Tram Operator Jobs (NOW HIRING)

Introduction
The Wisconsin Historical Society , considered one of the nation's finest historical institutions, is a State of Wisconsin government agency as well as a mission-driven entrepreneurial organization. The Wisconsin Historical Society (WHS), founded in 1846, ranks as one of the largest, most active and diversified state historical societies in the nation. As both a state agency and a private membership organization, its mission is to help people connect to the past by collecting, preserving and sharing stories. At its core, WHS believes that increasing the public's knowledge of history has profound societal, cultural, and economic benefit. Its library, archives and collections, historic sites and museums, historic preservation office, and extensive educational programs and community outreach are focused on our vision to enrich and transform lives through unparalleled access to history.
Position Summary
Old World Wisconsin is a 600-acre outdoor living history museum located in Eagle, Wisconsin. Guests explore homes, farms, and businesses that come from across Wisconsin, exploring stories of place and perseverance from the 1840s to the 1930s. With a focus on hands exploration and immersive spaces, OWW is a celebrated destination for families and friends making new memories, sharing stories, and connecting to Wisconsin's past as they get inspired for their own futures. Staff work in historic indoor and outdoor spaces in the beauty of the Kettle Moraine State Forest to bring history to life for tens of thousands of guests each summer.
The individual in this position is responsible for providing outstanding customer service while operating a large passenger tram carrying guests and staff throughout the site's grounds.
This position provides welcoming, high quality customer service in alignment with the Mission of WHS and the Vision of Old World Wisconsin and makes the safety of all guests a top priority every day. This employee must work well in a fast-paced environment, have experience with motor vehicles, and have a passion for creative, guest-focused service.
Specific duties and responsibilities include, but are not limited to:

• Operate a two-car passenger tram (classified as an amusement ride) consisting of a powered unit and a trailing unit carrying up to 50 passengers on designated routes throughout the museum grounds
• Maintain a positive, welcoming attitude at all times, anticipating needs to ensure clear communication and safety are always first and foremost
• Think on your feet to ensure positive and useful guest interactions
• Share accurate museum information while driving, including scripted and unscripted information about current museum programs that support a clear and cohesive guest experience.
• Maintain personal appearance according to museum standards and wear museum approved uniforms
• Maintain site radio communication and respond to calls as needed throughout the day
• Ensure the safety and security of guests, staff, and property at all times

Schedule:
Two to five days a week; 9:15 am - 5:30 p.m., weekend hours required
Salary Information
Pay is per hour with a weekend differential of 80 cents per hour. This classification is in schedule and class 18-00.
Please note this is a Limited Term Employment position so it does not include paid time off or benefits upon hire.
Job Details
A criminal background check will be conducted by WHS prior to an offer of employment to determine if the circumstances of any conviction may be related to the job.
This is a Limited Term Employment (LTE) position and limited to 1,039 hours. This position will be part time and average 20 hours per week.
Wisconsin residency is required for Limited Term Employment positions.
Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.
WHS does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Qualifications

• Excellent communication skills with groups and one-on-one
• Ability to work with diverse audiences and team members to realize exceptional service
• Ability to problem solve and handle multiple tasks in a fast-paced environment
• Valid Wisconsin driver's license and safe driving record
• Attentive to schedules and deadlines
• Ability to use email and enter time using computer technology
• Ability to work independently with minimal supervision
• Maintains a hardworking, positive attitude
• Ability to work in a semi-outdoor setting and varying weather conditions
• Ability to move with groups out on site, as needed, distances of up to 1/4 mile
• Ability to board and alight from a high motor vehicle multiple times per day

Work Environment

• Work is performed in a forested, outdoor museum environment. While the cabs of the Trams may provide some heat or cooling, staff must be able to safely work in all weather
• Work involves daily contact with the public, and may involve dealing with difficult people, large groups of people, and facilitating experiences for a diverse array of guests

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your application and what should be included in these materials, click here .
Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process.
We are an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.
Questions can be directed to dawn.garcia@wisconsinhistory.or g or (608) 264-6670
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
Deadline to Apply
Applications will be accepted until the position is filled.