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Triage Assistant Jobs in Boca Raton, FL (NOW HIRING)

Quick Family Urgent care

Medical Assistant

Davie, FL · On-site

$30K - $36K/yr

Triage of patients * Suture removal * Drug testing * Administering Injections * Phlebotomy ... Medical Assistant Certification * Basic Machine Operator license or Xray License * Ideally has ...

Quick Family Urgent care

Medical Assistant

Davie, FL

$30K - $36K/yr

Triage of patients * Suture removal * Drug testing * Administering Injections * Phlebotomy ... Medical Assistant Certification * Basic Machine Operator license or Xray License * Ideally has ...

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How much do triage assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for triage assistant in Boca Raton, FL is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.09 per hour, depending on experience, location, and employer.

What skills are needed for a triage assistant?

A triage assistant needs strong communication and interpersonal skills to effectively gather patient information and prioritize cases. Attention to detail, organizational abilities, and familiarity with medical terminology or triage protocols are also important, along with the ability to work under pressure in a fast-paced environment.

What is the difference between Triage Assistant vs Medical Receptionist?

AspectTriage AssistantMedical Receptionist
CredentialsBasic healthcare training, certification in medical assisting or triageHigh school diploma, administrative or customer service experience
Work EnvironmentClinics, hospitals, urgent care centersDoctor's offices, clinics, healthcare facilities
Job FocusAssessing patient symptoms, prioritizing care, providing medical guidanceScheduling appointments, managing patient check-in/out, administrative tasks

While both roles are vital in healthcare settings, Triage Assistants focus on patient assessment and prioritization, often requiring medical training. Medical Receptionists handle administrative duties and patient flow management. Understanding these differences helps in choosing the right career path or job search focus.

What is a triage assistant?

Triage Assistants are professionals who support healthcare teams by assessing and prioritizing patient needs, often in clinics, hospitals, or emergency settings. They gather essential patient information, help determine the urgency of medical issues, and direct patients to the appropriate care provider or department. Their work ensures that patients with the most urgent needs receive timely attention, while also streamlining the workflow for medical staff. Triage Assistants typically interact with patients in person, over the phone, or via electronic systems, and may also handle administrative tasks related to patient intake.

What do you need to work in a triage assistant?

To work as a triage assistant, you typically need strong communication skills, attention to detail, and the ability to assess patient needs quickly. A high school diploma or equivalent is usually required, and some positions may prefer healthcare-related certifications or experience. Familiarity with medical terminology and computer systems is also beneficial.

What are the key skills and qualifications needed to thrive as a triage assistant, and why are they important?

To thrive as a Triage Assistant, you need strong organizational skills, medical terminology knowledge, and the ability to accurately assess patient needs, often supported by a relevant certificate or healthcare experience. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, empathy, and multitasking abilities are crucial for effectively interacting with patients and healthcare staff. These skills are essential to ensure efficient patient flow, accurate information gathering, and a positive patient experience in clinical settings.

What are the typical challenges a triage assistant faces when managing high patient volumes?

Triage Assistants often encounter challenges during peak hours, such as quickly assessing multiple patients while maintaining accuracy and empathy. Balancing the need to prioritize urgent cases with ensuring all patients are attended to efficiently can be demanding. Strong communication and organizational skills are essential, as you’ll be coordinating with nurses, doctors, and other staff to relay critical information and updates promptly. Adapting to fast-paced environments and remaining calm under pressure are important traits for success in this role.
What are the most commonly searched types of Triage jobs in Boca Raton, FL? The most popular types of Triage jobs in Boca Raton, FL are:
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What job categories do people searching Triage Assistant jobs in Boca Raton, FL look for? The top searched job categories for Triage Assistant jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Triage Assistant jobs? Cities near Boca Raton, FL with the most Triage Assistant job openings:
Triage Assistant jobs near you

Telephone Triage Medical Assistant

Womens Health Partners LLC

Boca Raton, FL • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

OB-GYN Group Practice hiring for our Boca Raton office.

The Telephone Triage Representative serves as an important link between our patients and providers by addressing patient concerns, documenting clinical information, and ensuring timely communication regarding medical needs.

This position requires excellent communication skills, sound judgment, attention to detail, and the ability to multitask in a fast-paced healthcare environment. The ideal candidate will be compassionate, professional, and committed to providing exceptional patient service.

MONDAY THROUGH FRIDAY 8:30am - 5:30pm with a 1-hour lunch!

Responsibilities

  • Answers incoming patient calls and electronic messages in a professional and compassionate manner
  • Documents patient concerns accurately and thoroughly in the electronic medical record
  • Routes messages to providers appropriately based on urgency and established office protocols
  • Communicates provider recommendations, test results, and follow-up instructions to patients
  • Assists patients with prescription refill requests and pharmacy-related inquiries
  • Identifies urgent concerns and escalates appropriately
  • Maintains timely follow-up on open patient messages and tasks
  • Protects patient confidentiality and maintains HIPAA compliance at all times
  • Other duties as assigned

Qualifications

  • At least 1 full year of direct experience in telephone triage, medical assisting, nursing, or a similar clinical healthcare role
  • OB-GYN experience strongly preferred
  • Strong understanding of medical terminology
  • Excellent verbal and written communication skills
  • Ability to prioritize multiple tasks and work independently
  • Strong computer and documentation skills
  • Demonstrated ability to interact professionally with patients, providers, pharmacies, and outside healthcare facilities
  • EXPERIENCE WITH GREENWAY PRIMESUITE IS A PLUS!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Uniform allowance
  • Vision insurance

Company Description

Established OB-GYN practice providing exceptional women's healthcare in a professional, patient-focused environment.