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Position Summary
The Inside Sales Campaign Specialist (CS) supports prospecting efforts and manages customer relationships within a defined territory. This role focuses on educating current and prospective clients, driving adoption of Biologics' value-added services, and increasing referral volume.
This is a hybrid role that requires being onsite two days per week in the Forth Worth, TX office.
As a key contact for healthcare providers (HCPs), the CS enhances the customer experience by addressing inquiries, resolving service issues, and fostering strong partnerships. This role collaborates closely with internal teams and sales partners to ensure seamless service delivery, support account growth, and position Biologics as a market leader in oncology and rare specialty pharmacy. The CS operates in a fast-paced environment, balancing multiple priorities while delivering high-quality customer service, strengthening engagement, and driving client loyalty.
Key Responsibilities
Business Development, Client Retention & Growth

• Manage a designated territory to expand services, increase referrals, and grow market share
• Identify and pursue new business opportunities to meet or exceed sales targets
• Collaborate across internal teams to deliver integrated solutions

Customer Experience

• Assist in Quarterly Business Reviews (QBRs) to assess needs and present value-added services
• Analyze sales data and customer trends to identify growth opportunities
• Build strong relationships with key stakeholders and share best practices across teams

New Drug Launch Support

• Participate in pre-launch training to understand new therapies and campaigns
• Identify target prescribers and conduct outreach to drive adoption and referrals

Issue Resolution

• Partner with operations to proactively address service concerns
• Escalate urgent issues and ensure timely resolution
• Communicate outcomes to providers and implement preventive solutions

Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
Bachelor's degree in healthcare, business, or related field preferred.
Critical Skills

• 4+ years in pharmacy operations, healthcare customer service, and/or medical sales.
• Ability to build relationships with healthcare providers and cross-functional teams.
• Strong relationship-building skills with healthcare providers and stakeholders.
• Experience in consultative selling, preferably with clinician audiences.
• Excellent communication (write/verbal), organization, and time management skills.
• Proficiency with CRM systems and Microsoft Office tools.

Additional Skills

• Client-focused mindset with a strong sense of urgency and customer service.
• Experience within specialty pharmacy landscape.
• Familiarity with patient clinical, financial, and emotional needs.
• Account management experience preferred.

Working Conditions

• Hybrid role (on-site presence twice a week required).
• Up to 10% travel for customer visits, meetings, and events.
• Standard office and travel requirements.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Total Target Cash (TTC) Pay Range for this position:
47.33 - 78.88
Total Target Cash (TTC) is defined as base pay plus target incentive.
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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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