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Ttec Customer Service Chat Jobs in Florida (NOW HIRING)

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

As a Customer Service Representative working onsite in Melbourne, FL , you'll be part of creating ... About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

As a Customer Service Representative working onsite in Melbourne, FL , you'll be part of creating ... About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

As a Customer Service Representative working onsite in Melbourne, FL , you'll be part of creating ... About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in ...

Percepta

Customer Service Representative

Melbourne, FL · On-site

$15/hr

As a Customer Service Representative working onsite in Melbourne, FL , you'll be part of creating ... About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in ...

TTEC

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

... TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

... TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe ... Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

... TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe ... Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in ...

Percepta

Customer Service Parts Consultant

Melbourne, FL · On-site

$15/hr

... TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

... TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe ... Service beyond self - We serve others--clients, customers, and teammates--with care and integrity ...

Percepta

Customer Service Case Manager

Melbourne, FL

$18.34/hr

... TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe ... Service beyond self - We serve others--clients, customers, and teammates--with care and integrity ...

LHH US

Customer Service

Jacksonville, FL · On-site

$18 - $21/hr

This role serves as the primary point of contact for customers via phone, email, and chat while ... Provide exceptional customer service by responding to customer inquiries in a professional and ...

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All JobsTtec Customer Service Chat JobsTtec Customer Service Chat Jobs in Florida

Ttec Customer Service Chat information

What is a Ttec Customer Service Chat?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

How do you become a Ttec Customer Service Chat agent?

To become a Ttec Customer Service Chat agent, candidates typically need to complete an online application, pass a skills assessment, and participate in a virtual interview. Strong communication skills, computer proficiency, and the ability to work flexible hours are often required; some roles may also require a quiet work environment and reliable internet connection.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Florida?

The most popular types of Ttec Customer Service Chat jobs in Florida are:

What are popular job titles related to Ttec Customer Service Chat jobs in Florida?

For Ttec Customer Service Chat jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ttec Customer Service Chat jobs in Florida look for?

The top searched job categories for Ttec Customer Service Chat jobs in Florida are:

Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 2 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 492 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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