Trauma Tech Jobs in Chicago, IL (NOW HIRING)

• Onsite role at Advocate Condell Medical Center - 801 S Milwaukee Ave
• primarily 2nd shift/overnight, but can vary depending on needs
• Coverage as needed including days/weekends/holidays
• Tues/Weds/Thurs/Friday, every third Saturday for 8 hour shift, 6pm-2am / 7pm-7am
• Shift differential

Pay Range:

The Lead supports leadership by providing onsite guidance and support to the team responsible for inpatient care for individuals who have experienced recent trauma. This role assists with on-call schedules, fosters collaboration with internal and external stakeholders, coordinates hospital and trauma clinic schedules, ensures data quality, monitors productivity, and fulfills other key responsibilities under the direction of the leadership team.

Major Responsibilities:

Team Navigation:Assiststheleadershipwith daily operations and team performance by guidingthe teamto meet individual and team goals,high standardsof productivity, quality documentation, interdisciplinary collaboration, and fostering a supportive work environment.

Patient Support:Provides immediate emotional support and resources to hospitalized patients followingatrauma, including connecting them with the clinical teamwhenappropriate,assistingwith discharge planning, leading support and psychoeducation groups, and safety planning.Also, complete assessments and facilitatewarm-handoffsto providers for ongoing care.

Resources Navigation:Responds to trauma alerts,safety calls, pre-escalation needs andcollaborates with street outreachteams andfacilitates mediation tomitigateretaliationrisks.

Outreach:Guides the team, offers patient support, works alongside other groups, and actively engages in intensive community outreach. This also involves making follow-up telephone calls and sending letters to discharged patients to connect them with outpatient resources.

Continuity of Care:Schedules patient appointments with the TRC, other internal Advocate Health resources,or community partners before dischargeand provides brief follow-up calls afterdischargewhen necessary, to ensure ongoing carewhich requires strong collaborationwith other providers.

Assessments:Conducts intakes and needs assessments, linking patients to appropriate resourcesand outpatient services.It may also require notifying other hospital providers of unmet needs to be addressed while in the hospital.

Record Keeping:Maintainsaccuraterecords of patient interactions and action plans.

Collaboration:Works with the hospital treatment team and community partners to ensure comprehensivetreatment, discharge planning,and continuity of care.

Minimum Job Requirements

Education

• High SchoolDiplomaorGED.

Certification / Registration / License

• N/A

Experience

• Minimumofthreeyears' experiencein social services.

Knowledge / Skills / Abilities

• Strong verbal and written communication skills.

• Ability to work collaboratively within a team and independently.

• Proficiencyin Microsoft Office Suite.

• Strong organizational skills.

• Ability to handle difficult conversations andmaintainprofessionalism.

• Willingness to adapt to evolving job responsibilities.

Preferred Job Requirements

Education

• Associate's Degree

Experience

• Three ormore years of experience in social services.

• Epic or EMR experience

Knowledge / Skills / Abilities

• Previoussupervisory experience.

• Experience working with trauma-affected populations.

• Bilingual

Physical Requirements and Working Conditions

• Full-time position (40 hoursper week), with flexibility to cover all shifts as needed.

• Availability towork days, evenings, nights, weekends, and holidays.

• Reliable, punctual, and open to learning.

• Familiaritywith andexperience working in the designated service area.

• Adaptability to evolving hospital expectations to meet site needs and ensure quality patient care.

• Passion for and dedication to serving the community.

• Excellent communication, collaboration, and rapport-building skills.

• Empathy-driven, service-oriented attitude.

• Ability to engage in meaningful conversations, motivate patients, and communicate effectively with diverse populations, including seniors.

• Ability tolift upto 35 pounds unassisted; for heavier lifts,assistancefrom at least one other team member will berequired.

Allresponsibilitiesand requirements are subject topossible modificationtoreasonably accommodateindividuals with disabilities.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.