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Work on creating, updating, or adjusting customer accounts by documenting personal information.
  • Collaborate with colleagues and management on best practices and insights about any aspect of the job or its duties.
  • Document and track customer interactions, issues, and resolutions in CRM, online tools, and cloud-based platforms.
  • Process and prepare information for auditing and reporting purposes.
  • Update internal and customer-facing knowledge bases
  • Convert clients' feedback into feature requests for the development of the product.
  • Escalate unresolved issues to Tier 2 support or relevant departments, while maintaining ownership of the case until resolution.
  • Effectively communicate technical information to non-technical users.
  • Stay updated on product knowledge and be able to explain features, functionalities, and common troubleshooting steps.
  • Ability to thrive in a fast-paced, dynamic environment with frequent changes.
  • Open to working all shifts as needed by the business.
  • Other related tasks assigned by managers of the Clients and/or Helpware.

Physical and Mental Requirements

  • Must be physically willing and able to sit for an 8-hour shift.
  • Must be physically willing and able to type continuously using a keyboard for a full 8-hour shift.
  • Must be physically willing and able to manage multiple chat conversations simultaneously.
  • Must have the mental resilience to handle difficult or upset customers without experiencing anxiety.
  • Must have the ability to thrive in a high-volume, fast-paced call center environment.