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Transformation Manager Jobs in Atlanta, GA (NOW HIRING)

Pwc

Contact Center Transformation - Manager

Atlanta, GA · On-site

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Manager & Summary The Opportunity As a Contact Center Transformation Manager, you will lead the charge in ...

UHY International Ltd.

Consulting Manager

Atlanta, GA · On-site

JOB SUMMARY UHY Consulting is seeking a Finance Transformation Manager or Senior Manager to join our growing team in Atlanta. This role will lead and deliver finance transformation initiatives for ...

UHY International Ltd.

Consulting Manager

Atlanta, GA · On-site

JOB SUMMARY UHY Consulting is seeking a Finance Transformation Manager or Senior Manager to join our growing team in Atlanta. This role will lead and deliver finance transformation initiatives for ...

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Transformation Manager information

See Atlanta, GA salary details

$27.7K

$99.8K

$112.6K

How much do transformation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for transformation manager in Atlanta, GA is $99,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,800.00 and $111,200.00 per year, depending on experience, location, and employer.

What is a transformation manager?

Transformation Managers are professionals responsible for leading and managing organizational change initiatives, such as digital transformation, restructuring, or process optimization. Their primary role is to ensure that changes are successfully planned, communicated, and implemented, helping the organization achieve its strategic objectives. They work closely with stakeholders across departments, manage project teams, and address challenges that arise during the transformation process. Transformation Managers often use change management methodologies and project management skills to ensure smooth transitions and sustainable results.

How does a transformation manager typically work with cross-functional teams during major organizational change initiatives?

Transformation Managers play a pivotal role in guiding cross-functional teams through periods of significant change. They are responsible for aligning various departments—such as operations, IT, HR, and finance—toward common project goals, ensuring clear communication, and addressing resistance to change. Regular collaboration involves facilitating workshops, coordinating progress meetings, and providing consistent updates to stakeholders. Building trust and fostering a collaborative environment are essential, as the success of transformation initiatives depends heavily on team engagement and unified execution.

What are the key skills and qualifications needed to thrive as a transformation manager, and why are they important?

To thrive as a Transformation Manager, you need expertise in change management, project management, and business process analysis, typically supported by a relevant degree and certifications such as PMP or Prosci. Familiarity with digital transformation tools, data analytics platforms, and enterprise resource planning (ERP) systems is often required. Exceptional communication, leadership, and stakeholder management skills help drive organizational alignment and adoption of new initiatives. These skills are vital for successfully implementing change, achieving strategic objectives, and minimizing resistance within organizations.

What are the most commonly searched types of Transformation jobs in Atlanta, GA?

The most popular types of Transformation jobs in Atlanta, GA are:

What job categories do people searching Transformation Manager jobs in Atlanta, GA look for?

The top searched job categories for Transformation Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Transformation Manager jobs?

Cities near Atlanta, GA with the most Transformation Manager job openings:

Transformation Manager jobs near you
Infographic showing various Transformation Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $100,566 per year, or $48.3 per hour.

Contact Center Transformation - Manager

Pwc

Atlanta, GA • On-site

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Manager

Job Description & Summary

The Opportunity
As a Contact Center Transformation Manager, you will lead the charge in revolutionizing client interactions through innovative software and product solutions. Within our Commercial & Service Excellence practice, you will be at the forefront of transforming contact center technology, driving user interaction engineering to enhance client support experiences. Your role will involve leveraging data, analytics, and AI to create impactful solutions that meet evolving client needs.
As a Manager, you will guide and develop teams, fostering leadership and strategic planning skills. You will be accountable for managing client service accounts, mentoring junior staff, and confirming project success through strategic execution. Your ability to inspire and motivate others will be crucial in delivering quality outcomes and identifying opportunities that contribute to the firm's success. You are expected to lead with integrity and authenticity, embracing technology and innovation to enhance delivery and encourage others to do the same.
In this role, you will have the opportunity to work within our Contact Centre Technology sector, driving transformation and innovation in client support. Your contributions will be pivotal in shaping the future of client interactions, making a significant impact within the PwC Acceleration Center.
Responsibilities
- Leading contact center transformation initiatives and managing client expectations
- Guiding teams in the strategic planning and execution of user interaction engineering projects
- Utilizing AngularJS, React, and Vue.js frameworks to enhance user interface design and development
- Conducting discovery sessions to gather functional requirements and create mock-ups
- Developing and customizing product designs to improve customer experience and service excellence
- Promoting digital accessibility and human-centered design principles across projects
- Building and maintaining relationships with stakeholders to identify and address user experience challenges
- Overseeing usability testing and user research to inform design decisions and optimize workflow development
- Validating data integrity and compliance within user interface frameworks
- Identifying opportunities for innovation and embracing change to drive continuous improvement in contact center technology solutions
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Utilizing AngularJS and React for dynamic UI development
- Designing user interfaces with Figma and HTML5
- Conducting usability testing and user experience research
- Developing customer experience strategies and insights
- Embracing change and fostering innovation in projects
- Mentoring teams in human-centered design principles
- Analyzing industry trends to enhance service excellence

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK

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