Transport Terminal Jobs in Springfield, MA (NOW HIRING)

Shuttle Driver - Passenger Endorsement Required| All Shifts | Part-Time

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across over 40 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.  

Our professional Shuttle Drivers play an important role in our operation in providing safe and courteous transportation of customers between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us! 

Pay Rate: $16.94 per hour (plus tips - cash and mobile) with regular bonus opportunities  

What We Offer: 

• Participation in and financial benefit from our shared employee ownership program    
• Instant offers – standout candidates can receive conditional offers immediately after their interview
• Great tips featuring both cash and mobile tipping, and regular bonus opportunities for those who are eligible 
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits
• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Shuttle Drivers:                                                                                               

• Safely transport up to 15 passengers to and from the airport terminal and TPS parking locations while adhering to all safe driving practices
• Perform the appropriate pre-trip and post-trip inspections
• Greet each customer with a smile, offering to assist with their luggage
• Provide pleasant customer service 
• Demonstrate knowledge of the facility and airport terminals 
• Cooperate with all team members to provide the best possible service
• May cross-train for other frontline positions as directed by management
• Comply with all applicable regulations and requirements governing operation of commercial vehicles
• Perform additional duties as reasonably requested by Management

Knowledge, Skills, & Experience of Shuttle Drivers:

• Must be at least 21 years of age
• High school education or equivalent
• Previous driver and/or customer service experience preferred 
• Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
• Currently holds, or is able to obtain, a Passenger Endorsement and any applicable licenses or badges as required by governing authorities to operate a commercial vehicle 
• Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
• Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
• Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.