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Turfway Park Jobs (NOW HIRING)

Turfway Park Racing & Gaming

Sales Coordinator

Florence, KY

$18.50 - $25.50/hr

ABOUT TURFWAY PARK RACING & GAMING Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and ...

Churchill Downs Incorporated

Sous Chef

Florence, KY · On-site

$49K - $67K/yr

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section ...

Churchill Downs Incorporated

Bus Person

Florence, KY · On-site

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section ...

Churchill Downs Incorporated

Bus Person

Florence, KY · On-site

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section ...

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How much do turfway park jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for turfway park in the United States is $37.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $54.81 per hour, depending on experience, location, and employer.

What does a typical workday look like at Turfway Park, and how do team members collaborate during busy racing events?

A typical workday at Turfway Park can vary depending on your specific role, but many employees experience a fast-paced environment, especially during live racing events. Team members such as operations staff, customer service representatives, and event coordinators collaborate closely to ensure smooth event execution, addressing guest needs, logistics, and safety protocols. Communication and teamwork are key, as staff coordinate before, during, and after races to manage crowds, maintain facilities, and deliver a positive guest experience. Working at Turfway Park often involves flexible hours, including weekends and evenings, offering valuable experience in hospitality and event management.

What are the key skills and qualifications needed to thrive as a turf maintenance technician at Turfway Park, and why are they important?

To thrive as a Turf Maintenance Technician, you need knowledge of turf management, groundskeeping, horticulture, and often a high school diploma or equivalent. Experience with specialized equipment such as mowers, irrigation systems, and turf care machinery is typically required, and turf management certifications can be advantageous. Strong attention to detail, teamwork, and effective communication are valuable soft skills in this role. These skills and qualities are crucial to ensure the safety and quality of the racing surface, supporting both successful events and horse welfare.

What is the difference between Turfway Park vs Turfway Park Customer Service Representative?

AspectTurfway ParkTurfway Park Customer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma; customer service experience preferred
Work EnvironmentRacetrack, casino, and hospitality areasFrontline customer interaction in betting and hospitality areas
Employer & Industry UsageHorse racing, gaming, entertainmentCustomer service within the same industry
Common Search & ComparisonGeneral job roles at Turfway ParkCustomer service roles at Turfway Park

While Turfway Park encompasses various roles within the racing and entertainment industry, Turfway Park Customer Service Representatives focus specifically on assisting guests, handling inquiries, and ensuring a positive experience. Both roles require excellent communication skills, but the Customer Service role emphasizes direct guest interaction and service skills.

What is Turfway Park?

Turfway Park is a thoroughbred racetrack located in Florence, Kentucky. It is known for hosting live horse racing events, including notable races like the Jeff Ruby Steaks, a prep race for the Kentucky Derby. The facility also offers simulcast wagering, dining, and entertainment options. Turfway Park is a significant venue in the regional horse racing circuit and attracts visitors and racing enthusiasts from across the country.
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What cities are hiring for Turfway Park jobs? Cities with the most Turfway Park job openings:
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Turfway Park jobs near you
Infographic showing various Turfway Park job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $77,113 per year, or $37.1 per hour.

Sales Coordinator

Turfway Park Racing & Gaming

Florence, KY

$18.50 - $25.50/hr

Full-time

Posted 17 days ago

Job description

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

The Sales Coordinator supports the Sales team by assisting with the planning, coordination, and execution of group sales and special events. This position serves as a primary point of contact for clients throughout the sales process, helping to ensure exceptional customer service and successful event execution. The Sales Coordinator works collaboratively with internal departments to coordinate event logistics, prepare sales materials and contracts, maintain customer records, and support department initiatives. This role requires strong organizational skills, attention to detail, excellent communication, and the ability to manage multiple priorities in a fast-paced environment while contributing to the overall success of the Sales department.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Achieve highest contract ADR through driving short term and smaller high-end groups.
  • Achieve company revenue goals by booking and executing logistically successful events.
  • Conduct memorable and competitively unique tours.
  • Attend BEO meetings and staff meetings.
  • Develop an understanding of target customers and their individual needs
  • Support strategic sales plans and initiatives to achieve departmental sales goals.
  • Identify, establish rapport and maintain contact with sales prospects and contacts.
  • Sell, plan, and coordinate, in conjunction with our event supervisor, the group experience for all customers.
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the team
  • Perform outbound calls and respond to inbound calls in a timely manner, as directed.
  • Utilizes company CRM system to manage accounts, pipelines, productivity, and measurements.
  • Develop and execute the preparation, issuance, and delivery of sales materials.
  • Provide excellent customer service at all times.
  • Identify and resolve client concerns.
  • Accurately prepare ad hoc reports.
  • Work closely with the Events team and other departments to ensure customer satisfaction
  • Provide timely feedback to leadership regarding customer concerns
  • Set up and manage information table(s) at trade shows or other events 
  • Other duties as assigned.
  •  
REQUIRED SKILLS AND ABILITIES
  • Previous customer service, sales support, hospitality, or event coordination experience preferred. Experience in a sports, entertainment, or hospitality venue and group sales is a plus 
  • Proficient in CRM software (Salesforce preferred), and ticketing systems (Ticketmaster preferred) , or the ability to quickly learn a new software.
  • Creative and enthusiastic with excellent interpersonal and communication skills
  • Available to work race days, evenings, weekends, holidays, and special events as business needs require.
  • People oriented, able to multi-task, be organized, motivated and detail focused.
  • Prior interaction with the public and/or working knowledge of the horse racing industry preferred.
  • Proficiency in Microsoft 
  • Suite and willing to learn additional software and technology as needed.
  • Organizational and project management skills
  • Ability to handle multiple assignments in a fast paced environment with tight deadlines.
  • Interpersonal, communication, professionalism and diplomacy skills
  • Ability to exercise sound business judgment with effective solutions
  •  
EDUCATION AND EXPERIENCE
  • Bachelor's degree in Marketing, Business Administration, Communications, Hospitality Management, or a related field required, or an equivalent combination of education and relevant experience.
  • One to two years of customer service, hospitality, sales support, event coordination, or administrative experience preferred.
  • Experience in a sports, entertainment, hospitality, or event venue is a plus.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

•             Physical Demands: This position requires the ability to lift up to 10 pounds.

•             Work Environment: The incumbent primarily works in an office environment, however is expected to attend events. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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