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Transit Customer Service Jobs in Alberta (NOW HIRING)

Kal Tire

Delivery Driver

Acheson, AB · On-site

CA$20/hr

Committed to delivering exceptional customer service with every interaction * Receive hands-on ... Drive a 5-ton a transit van. Short distance day trips in and around Edmonton area. * Stay active ...

International Animal Lounge

Be Seen First

Pet Travel Assistant

Calgary, AB · On-site

CA$50K/yr

If you love working with animals and enjoy providing excellent customer service, this could be the ... Cleaning the pet's travel kennels when they transit at our facility prior to their next flight.

SPS west

Logistics & Inventory Coordinator

Calgary, AB · On-site

CA$1 - CA$2/hr

... customer service, project operations, suppliers, customers, transportation providers, freight ... transit time, reliability, and customer requirements. · Select appropriate carriers and ...

Chartwell Retirement Residences

Driver

Edmonton, AB · On-site

Strong communication and customer service abilities * Organizational skills to maintain a safe ... Preparedness to respond to emergency situations while in transit * Working outdoors in various ...

RailPros

... services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through ...

RailPros

... services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through ...

Thermon

Logistics Coordinator

Edmonton, AB · On-site

From the relentless demands of chemical plants and the intricate networks of rail and transit to ... Demonstrated commitment to providing exceptional customer service.Strong attention to detail and ...

Thermon

Logistics Coordinator

Edmonton, AB · On-site

From the relentless demands of chemical plants and the intricate networks of rail and transit to ... Demonstrated commitment to providing exceptional customer service. * Strong attention to detail and ...

Crowe MacKay

Bookkeeper

Calgary, AB · On-site

Values teamwork, client/customer service, professionalism, community involvement, and personal and ... Public transit reimbursement * Flexible & positive work environment * Paid volunteer programs and ...

Crowe MacKay LLP

Bookkeeper

Calgary, AB · On-site

Values teamwork, client/customer service, professionalism, community involvement, and personal and ... Public transit reimbursement * Flexible & positive work environment * Paid volunteer programs and ...

RailPros

... services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through ...

RailPros

... services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through ...

Chopt

$14 - $16/hr

Our customers expect a show when they enter a Chopt. It's up to our salad making professionals (aka ... Pre-Tax Transit and Flexible Spending Benefits * Generous PTO Policy for all employees

Chopt

$11.50 - $16/hr

Our customers expect a show when they enter a Chopt. It's up to our salad making professionals (aka ... Pre-Tax Transit and Flexible Spending Benefits * Generous PTO Policy for all employees

Parsons

Electrical Engineer

Edmonton, AB

Parsons is seeking an Electrical Engineer to join our West Canada Rail & Transit Engineering team ... Provide engineering services during construction, including review of shop drawings, requests for ...

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All JobsTransit Customer Service JobsTransit Customer Service Jobs in Alberta

Transit Customer Service information

What is a transit customer service representative?

A Transit Customer Service representative assists passengers by providing information about public transportation services, schedules, fares, and routes. They handle customer inquiries, resolve complaints, and ensure that riders have a positive experience using buses, trains, or other transit systems. These professionals may work at transit stations, call centers, or online platforms, acting as a vital link between transit agencies and the public. Their role is essential for maintaining efficient operations and high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a transit customer service representative?

To thrive as a Transit Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with transit scheduling software, ticketing systems, and customer relationship management (CRM) tools is often required. Patience, active listening, and a positive attitude help representatives effectively address rider concerns and diffuse challenging situations. These skills and qualities are crucial for ensuring positive passenger experiences and maintaining the efficiency and reputation of transit services.

What are some common challenges faced by transit customer service representatives, and how can they be managed?

Transit Customer Service representatives often encounter high volumes of inquiries and must address diverse passenger needs, including complaints, lost items, and schedule changes. Managing these challenges requires strong communication skills, patience, and familiarity with transit systems. It's helpful to stay updated on service changes and use internal resources or escalation procedures for complex issues. Team support and regular training are key to maintaining service quality and handling stressful situations effectively.

What is the difference between Transit Customer Service vs Bus Driver?

AspectTransit Customer ServiceBus Driver
Required CredentialsCustomer service training, possibly a high school diplomaCommercial driver's license (CDL), specialized driving training
Work EnvironmentIndoor customer service stations, transit officesOn the road, driving buses, in various weather conditions
Employer & Industry UsagePublic transit agencies, transportation servicesPublic transit agencies, private bus companies
Common Search & ComparisonCustomer service roles in transitDriving roles in transit

Transit Customer Service and Bus Drivers both work within the public transportation industry, but their roles differ significantly. Transit Customer Service focuses on assisting passengers, handling inquiries, and managing ticketing, often indoors. Bus Drivers operate vehicles, requiring a CDL and driving skills, and spend their time on the road. Both roles are essential for transit operations but serve different functions within the industry.

Transit Customer Service jobs near you
Infographic showing various Transit Customer Service job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Delivery Driver

Acheson, AB • On-site

Kal Tire
1 - 5K employees
Learn more about Kal Tireexternal

CA$20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you ready to drive your future forward on the road and in the shop? Reporting to the Store Manager, you'll deliver tires, wheels, and parts locally while building hands-on skills in tire service. When you're not behind the wheel, you'll be trained to safely remove, install, and repair tires for passenger and light trucks, gaining valuable experience in a fast-paced, high-demand trade. 

Key highlights 

  • Passionate about the automotive industry and enjoy working in a fast-paced, team-driven environment 
  • Committed to delivering exceptional customer service with every interaction 
  • Receive hands-on training with the tools and equipment needed to succeed and stay safe 
  • Safety-focused at Kal Tire, safety is more than a policy, it's a mindset 
  • Room to grow with opportunities for full-time positions and long-term career development  

Why Kal Tire? 

  • A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.  
  • This position pays the starting wage of $20.00 per hour. We offer a clear path for career advancement and wage increases along the way. 
  • Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.   
  • Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan). 
  • A safety-focused and supportive team culture, and clear opportunities for career advancement and skill development. 
  • A perks program that offers employee discounts on tires, services and more.   

Responsibilities 

  • Drive a 5-ton a transit van. Short distance day trips in and around Edmonton area.
  • Stay active throughout the day with physically demanding tasks, including lifting and moving 30–50 lb. tires and wheels 
  • Deliver tires efficiently while maintaining strong communication with team members and customers 
  • Provide outstanding customer service during pickups and deliveries 
  • Follow all safety and environmental procedures to support a safe, responsible workplace 
  • Support teammates and contribute to a positive, team-oriented work environment 

Qualifications 

  • Valid driver’s license. Hold a clean and valid Class 5 license. 
  • 1–2 years of delivery experience preferred 
  • Strong commitment to safety and adherence to work protocols 
  • Motivated with a positive attitude, fostering a respectful and team-focused work environment 

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. 

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

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