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Transit Jobs in Lethbridge, AB (NOW HIRING)

Class 1 Driver - Night Shift

Lethbridge, AB · On-site

CA$90K - CA$100K/yr

Monitor animal welfare during transit and respond to emergencies if needed. * Maintain cleanliness and biosecurity standards of transport equipment. * Complete and submit accurate transport logs and ...

Transit information

See Lethbridge, AB salary details

$9

$25

$58

How much do transit jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for transit in Lethbridge, AB is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.19 and $28.86 per hour, depending on experience, location, and employer.

What is a transit job?

Transit jobs refer to positions within the public transportation sector, including roles such as bus drivers, train operators, dispatchers, maintenance workers, and administrative staff. These professionals are responsible for ensuring that public transit systems, like buses, trains, and subways, run smoothly and safely. Working in transit often involves shift work, customer service, and a commitment to public safety and reliability. Transit jobs play a vital role in helping communities stay connected and reducing traffic congestion.

What are the key skills and qualifications needed to thrive as a transit operator, and why are they important?

To thrive as a Transit Operator, you need a valid commercial driver's license (CDL), a clean driving record, and knowledge of traffic laws and safety protocols. Familiarity with fare collection systems, vehicle inspection tools, and GPS navigation technology is typically required. Excellent customer service, patience, and problem-solving skills set outstanding Transit Operators apart. These abilities ensure safe, efficient transportation and a positive experience for passengers in diverse and dynamic urban environments.

What are some common challenges faced by professionals working in transit operations, and how can they be managed effectively?

Transit professionals often encounter challenges such as managing schedule disruptions, handling passenger inquiries or complaints, and ensuring safety and efficiency during peak travel times. Effective communication, adaptability, and strong problem-solving skills are crucial for handling these situations. Many teams utilize technology and real-time data to coordinate responses, and ongoing training is provided to help staff stay updated with best practices. Collaborating closely with dispatchers, maintenance teams, and customer service representatives also helps streamline operations and improve the rider experience.

What is the difference between Transit vs Bus Driver?

AspectTransitBus Driver
Required CredentialsCommercial Driver's License (CDL), specialized transit trainingCDL, passenger endorsement
Work EnvironmentPublic transit systems, often urban or suburban routesPrivate or public bus services, urban and intercity routes
Employer & IndustryTransit authorities, government agenciesTransit companies, private operators, government transit agencies
Common Search & ComparisonYesYes

Transit and bus driver roles both involve operating vehicles for passenger transportation, often requiring similar licenses and working in public transit environments. However, transit drivers typically operate on fixed routes within urban areas for public agencies, while bus drivers may work for private companies or intercity routes. Understanding these differences helps job seekers find the right position in the transportation industry.

What are popular job titles related to Transit jobs in Lethbridge, AB?

For Transit jobs in Lethbridge, AB, the most frequently searched job titles are:

What job categories do people searching Transit jobs in Lethbridge, AB look for?

The top searched job categories for Transit jobs in Lethbridge, AB are:

What cities near Lethbridge, AB are hiring for Transit jobs?

Cities near Lethbridge, AB with the most Transit job openings:

Infographic showing various Transit job openings in Lethbridge, AB as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,247 per year, or $25.6 per hour.

Customer Service Representative - Lethbridge (Full-Time)

Keolis Transit America

Lethbridge, AB • On-site

CA$17/hr

Part-time

Medical, Dental

Posted 9 days ago


Job description

Customer Service Representative (Full-Time)
705 5 Ave S, Suite 110, Lethbridge, AB
Full-Time |Office Hours: 5 am - 10 pm | Days, Evenings, Weekends, Split Shifts & Holidays | $17.00/hr

With Red Arrow, every journey begins with you. As a Customer Service Representative in our Lethbridge office, you'll play an important role in helping customers plan and manage their travel with confidence. Whether you're answering questions, booking reservations, processing trip changes, or assisting customers with our online booking system, you'll help ensure every interaction is professional, informative, and positive. This is more than a customer service role. Every day, you'll help connect people with family, friends, work, and new opportunities across Alberta and British Columbia. 

About Keolis

Keolis is one of the world's leading transportation companies, operating in 13 countries and helping millions of passengers travel safely and reliably every day. In Canada, our team of nearly 2,000 employees operates transit systems, intercity motorcoaches, airport shuttles, paratransit services, and rail networks that connect communities across the country.

At Keolis, we recognize that great service starts with great people. That's why we focus on creating a supportive workplace where employees are valued, respected, and provided with opportunities to learn and grow. Whether you're helping a passenger reach their destination, supporting operations behind the scenes, or maintaining the services our communities rely on, your work makes a difference every day.

When you join Keolis, you're joining a team dedicated to safety, customer service, teamwork, and operational excellence. Together, we're helping people travel with confidence while building stronger, more connected communities.

What You’ll Do.

  • Respond to customer inquiries by phone, email, and other communication channels in a professional and friendly manner.
  • Book, modify, and cancel reservations accurately while assisting customers with their travel needs.
  • Provide information regarding schedules, fares, services, policies, and general travel-related questions.
  • Assist customers with online bookings, account access, and website navigation.
  • Process payments, refunds, exchanges, and other customer transactions accurately.
  • Resolve customer concerns and service-related inquiries while providing a positive customer experience.
  • Communicate service updates, schedule changes, delays, and cancellations to customers as required.
  • Maintain accurate customer records and document interactions within company systems.
  • Perform data entry and general administrative tasks to support daily operations.
  • Manage multiple phone lines and customer inquiries while maintaining a high level of service and attention to detail.
  • Stay up to date on company services, schedules, and promotions to provide customers with accurate information.
  • Contribute to a positive and professional team environment while supporting departmental service goals.

What We’re Looking For.

  • Provide exceptional customer service with a positive, customer-first attitude and a genuine desire to help others.
  • Communicate clearly and professionally with customers, coworkers, and operational teams in person, over the phone, and through written correspondence.
  • Demonstrate strong problem-solving and decision-making skills, particularly when responding to service disruptions, customer concerns, or changing priorities.
  • Remain calm, professional, and solution-focused in a fast-paced environment with competing demands and tight timelines.
  • Maintain a high level of accuracy, attention to detail, and organization when processing transactions, reservations, and customer information.
  • Work effectively both independently and as part of a team while contributing to a positive and collaborative workplace culture.
  • Display reliability, punctuality, accountability, and a strong work ethic.
  • Confidently enforce company policies and procedures in a respectful, professional, and customer-focused manner.
  • Demonstrate strong time-management and multitasking skills while balancing customer service, operational, and administrative responsibilities.
  • Be comfortable learning and using computer systems, reservation platforms, point-of-sale systems, and Microsoft Office applications.
  • Previous customer service experience in transportation, hospitality, tourism, retail, or a similar customer-facing environment is considered an asset.
  • Previous experience handling cash, processing transactions, or working with reservation and booking systems is considered an asset.
  • Successful completion of a criminal background check is required as a condition of employment.

                Why Work For Us?

                • Hourly Wage: $17 (with annual increases)
                • Competitive Health & Dental benefits package
                • Discounted and standby travel on our luxury motorcoach network
                • Access to an Employee Assistance Program (EAP) offering confidential wellness, mental health, and support services
                • A stable, established organization with a strong reputation for safety and customer service
                • Additional company-sponsored wellness and employee benefit programs

                Ready to Apply?
                Bring your energy, your customer-first mindset and your passion for helping people and help us make every journey a great one with Red Arrow!