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Trauma Informed Coach Jobs in Massachusetts (NOW HIRING)

Gándara Center

Recovery Coach | Valor

Springfield, MA · On-site

$20/hr

Recovery Coach Work Location: Westfield *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V ... and trauma informed. * Assist with the Development of individualized plan with each assigned ...

YMCA

Social Worker - Hi Rock

Mount Washington, MA · On-site

Train and coach staff in trauma-informed care, de-escalation techniques, and inclusive programming * Collaborate with parents/guardians and healthcare providers to support camper well-being

wayside

Clinical Director - Residential

Framingham, MA · On-site

$100K/yr

... trauma informed care models of treatment. * Demonstrates high quality writing skills as evidenced by strong client documentation. * Is a natural leader with the ability to teach, mentor, and coach ...

wayside

Clinical Director - Residential

Framingham, MA

$100K/yr

... trauma informed care models of treatment. * Demonstrates high quality writing skills as evidenced by strong client documentation. * Is a natural leader with the ability to teach, mentor, and coach ...

Gandara

Recovery Coach | Westfield

Westfield, MA · On-site

$19.27/hr

Recovery Coach Work Location: Westfield *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V ... and trauma informed. * Assist with the Development of individualized plan with each assigned ...

wayside

Clinical Director - Residential

Framingham, MA · On-site

$100K/yr

... trauma informed care models of treatment. * Demonstrates high quality writing skills as evidenced by strong client documentation. * Is a natural leader with the ability to teach, mentor, and coach ...

Gandara

Recovery Coach | Valor

Springfield, MA · On-site

$20/hr

Recovery Coach Work Location: Westfield *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V ... and trauma informed. * Assist with the Development of individualized plan with each assigned ...

RFK Community

Residential Supervisor

Middleton, MA · On-site

$24.25 - $25.50/hr

Serving as the on-site administrative leader, you will supervise residential staff, provide coaching and mentorship, and help maintain a positive, trauma-informed environment that promotes ...

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Trauma Informed Coach information

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How much do trauma informed coach jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for trauma informed coach in Massachusetts is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.78 per hour, depending on experience, location, and employer.

What is a trauma informed coach?

A Trauma Informed Coach helps individuals navigate personal growth and healing by understanding the effects of trauma on the mind and body. They use trauma-sensitive approaches to create a safe, supportive space for clients to build resilience, set goals, and develop coping strategies. Unlike therapists, they do not diagnose or treat trauma but instead focus on empowerment and forward movement. Their work integrates principles from neuroscience, psychology, and coaching to foster long-term well-being.

What are the key skills and qualifications needed to thrive as a trauma informed coach?

To thrive as a Trauma Informed Coach, you need a solid understanding of trauma-informed care principles, coaching methodologies, and experience in fields such as mental health, social work, or counseling, often supported by specialized certifications in trauma-informed practice. Familiarity with case management systems, secure communication platforms, and relevant coaching or therapeutic assessment tools is beneficial. Exceptional active listening, non-judgmental communication, emotional intelligence, and the ability to build trust are key soft skills in this role. These abilities are essential to effectively support clients, maintain ethical standards, and foster resilience and healing in individuals impacted by trauma.

What are some typical challenges that trauma informed coaches face in their daily work?

Trauma Informed Coaches often encounter challenges such as helping clients who may experience emotional triggers during sessions or navigating complex trauma histories that require sensitivity and professional boundaries. Managing self-care and preventing burnout is also important, as consistent exposure to clients' difficult experiences can be emotionally taxing. Coaches must continually adapt their strategies to meet each client's unique needs and may frequently collaborate with mental health professionals or support networks to ensure comprehensive care. These challenges require resilience, ongoing training, and a commitment to personal and professional growth.

Are trauma informed coaches in demand?

Trauma-informed coaching is increasingly in demand as organizations and individuals recognize the importance of mental health and emotional resilience. Professionals with training in trauma awareness, active listening, and certification in relevant fields are sought after in healthcare, education, and corporate settings to support clients' well-being.

How do I become a trauma informed coach?

To become a trauma informed coach, individuals typically complete specialized training or certification programs that focus on trauma awareness, such as courses in trauma-informed care or coaching. Developing skills in active listening, empathy, and understanding trauma responses is essential, and some roles may require a background in mental health or related fields.

