Trident Consulting is seeking a "IT Manager" for one of our clients in "Dublin, CA(Hybrid)" A global leader in business and technology services.
Job Title: IT Manager-Unified Communications (Microsoft Teams & AV Conferencing)
Location: Dublin, CA(Hybrid)
Type: Contract
Rate: $70/hr on W2
Key Must-Have Skills
- Microsoft Teams Administration (Meetings, Voice, Policies, Teams Rooms)
- IT Manager / Team Lead experience
- Unified Communications (UC) technologies
- Audio-Video Conferencing Systems
- Zoom & Webex administration/support
- Teams Rooms / Poly AV solutions
- Vendor & stakeholder management
- Executive conference support
Job Summary – Manager, IT - Unified Communications (Microsoft Teams & AV Conferencing)
- Manage enterprise Microsoft Teams environment, including Teams Meetings, Teams Voice, policies, integrations, and collaboration services.
- Lead a team responsible for Unified Communications (UC) and Audio-Video (AV) support, including L1/L2/L3 engineers.
- Oversee enterprise conferencing platforms such as Microsoft Teams, Zoom, Webex, and Teams Rooms/AV conference room technologies.
- Ensure high availability, performance, troubleshooting, and executive-level support for critical meetings and conferencing services.
- Manage conference room AV infrastructure, including hardware, codecs, cameras, microphones, displays, and room control systems (Poly preferred).
- Partner with IT, Security, Facilities, and vendors to deploy, maintain, and improve hybrid workplace collaboration solutions.
- Own vendor management, licensing, contracts, documentation, standards, and best practices for collaboration platforms.
- Develop strategic roadmap, adoption plans, and continuous improvements for Teams and enterprise collaboration technologies.
- Monitor service metrics, user experience, and operational performance; provide reports and recommendations to IT leadership.
- Requires 8+ years of Unified Communications/AV experience with strong hands-on Microsoft Teams expertise and prior people management experience.
- Hybrid workplace collaboration solutions
- Networking fundamentals (TCP/IP, QoS, AV codecs)
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.