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Ttec Customer Service Chat Jobs in Florida (NOW HIRING)

Nexxaworks

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Specialist We are seeking a dedicated and enthusiastic Customer Service Specialist ... You will engage with customers through various channels, including phone, email, and live chat ...

Alphabe Insight

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Specialist We are seeking a dedicated and enthusiastic Customer Service Specialist ... You will engage with customers through various channels, including phone, email, and live chat ...

TTEC

$14.75 - $20.25/hr

Customer Service Representative - Outbound Apply now Save jobSaved job Join our team as a Customer Service Representative Outbound and immerse yourself in a role where every interaction is an ...

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Hello Sunshine Travels

Customer Service

Orlando, FL · On-site

$15 - $20.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

Nexxaworks

Customer Service Specialist

Miami, FL

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring ... In this role, you'll help customers by phone, chat, or email, answering questions, solving basic ...

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

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All JobsTtec Customer Service Chat JobsTtec Customer Service Chat Jobs in Florida

Ttec Customer Service Chat information

What is a Ttec Customer Service Chat?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

How do you become a Ttec Customer Service Chat agent?

To become a Ttec Customer Service Chat agent, candidates typically need to complete an online application, pass a skills assessment, and participate in a virtual interview. Strong communication skills, computer proficiency, and the ability to work flexible hours are often required; some roles may also require a quiet work environment and reliable internet connection.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Florida?

The most popular types of Ttec Customer Service Chat jobs in Florida are:

What are popular job titles related to Ttec Customer Service Chat jobs in Florida?

For Ttec Customer Service Chat jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ttec Customer Service Chat jobs in Florida look for?

The top searched job categories for Ttec Customer Service Chat jobs in Florida are:

Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service

Allstate Insurance Agency - Ted Todd

Estero, FL • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About Us

At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization were doing what’s right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the Role
As a Customer Service Insurance Advisor, you are the voice of TTI for existing clients. You’ll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a WOW experience at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You’ll Do
  • Handle 30+ inbound service calls per day with professionalism and empathy.
  • Provide clients with a warm, educational, and exceptional experience every time.
  • Communicate through phone, email, text, and chat with equal clarity and professionalism.
  • Listen carefully to understand each client’s needs and concerns.
  • Set clear expectations and ensure timely follow-up on all service tasks.
  • Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
  • Complete data entry and documentation across multiple platforms accurately and promptly.
  • Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
  • Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
  • Are a strong communicator who can explain information simply and clearly.
  • Enjoy helping people and solving problems.
  • Take pride in providing exceptional service not just “answering questions.”
  • Thrive in a structured, supportive, in-office environment with a team mindset.
  • Stay calm under pressure and handle multiple inquiries with professionalism.
  • Have strong attention to detail and accuracy in documentation.
  • Believe that doing what is right for the customer is non-negotiable.

Qualities of a Successful Customer Service Advisor
  • Communicates confidently across phone, email, text, and chat.
  • Creates a WOW experience through friendliness, clear explanations, and reliability.
  • Works collaboratively with teammates to meet client needs.
  • Handles data entry with ease and accuracy.
  • Brings a positive, unifying work ethic that supports a culture of teamwork.
  • Is motivated by helping clients feel protected and supported.
Qualifications
  • Customer service or administrative experience preferred (insurance experience is a plus).
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems while assisting customers.
  • High attention to detail and accuracy.
  • 18+ and legally eligible to work in the U.S.
  • High school diploma or equivalent.
  • This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we’d love to meet you.