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Transit Operations Manager Jobs in Michigan (NOW HIRING)

The Rapid

Transportation Supervisor

Grand Rapids, MI · On-site

$30.10/hr

... transit operations and provide leadership to Bus Operators. This safety-sensitive position works ... Associate degree in business management or related field is preferred; equivalent experience will ...

The Rapid

Transportation Supervisor

Grand Rapids, MI · On-site

$30.10/hr

... transit operations and provide leadership to Bus Operators. This safety-sensitive position works ... Associate degree in business management or related field is preferred; equivalent experience will ...

The Rapid

Transportation Supervisor

Grand Rapids, MI · On-site

$30.10/hr

... transit operations and provide leadership to Bus Operators. This safety-sensitive position works ... Associate degree in business management or related field is preferred; equivalent experience will ...

May Mobility

Field Operations Trainer

Ann Arbor, MI · On-site

$53K - $58K/yr

We're building the world's best autonomy system to reimagine transit by minimizing congestion ... This role will report directly to our Field Operations Training Manager and will spend the vast ...

OnWay Transport

Be Seen First

Operations Dispatcher

Roseville, MI · On-site

$19 - $22/hr

Operations Dispatcher - Customer Support Roseville, MI Onsite Role: Day Shift 9AM to 9PM Night ... transit, providing customers with timely updates on pickup and delivery statuses. * Manage Multi ...

Amy Cell Talent

Marketing Manager

Kalamazoo, MI · On-site

If so, read on! About Us Metro is the public transit provider serving Kalamazoo County. Metro ... operations and maintenance personnel. * Write press releases related to Metro services and ...

Recycle Ann Arbor

Semi-Driver/Processor II

Ann Arbor, MI · On-site

$26.11/hr

... Operations Manager, the Semi-Driver /Processor II will be responsible for hauling recyclable ... Operate all point-of-sale systems, scale and transit logistics systems, transactions including cash ...

Recycle Ann Arbor

Semi-Driver / Processor ll

Ann Arbor, MI · On-site

$26.11/hr

Under the direction of the Operations Manager, the Semi-Driver /Processor II will be responsible ... Operate all point-of-sale systems, scale and transit logistics systems, transactions including cash ...

May Mobility

Field Operations Trainer

Ann Arbor, MI · On-site

$53K - $58K/yr

This role will report directly to our Field Operations Training Manager and will spend the vast ... Experience as a professional driver, fleet driver, transit operator, CDL holder, or driving ...

VOA Michigan

Driver FT - Warehouse

Mason, MI · On-site

$15.50/hr

Load household items securely to avoid breakage during transit * Load and unload trucks in a safe ... Works closely with Warehouse Operations Manager. Interacts with a diverse public. May be subjected ...

Rock City Logistics

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Account Manager - Logistics

Southfield, MI · On-site

$42K/yr

Seamlessly prioritize and execute multiple operational tasks simultaneously--including load ... When weather, transit delays, or warehouse issues threaten a shipment, rapidly formulate fallback ...

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Transit Operations Manager information

What are some common challenges faced by Transit Operations Managers in ensuring reliable service?

Transit Operations Managers often face challenges such as managing unexpected delays, coordinating staff schedules, and responding to equipment or infrastructure issues. Balancing operational efficiency with passenger safety and satisfaction requires quick decision-making and effective communication with drivers, dispatchers, and maintenance teams. Additionally, adapting to changing ridership patterns and integrating new technologies can present ongoing hurdles, but also offer opportunities for process improvement and career growth.

What are the key skills and qualifications needed to thrive as a Transit Operations Manager, and why are they important?

To thrive as a Transit Operations Manager, you need expertise in transportation planning, regulatory compliance, and staff management, typically supported by a degree in business, transportation management, or a related field. Familiarity with scheduling software, fleet management systems, and relevant safety certifications is highly valued. Exceptional leadership, problem-solving, and communication skills help you effectively coordinate teams and respond to service disruptions. These skills and qualities are essential for ensuring safe, efficient, and reliable transit operations that meet both organizational goals and community needs.

