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Transit Ambassador Jobs in Florida (NOW HIRING)

Via

Transit Ambassador

West Palm Beach, FL · On-site

$19/hr

We are seeking engaging, approachable, and reliable Transit Ambassadors to act as local concierges on board public transit buses operating throughout West Palm Beach. As an Ambassador, your primary ...

Via

Transit Ambassador

West Palm Beach, FL · On-site

$19/hr

We are seeking engaging, approachable, and reliable Transit Ambassadors to act as local concierges on board public transit buses operating throughout West Palm Beach. As an Ambassador, your primary ...

Freebee

Islamorada Driver/Ambassador

Islamorada, FL · On-site

$14/hr

Driver/Ambassador We're looking for drivers. People who put safety first, enjoy helping others, and want to be part of a company that's growing rapidly and changing the world of transportation. Our ...

Freebee

Islamorada Driver/Ambassador

Islamorada, FL · On-site

$16 - $20.50/hr

Driver/Ambassador We're looking for drivers. People who put safety first, enjoy helping others, and want to be part of a company that's growing rapidly and changing the world of transportation. Our ...

Freebee

Homestead Driver/Ambassador

Homestead, FL · On-site

$15.50 - $20/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Sunrise Driver/Ambassador

Sunrise, FL · On-site

$16.25 - $20.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Bradenton Driver/Ambassador

Bradenton, FL · On-site

$15.50 - $19.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

FreeBee

Bradenton Driver/Ambassador

Bradenton, FL · On-site

$15.50 - $19.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Tradition Driver/Ambassador

Port Saint Lucie, FL · On-site

$17 - $21.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Allapattah Driver/Ambassador

Miami, FL · On-site

$16.25 - $20.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

FIU Driver/Ambassador

Miami, FL · On-site

$16.25 - $20.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Mid Beach Driver/Ambassador

Miami Beach, FL · On-site

$16.75 - $21.50/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

Freebee

Miami Gardens Driver/Ambassador

Miami Gardens, FL · On-site

$15.50 - $19.75/hr

Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events. * Communicate with management and team members about any ...

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Transit Ambassador information

See Florida salary details

$8

$15

$21

How much do transit ambassador jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for transit ambassador in Florida is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $17.26 per hour, depending on experience, location, and employer.

What is a transit ambassador?

A Transit Ambassador assists and guides passengers to ensure a safe, welcoming, and accessible transit experience. They provide customer service, answer questions about routes and schedules, and help resolve minor issues. Ambassadors often work in stations, on platforms, or aboard transit vehicles, offering assistance to riders, including those with disabilities or special needs. Their role helps enhance public confidence in the transit system by fostering a friendly and secure environment.

What skills and qualifications are needed to be a transit ambassador?

To thrive as a Transit Ambassador, you need excellent customer service skills, knowledge of transit operations, and a high school diploma or equivalent. Familiarity with fare collection systems, transit scheduling software, and basic safety protocols is often required. Standout soft skills include strong communication, problem-solving abilities, and the capacity to remain calm under pressure. These competencies are crucial for providing a positive rider experience, ensuring passenger safety, and effectively addressing issues as they arise.

What challenges do transit ambassadors face and how are they supported?

Transit Ambassadors often encounter situations such as assisting frustrated passengers, addressing service disruptions, or managing crowded environments. To help navigate these challenges, ambassadors receive thorough training in conflict resolution, safety procedures, and effective communication. They usually work closely with station supervisors, security teams, and fellow ambassadors to share information and provide coordinated assistance. Many transit agencies provide ongoing support, mentorship, and clear escalation pathways to ensure ambassadors feel equipped and confident in their roles.

How hard is it to become a transit ambassador?

Becoming a transit ambassador typically requires good communication skills, a friendly demeanor, and knowledge of transit systems. Some positions may require a high school diploma or equivalent, and training is often provided on the job. The difficulty varies depending on the employer's hiring standards and competition.

What are popular job titles related to Transit Ambassador jobs in Florida?

For Transit Ambassador jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Transit Ambassador jobs in Florida look for?

The top searched job categories for Transit Ambassador jobs in Florida are:

What cities in Florida are hiring for Transit Ambassador jobs?

Cities in Florida with the most Transit Ambassador job openings:

Transit Ambassador jobs near you
Infographic showing various Transit Ambassador job openings in Florida as of August 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,421 per year, or $15.1 per hour.

Transit Ambassador

Via

West Palm Beach, FL • On-site

$19/hr

Contractor

Posted 19 days ago

Job description

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

We are seeking engaging, approachable, and reliable Transit Ambassadors to act as local concierges on board public transit buses operating throughout West Palm Beach. As an Ambassador, your primary role is to serve as a friendly, welcoming presence-greeting passengers, assisting with general route questions, and enhancing the overall rider experience.

This is a contractor role. 

Key Responsibilities

  • Rider Engagement: Warmly greet passengers boarding and exiting the vehicle.
  • Customer Service & Information: Answer basic rider inquiries regarding bus stops, local points of interest, fare options, and mobile transit apps.
  • Onboard Atmosphere: Maintain a visible, comforting, and helpful presence to foster a positive travel environment.
  • Feedback & Reporting: Inform team leads of frequent rider questions, operational delays, or common passenger concerns.
  • Promotional Outreach: Act as a Marketing street team in the community, building service awareness

Shift Availability & Coverage Hours

Contractors are scheduled in variable morning, afternoon, or evening shifts covering the following operating hours:

  • Monday - Friday: 6:00 AM - 9:00 PM
  • Saturday: 8:00 AM - 9:00 PM
  • Sunday: 8:00 AM - 8:00 PM

Requirements & Qualifications

  • High school diploma or equivalent (preferred).
  • Strong communication skills with an upbeat, patient, and welcoming demeanor.
  • Ability to stand, walk, and balance comfortably on board a moving bus for extended periods (shifts up to 2-8 hours), with flexibility to sit through low demand periods and in between stops.
  • Local geography knowledge of West Palm Beach, major landmarks, and transit connections (e.g., Downtown Intermodal Center, Brightline, Tri-Rail) is a major plus.
  • Bilingual abilities (English/Spanish or English/Haitian Creole) are highly valued in the West Palm Beach market.
  • Wear professional attire, including branded West Palm Move apparel.
  • Must be 18 years of age or older and eligible to work in the U.S. as an independent contractor (Form W-9/1099).

Pay: $19/hour

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? 

Via is an equal opportunity employer.

Apply