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Ttec Jobs in Texas (NOW HIRING)

TTEC

Temp Quality Assurance Specialist

Austin, TX · On-site

$20 - $22/hr

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be a ...

TTEC

Temporary Team Lead

Austin, TX · On-site

$22 - $26/hr

Bringing smiles is what we do at TTEC... for you and the customer. As a Temporary Service Delivery Team Lead working remotely in USA, you'll be a part of creating and delivering amazing customer ...

TTEC Digital

Senior Consultant, NICE CXone

Austin, TX · On-site

$140K - $160K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC Digital

Senior Consultant, NICE CXone

Austin, TX · On-site +1

$140K - $160K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place ...

TTEC

Executive Director, Finance

Austin, TX · On-site

Bringing smiles is what we do at TTEC... for you and the customer. As an Executive Director, Finance working remotely in India, you'll be a part of creating and delivering amazing customer ...

TTEC

Seasonal Healthcare Trainer

Austin, TX · Remote

$22 - $23/hr

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender ...

TTEC

Temporary Team Lead

Austin, TX · Remote

$22 - $26/hr

Temporary Team Lead Apply now Save jobSaved job Bringing smiles is what we do at TTEC for you and the customer. As a Temporary Service Delivery Team Lead working remotely in USA, youll be a part of ...

TTEC

Seasonal Licensed Healthcare Trainer

Austin, TX · Remote

$22 - $23/hr

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender ...

TTEC

Temporary Trainer

Austin, TX · On-site

$20 - $22/hr

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Temporary Trainer working remote in the United States, you'll be a part of bringing ...

TTEC

Executive Director, Finance

Austin, TX · Remote

Executive Director, Finance Apply now Save jobSaved job Bringing smiles is what we do at TTEC for you and the customer. As an Executive Director, Finance working remotely in India, youll be a part of ...

TTEC

Incident Response Manager

Austin, TX · On-site

$120K - $140K/yr

Your potential has a place here with TTEC's award-winning employment experience. As an Incident Response Manager working remote in the United States, you'll be a part of bringing humanity to business ...

TTEC

Temporary Team Lead

Austin, TX · Remote

As a Temporary Team Lead working remotely in United States,youllbe a part of bringing humanity to business. #experienceTTEC Description - External At TTEC, were all about Human Experience. Elevated.

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · On-site

$22 - $23/hr

At TTEC, we're all about Human Experience. Elevated. As Team Lead working hybrid as needed by the business, you'll be a part of creating and delivering amazing customer experiences while you also ...

TTEC

Temporary Team Lead

Austin, TX · On-site

Your potential has a place here with TTEC's award-winning employment experience. As a Temporary Team Lead working remotely in United States, you'll be a part of bringing humanity to business ...

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Ttec information

What is TTEC?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

How much experience do I need to work at Ttec?

Ttec typically requires candidates to have a high school diploma or equivalent and does not specify a minimum amount of experience for entry-level customer service roles. Prior experience in customer support or call center environments can be beneficial but is not always mandatory. Training is provided to new employees to develop necessary skills and tools used in the job.

What are the key skills and qualifications needed to thrive as a TTEC customer service representative?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Texas? For Ttec jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Ttec jobs in Texas look for? The top searched job categories for Ttec jobs in Texas are:
What cities in Texas are hiring for Ttec jobs? Cities in Texas with the most Ttec job openings:
Ttec jobs near you
Infographic showing various Ttec job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Temporary. Highlights an 65% Physical, 3% Hybrid, and 32% Remote job distribution.

Principal Architect, Azure Solutions

TTEC Digital

Austin, TX • On-site, Remote

$170K - $210K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Principal Architect for Azure solutions, you will be leading large-scale client engagements and complex project delivery. This position will focus on solution architecture and design, technical leadership and mentoring, with deep expertise in Azure, DevOps, and Agile methodologies.
What You'll Be Doing
  • Actively collaborate with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision-making
  • Lead technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications
  • Lead large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients
  • Decompose large-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks
  • Delegates technical tasks to other team members for multi-workstream projects of large scale and high complexity
  • Provide project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams
  • Collaborate with the project team and internal leadership on potential solutions and mitigation approaches, and participate in client communication at the sponsor level
  • Architect, design and set standards for highly complex solutions using a variety of technologies, platforms, and integrations

What You'll Bring to the Role
  • 5+ years of experience with Agile delivery and is adaptable as required to methodologies within the client environment
  • 5+ years' experience leading consulting projects for large clients with eight or more of the following types of projects, and is considered a go-to source of knowledge for others: Azure Compute (PaaS & Containers), Data Stores: Fit-for-purpose selection, Messaging & Events, API Design & Management, Integration & APIs, AI & Search, SDLC/DevOps/Platform Engineering, Performance & Scalability/Reliability & Release, Identity & Access (Application-centric), Monitoring & Observability, Documentation & Leadership
  • 5+ years' experience leading consulting projects for large clients with six or more of the following tools and technologies, and is considered a go-to source of knowledge for others: Design patterns and architectural concepts, .NET Core, C#, Front-end development tools (Angular, React, Blazor, or comparable), ORM - Entity Framework/Dapper, Data storage - relational and non-relational, DevOps automation: CI/CD & IaC, Visual Studio and source control: GitHub/ADO, Git and pull requests (e.g. gitflow), Automated tests, Scrum/Kanban/Agile,
  • Experience contributing to user stories and backlog content, including task management and progress visibility
  • 4 or more Microsoft Azure Application Development & DevOps, AI & Machine Learning, and/or Architecture & Development certifications. AZ204, AZ400, and AZ102 highly recommended.
  • Outstanding ability to present to clients in a business-focused, impactful, and persuasive manner
  • A proven, repeatable track record of successful large-scale project delivery

$170,000 - $210,000 a year
#LI-DD1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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