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Ugl Jobs (NOW HIRING)

Howard University

iLab Operator

Washington, DC · On-site

$40K - $44K/yr

The Service Desk Support Technician will provide Tier 1 support for the Howard University community at our Walk-Up at the Undergraduate Library (UGL) and ILabs at UGL and Stokes Library. The ...

Chugachmiut

RN or LPN - Clinic

Gwinn, MI · On-site

$26.50 - $36/hr

Come join our UGL team and discover the perfect balance: caring for your community, feeling rewarded daily, and enjoying the work-life harmony you deserve. Ready to love nursing again and be proud of ...

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Ugl information

What are some common challenges UGL engineers face when working on large-scale infrastructure projects?

UGL engineers often encounter challenges such as coordinating across multidisciplinary teams, managing tight project timelines, and adapting to evolving client requirements. Effective communication and proactive problem-solving are essential, as project scopes can change rapidly due to regulatory, environmental, or logistical factors. Additionally, engineers must stay updated on industry standards and safety regulations to ensure compliance throughout all project phases.

What are the key skills and qualifications needed to thrive as a UGL (Underground Lineworker), and why are they important?

To thrive as an Underground Lineworker, you need a solid understanding of electrical systems, safety protocols, and technical troubleshooting, often supported by a high school diploma, completion of a relevant apprenticeship, and applicable certifications such as OSHA or NCCER. Familiarity with specialized tools, underground cable locators, splicing equipment, and utility mapping systems is essential. Strong problem-solving skills, teamwork, and excellent communication help you navigate hazardous environments and coordinate with other crew members. These competencies ensure the safe, efficient installation and maintenance of underground utilities, minimizing downtime and maintaining public safety.

What is the difference between UGL and Electrician?

AspectUGLElectrician
CredentialsVaries by project, often requires safety certifications and specialized trainingTrade certificate or license, such as a Journeyman Electrician license
Work EnvironmentConstruction sites, industrial facilities, maintenance projectsResidential, commercial, industrial electrical systems
Industry UsageHeavy industry, infrastructure, energy sectorsBuilding wiring, electrical repairs, installations

UGL workers often perform specialized tasks in large-scale projects and may require safety certifications, similar to electricians. However, UGL roles tend to focus on broader industrial or infrastructure projects, while electricians specialize in electrical systems. Both roles are essential in construction and maintenance industries, but UGL workers typically have a wider scope of work related to industrial operations.

What are UGL jobs?

UGL jobs refer to roles within UGL, a large engineering, construction, and maintenance company. Employees at UGL work on projects in sectors such as rail, transport, infrastructure, and energy. Job positions may range from engineering and project management to trades, administration, and safety roles. UGL is known for offering career development opportunities, diverse work environments, and participation in major national projects. Working at UGL typically involves a focus on teamwork, safety, and delivering high-quality services to clients.
More about Ugl jobs
What are the most commonly searched types of Ugl jobs? The most popular types of Ugl jobs are:
Ugl jobs near you
Infographic showing various Ugl job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
iLab Operator

iLab Operator

Howard University

Washington, DC • On-site

$40K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Howard University rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

39th of 532 rated colleges and universities

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer:
  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
JOB PURPOSE:
The Service Desk Support Technician will provide Tier 1 support for the Howard University community at our Walk-Up at the Undergraduate Library (UGL) and ILabs at UGL and Stokes Library. The technician will provide customer-facing support for faculty, staff and student technology issues, manage printers in our iLabs, and utilize the ServiceNow system to create/update/resolve/escalate tickets, meeting service level agreements (SLA's).
SUPERVISORY AUTHORITY:
N/A
NATURE AND SCOPE:
Internal contacts generally include administrators, faculty, students, and staff. External contacts generally include vendors, consultants, visitors, and the public.
PRINCIPAL ACCOUNTABILITIES:
  • Provide support to end users to resolve technical issues and provide courteous and knowledgeable assistance with questions.
  • Respond to requests for end user technical assistance in person, or via phone or chat.
  • Serve as the primary contact for resolving, assigning, and escalating tickets to 2nd tier support as needed.
  • Performs software installation, configuration, maintenance, testing and troubleshooting
  • Manage and maintain iLab Xerox Printers
  • Develop and prepare end-user documentation.
  • Provide Asset Management Support: software licenses and keys, hardware leases, service contracts, asset inventory and labeling.
  • Monitor and document Incidents/Service Requests within ServiceNow, meet SLA's.
  • Position may also require occasional unpacking/moving & installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
  • May frequently position self to maintain computers/pull cords under desks and in server closets.
  • Train users in technical aspects of systems and business processes.
  • Perform other job-related duties as assigned.

CORE COMPETENCIES:
  • Ability to work onsite at the Howard University campus in Washington, DC.
  • Flexibility to work occasional night and weekend shifts.
  • Ability to communicate effectively orally and in writing with a diverse population.
  • Must be detailed oriented and organized.
  • Ability to exercise discretion and ensure a high-level of confidentiality.
  • Ability to provide World-class Customer Service to the Howard University community.
  • Ability to support Windows 10 and 11, macOS, Android, and iOS devices.
  • Experience with user administration with Azure AD is a plus
  • Experience with ServiceNow or similar ITSM system is a plus
  • CompTIA certifications (A+, NET+, Security+) are a plus
  • ITIL V4 or V5 Foundations Certification is a plus

MINIMUM REQUIREMENTS:
Bachelor's degree. One to three years of related work experience or certifications may be substituted in lieu of educational qualifications. Experience with hardware, software, and cloud systems management. Strong critical thinking, problem-solving, and customer service skills. Prior work experience in a fast-paced environment. Must be punctual, dependable, and available to work occasional night or weekend shifts.
Compliance Salary Range Disclosure
Expected Salary Range: $40,000 - $44,000

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