What do trauma informed coaches do?

Trauma informed coaches support individuals by creating a safe, empathetic environment that recognizes the impact of trauma on behavior and well-being. They use active listening, emotional regulation techniques, and trauma-sensitive approaches to help clients develop coping skills and resilience. Certification in trauma-informed care and strong interpersonal skills are often essential for this role.

What are the most commonly searched types of Trauma Informed Coach jobs in Massachusetts?

The most popular types of Trauma Informed Coach jobs in Massachusetts are:

What are popular job titles related to Trauma Informed Coach jobs in Massachusetts?

For Trauma Informed Coach jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Trauma Informed Coach jobs in Massachusetts look for?

The top searched job categories for Trauma Informed Coach jobs in Massachusetts are:

Trauma Informed Coach jobs near you
Infographic showing various Trauma Informed Coach job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $50,978 per year, or $24.5 per hour.

Treatment Program Specialist/ Milieu Manager

Boston Health Care for the Homeless Program

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full-time, 40 hours per week, Monday-Friday, 8:00am-4:30pm
Union: Yes
Union Name: 1199SEIU
Patient Facing: Yes
The Treatment Program Specialist / Milieu Manager is a compassionate, trauma-informed professional who supports patients with substance use disorders, co-occurring mental health conditions, and complex medical needs through a harm reduction and patient-centered approach. This role screens patients for treatment program referrals, coordinates substance use treatment placements, develops individualized discharge plans, and helps patients overcome barriers to recovery.
The Treatment Program Specialist also plays a key role in maintaining a safe and therapeutic respite environment by providing milieu management, utilizing trauma-informed de-escalation techniques, responding to behavioral concerns, and promoting patient engagement. This position collaborates closely with Behavioral Health, Nursing, Medical Providers, RN Care Managers, Case Management, Security, and community treatment programs while participating in daily interdisciplinary rounds, team huddles, and discharge planning.
Responsibilities:
  • Conduct biopsychosocial and substance use assessments to determine patients' treatment needs and readiness for change.
  • Utilize trauma-informed care, Motivational Interviewing, harm reduction, and recovery-oriented approaches to engage patients throughout their recovery journey.
  • Coordinate referrals and admissions to community treatment programs, including ATS (detox), CSS, TSS, residential treatment, halfway houses, sober homes, low-threshold programs, MAT programs, and other recovery services.
  • Develop individualized discharge plans in collaboration with Nurse Care Managers, Behavioral Health Clinicians, Medical Providers, Case Managers, Recovery Coaches, Unit Secretaries, and community partners.
  • Assist patients with treatment applications, required documentation, transportation, and transition planning.
  • Maintain communication with community treatment providers regarding bed availability, admission requirements, and continuity of care.
  • Promote a safe, respectful, and therapeutic milieu by utilizing trauma-informed de-escalation techniques, crisis intervention, culturally responsive communication, and patient-centered engagement.
  • Participate in interdisciplinary rounds, team huddles, case conferences, and discharge planning meetings.
  • Build collaborative relationships with community treatment providers and recovery organizations.
  • Complete timely and accurate documentation in the electronic medical record (EMR).
  • Educate patients on treatment options, overdose prevention, naloxone, relapse prevention, harm reduction strategies, and recovery resources.
  • Support BHCHP's mission by promoting patient dignity, cultural humility, self-determination, and compassionate care.
  • Other duties as assigned.
Qualifications:
  • Associate or bachelor’s degree in behavioral health, Human Services, Social Work, Psychology, or a related field.
  • Experience working with individuals experiencing substance use disorders, mental illness, trauma, homelessness, or complex medical conditions.
  • Experience in medical respite, hospitals, shelters, community health centers, detoxification programs, residential treatment, or other behavioral health settings preferred.
  • Knowledge of Motivational Interviewing, trauma-informed care, harm reduction, stages of change, and recovery-oriented care.
  • Experience working within multidisciplinary teams and coordinating community-based referrals.
  • Bilingual (English/Spanish, Haitian Creole, or Portuguese) strongly preferred.
  • Lived experience in recovery or experience working within recovery-oriented systems of care is valued.
Compensation and Benefits:
  • The compensation ranges from $22.25 – $35.60 per hour and increases based on years of experience.
  • BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.
 

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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