What is the difference between Transit Operations Manager vs Transit Supervisor?

AspectTransit Operations ManagerTransit Supervisor
ResponsibilitiesOversees entire transit system operations, manages staff, develops policies, and ensures safety and efficiency.Supervises daily bus or train operations, manages drivers, and handles on-the-ground issues.
CredentialsBachelor's degree in transportation, logistics, or related field; relevant certifications often preferred.High school diploma or equivalent; some roles may require transit-specific training or certifications.
Work EnvironmentOffice-based with field visits; interacts with management, staff, and external agencies.Primarily on-site, overseeing daily operations and personnel.
ScopeStrategic and managerial focus on overall transit system performance.Operational focus on daily transit service delivery.

The Transit Operations Manager typically holds a broader, strategic role overseeing entire transit systems, while the Transit Supervisor focuses on daily operational management. Both roles require knowledge of transit operations, but the manager's responsibilities are more comprehensive and strategic.

What are Transit Operations Managers?

Transit Operations Managers are professionals responsible for overseeing the daily operations of public transportation systems such as buses, subways, or light rail. They manage schedules, coordinate staff, ensure safety protocols are followed, and address any service disruptions or emergencies. Their role is crucial for ensuring that transit services run efficiently, reliably, and safely to meet the needs of the public. Additionally, they may be involved in budgeting, compliance with regulations, and implementing service improvements.
What cities in Michigan are hiring for Transit Operations Manager jobs? Cities in Michigan with the most Transit Operations Manager job openings:
Transit Operations Manager jobs near you
Director of Service

Director of Service

Midwest Transit Equipment

Marshall, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Midwest Transit Equipment, Inc. seeks a Full Time Director of Service. This position will be based out of our Marshall, MI location.

Who we are:

At Midwest Transit Equipment, we’re more than the nation’s largest volume school bus dealer—we’re a team of over 300 people driven by purpose. With 9 locations, an expansive parts inventory, and nearly five decades of experience, we’re proud to be an IC Prestige Certified dealer, keeping schools, churches, childcare centers, businesses, and communities moving safely every day. Our success comes from the people behind the buses: professionals who deliver outstanding parts, service, leasing, financing, and warranty support. When you join Midwest Transit, you become part of a team that keeps communities moving and makes a real impact every day.

Who we are looking for:

We are looking for Director of Service to manage all Service Operations within all locations to provide the highest level of external and internal customer satisfaction.

Essential Duties and Responsibilities:

  • Develop and implement service policies and procedures
  • Evaluate Service Department productivity and efficiency. Identify areas for improvement and implement corrective measures
  • Ensure compliance with OEM requirements
  • Provides input to annual operating budget for the Service Department
  • Stay up to date with OEM and industry developments
  • Monitor Service Technician training for OEM compliance
  • Monitor and ensure all MTE locations are meeting revenue and delivery goals
  • Coordinate with each location to receive or maintain Prestige rating with OEM
  • Identify employee for future leadership roles and develop their skills and knowledge for advancement within the company
  • Special projects as assigned by Senior Management
  • Ensure all Service employees are following Company Safety Procedures
  • Travel to locations regularly (roughly 75% of time traveling)

Education and/or Work Experience Requirements: 

  • Bachelor’s degree preferred
  • Experience in the Bus, Medium/Heavy Duty truck or automotive industry
  • Previous Operations or Service Manager experience preferred
  • Must be located within MTE operating region
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office – Word, Excel)
  • Strong organizational skills
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Benefits: 

  • Competitive Pay
  • Medical Insurance
  • Dental and Vision
  • Company paid for Short & Long Term Disability and Life Insurance
  • 401(k) with company match
  • Holiday Pay
  • PTO Pay
  • Career Growth

Midwest Transit Equipment is proud to be an Equal Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.  

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