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Uf Call Center information

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How much do uf call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for uf call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a UF Call Center?

A UF Call Center is a centralized customer service or support hub operated by the University of Florida (UF). It typically handles incoming and outgoing communications, such as phone calls, emails, or chats, for various university departments. These call centers assist students, faculty, staff, and sometimes the public with inquiries related to admissions, financial aid, IT support, and other university services. The goal is to provide timely and accurate information and resolve issues efficiently. Staff working in a UF Call Center are usually trained in customer service and knowledgeable about university policies and procedures.

What are some common challenges faced by UF Call Center representatives, and how can new hires best prepare for them?

UF Call Center representatives often encounter challenges such as managing high call volumes, addressing a diverse range of inquiries, and handling occasionally frustrated callers. New hires can best prepare by developing strong communication and active listening skills, familiarizing themselves with UF's policies and resources, and practicing patience and empathy. Supportive team structures and ongoing training are typically in place to help staff succeed, and collaboration with colleagues is encouraged to resolve complex issues effectively.

What are the key skills and qualifications needed to thrive as a UF Call Center representative, and why are they important?

To thrive as a UF Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and standard office applications is typically required. Patience, active listening, and professionalism help representatives stand out when handling diverse caller situations. These skills and qualities are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining the reputation of the organization.

What is the difference between Uf Call Center vs Customer Service Representative?

AspectUf Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, interactive
Employer & IndustryTelecommunications, retail, financeRetail, banking, healthcare, various sectors
Common Search & ComparisonUf Call Center vs Customer Service Representative

Uf Call Center agents and Customer Service Representatives share similar credentials and work environments, often within the same industries. While Uf Call Center roles focus on handling high call volumes in a team setting, Customer Service Representatives may also engage in face-to-face interactions or remote support. Both roles aim to assist customers, but Uf Call Center positions typically emphasize call handling skills and fast-paced environments.

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What cities are hiring for Uf Call Center jobs?

Cities with the most Uf Call Center job openings:

What states have the most Uf Call Center jobs?

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What are popular job titles related to Uf Call Center jobs?

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Uf Call Center jobs near you
Infographic showing various Uf Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Stem Cell Specialist | Stem Cell Lab | Variable | Full-time

Gainesville, FL

UF Health
Health Care and Social Assistance • 10K+ employees
Learn more about UF Healthexternal

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Overview

Achieve professional growth and fulfillment as a Stem Cell Specialist at UF Health Shands Hospital in beautiful Gainesville, Florida where Nature and Culture meet. Our thriving community is known for its unique blend of natural beauty, innovation, cultural energy, and recreation. UF Health is consistently ranked among the nation’s best hospitals and we are committed to excellence in healthcare. We value the precision and expertise of our Stem Cell Specialists because their work makes an impact on life-saving treatments and transformative therapies. Our patients are at the heart of our mission, and our people are the strength behind it. Make UF Health your next career destination.

UF Health Experience & Rewards:

  • Academic medical center
  • FACT accredited NCI-designated cancer institute
  • Bone Marrow and Solid Organ Transplant Center
  • Accrued PTO and holidays
  • Annual salary reviews
  • Student loan repayment
  • PSLF-eligible employer
  • Tuition reimbursement
  • Competitive healthcare/retirement plans
  • Wellness programs

Responsibilities

In this role the Stem Cell Specialist will perform the following job duties:

  • Supports the Clinical Bone Marrow Transplant Program through demonstration of a superior level of technical proficiency, critical thinking, and problem solving in such areas as processing and cryopreservation of hematopoietic progenitor stem cells, interpretation of red blood cell group antigens, complex antibody identifications and compatibility.
  • Assist in procurement of hematopoietic progenitor cells (bone marrow, apheresis)
  • Verify appropriate donor Human Leukocyte Antigen (LHA) results
  • Interacts with physicians regarding cell doses for transplants
  • Participate in quality assurance and accreditation initiatives
  • Collaborate with researchers developing new procedures
  • Provides technical support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Schedule

FTE: 1.0

Shift Hours: Variable

Days of Week: Variable

***Rotating call requirement**

Additional Considerations: May be required to be available during 'off' hours for emergency call back. May be required to work weekends, holidays, and other shifts.


Qualifications

Minimum Education and Experience Requirements:

  • Bachelor's degree in biological science or related area preferred or comparable experience.
  • Current Florida Medical Technologist license or ASCP Certification as a Technologist in at least one of the following: Hematology, Immunohematology, Serology.
  • Proficiency in using sterile technique required.
  • Previous experience in Stem Cell Processing and cell culturing preferred, but experience in Blood Banking or HLA Typing acceptable.
  • Analytical skill required. Computer operational skills using personal computer, laboratory system or other hospital system preferred.

Licensure/Certification/Registration: Temporary or current license as a State of Florida Clinical Laboratory Technologist.

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