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Tudor Watch Jobs (NOW HIRING)

CH Premier Jewelers

TUDOR Client Advisor

Santa Clara, CA · On-site

$20/hr

Know TUDOR's history, products and partnerships as well as the watch and luxury industries. Deliver outstanding client service and treatment to make a clear difference vs. competition. Act as a brand ...

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Tudor Watch information

What is a Tudor watch?

A Tudor Watch job typically refers to a position within Tudor, the Swiss luxury watch brand founded by Rolex's Hans Wilsdorf. Jobs at Tudor range from sales and marketing to watchmaking and customer service. Employees may work in boutiques, corporate offices, or manufacturing facilities. These roles require expertise in luxury goods, craftsmanship, and brand representation. Tudor is known for its high-quality timepieces, blending traditional Swiss watchmaking with modern innovation.

What are the primary responsibilities of a Tudor watchmaker in a typical workday?

As a Tudor Watchmaker, your typical day involves diagnosing, repairing, and servicing Tudor timepieces to company and Swiss watchmaking standards. You will often work in a specialized workshop, either independently or as part of a small team, ensuring each watch meets precise technical and aesthetic criteria. Collaboration with customer service staff and periodic interaction with clients may also be part of your role, especially when discussing service options or reviewing repair timelines. Commitment to meticulous quality control and continuous learning is key, as this role directly upholds the craftsmanship and prestige of the Tudor brand.

What are the key skills and qualifications needed to thrive in the Tudor watch position, and why are they important?

To excel as a Tudor Watchmaker, precision craftsmanship, a deep understanding of horology, and formal training or certification in watchmaking are essential. Familiarity with specialized tools such as lathes, timing machines, and watch diagnostic software is typically required. Attention to detail, patience, and strong problem-solving abilities help professionals deliver exceptional results and excellent customer service. These competencies ensure high-quality repairs, accurate timekeeping, and maintain the reputation of the Tudor brand.

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Tudor Watch jobs near you
Infographic showing various Tudor Watch job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

TUDOR Client Advisor

Santa Clara, CA • On-site

CH Premier Jewelers
Jewelry, Luggage, and Leather Goods Stores • 51 - 200 employees
Learn more about CH Premier Jewelersexternal

$20/hr

Full-time

Medical, Vision, Retirement

Re-posted 27 days ago

Job description

Mission:

The TUDOR Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of TUDOR at all times with client satisfaction being his/her utmost goal.

Responsibilities:

Hosting clients and other stakeholders with the ability to provide personalized customer experience

Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager

Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients

Find ever new and creative means to exceed client’s expectations

Establish strong personal relationships with clients from different backgrounds.

Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.

Handle customer service requests and respective processes.

Know TUDOR's history, products and partnerships as well as the watch and luxury industries.

Deliver outstanding client service and treatment to make a clear difference vs. competition.

Act as a brand ambassador in and out of the boutique.

Organize and execute all operational tasks in detail and with care.

Maintain the boutique according to global TUDOR visual merchandising standards.

Be part of a boutique team and support the overall organization of the boutique with a strong team approach.

Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.

Profile:

1-2 years of experience in sales or hospitality

High emotional intelligence and general education

Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior

Result-oriented and driven

Strong selling skills

Able to handle large diversity of tasks in a timely manner

Able to adapt approach individually to respective client

Open and outgoing personality

Has perfect manners and can maintain a conversation elegantly

Creative, curious and versatile

Strong team player with good interpersonal competences and empathetic

Excellent communicator with ability to develop strong networks

Fluent in local language and English and ideally one more relevant tourist language

Applicants with background in Sales or Hospitality preferred

Salary Range: $20+/hour