Transfer Support Manager Jobs (NOW HIRING)

OBJECTIVES: Reporting to the CIS and FFS Program Supervisor, the CIS Transfer Client Clinician is responsible for delivering high-quality, culturally responsive care and case management services to children and families that transfer away from the CIS Program and are awaiting connection to a therapist at the Main Clinic location. This individual will be collaborating with CIS Clinicians to ensure a warm hand off for the client, the intake department ensure seamless connection to treating therapist once available, the medical department to provide crisis intervention and evidence-based consultation and Main Clinic Clinicians upon assignment for best transfer of care. The CIS Transfer Support Clinician will work to meet productivity standards while engaging in ongoing supervision and professional development in accordance with ethical and regulatory guidelines, as appropriate for part time staff members.

DUTIES AND RESPONSIBILITIES:

1. Provide high-quality psychotherapy services to children and families from diverse educational, cultural, and socio-economic backgrounds, with a primary responsibility for CIS-Main Clinic transfer and continuity of care,
2. Collaborate closely with school administrators, teachers, and all Northside staff, in conjunction with supervisor, to ensure coordinated and effective delivery of the following:

• Support and assist with crisis intervention and risk assessment for students, including participation in safety planning and ongoing monitoring of high-risk cases.
• Coordinate care with psychiatrists and psychiatric nurse practitioners to ensure comprehensive, integrated treatment for assigned clients.
• Coordinate with Intake Department to ensure seamless connection to treating therapist at main clinic location once available as well as managing a transfer tracking system of all clients supported.

1. Provide case management services as needed, including collaboration with families, external providers, and community-based support agencies.
2. Maintain accurate, timely, and compliant clinical documentation in accordance with clinic standards and regulatory requirements.
3. Meet established productivity expectations and maintain a work schedule aligned with client service needs.
4. Participate in supervision, team meetings, case conferences, training, and ongoing professional development, while upholding ethical standards, including strict adherence to HIPAA regulations, as appropriate.
5. As capacity allows, provide short-term coverage for CIS school sites during staff leave or temporary vacancies.

SPECIFIC SKILLS:

• Demonstrated experience working in mental health settings with children, families, and adults.
• Strong administrative and organizational skills with the ability to effectively coordinate operations within a school-based clinic environment.
• Training and experience in evidence-based treatment models.
• Ability to exercise sound, independent clinical judgment in a fast-paced setting.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to effectively engage with clients, colleagues, supervisors, and school partners.
• Demonstrated cultural competence and ability to work effectively with diverse populations.
• Proficiency in relevant technology and applications, including Microsoft Office 365 (Word, Excel, PowerPoint, Forms, Teams), Zoom, Doxy.me, and electronic health record systems.
• Bilingual in Spanish and English prefer to meet the linguistic and cultural needs of the populations served.

CORE COMPETENCIES:

• Excellent work ethic
• Commitment to working in a mission-driven organization.
• Demonstrated personal ethics and values.
• Cross-team collaboration and cooperation.
• Team player who works well with a diverse group of people.

QUALIFICATIONS:

• Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC).
• Demonstrated experience providing services in a school-based setting preferred.
• Active and unrestricted New York State license to practice.
• Doctoral degree (Psy.D. or Ph.D.) in Psychology from an accredited institution.
• Active and unrestricted New York State license in Psychology.

COMPENSATION AND BENEFITS:

Part time, $50,000 annual salary

About Northside

Northside Center for Child Development serves more than 5,500 children and families across New York City each year through high-quality, outcome-driven behavioral health, early childhood education, and enrichment services. With over $34 million in annual funding, Northside provides the comprehensive support children and families need to overcome adversity, build resilience, and pursue their dreams.

Founded in 1946 in Harlem, Northside has been a cornerstone of the community for eight decades, leading the way in integrating education and mental health to support children’s development. Several of Northside’s innovative programs were the first of their kind in Harlem, setting standards of care that continue to influence social service agencies throughout the United States today.

Northside’s founders, Drs. Kenneth B. and Mamie Phipps Clark, were renowned, pioneering psychologists whose groundbreaking research was instrumental in the 1954 Brown v. Board of Education landmark Supreme Court decision that declared school segregation unconstitutional. Their belief in the worth, dignity, and potential of every child continues to guide Northside’s mission and inspire its work today. Northside is driven by its vision and principle, “Each Child…First Chance.”

For more information on Northside Center for Child Development, please visit www.northsidecenter.org.