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Trainee Live Chat Manager Jobs (NOW HIRING)

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

New

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

First Tek

Customer Service Representative

Huntersville, NC · On-site

$15 - $20.50/hr

Live Chat: Manage customer inquiries via the live chat messaging channel. One Touch Resolutions: Ensure all customers are assisted in the fewest number of interactions with the overall goal being one ...

Info Way Solutions

Salesforce Developer/Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

... live chat based customer support. • Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live chat conversations into support tickets. • Designing and ...

JustMarkets

$15.50 - $20.75/hr

... live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ... Trainee period * Opportunity to work remotely * 12 shifts of annual leave per year * 8 shifts of ...

Info Way Solutions

Salesforce Developer/ Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

... live chat based customer support. • Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live chat conversations into support tickets. • Designing and ...

carnegie

... live chat. Provide day-to-day leadership and supervision to Customer Relations staff while ... Manage and maintain weekly call center staff schedules, break schedules, and daily staffing ...

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Trainee Live Chat Manager information

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$25.5K

$43.5K

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How much do trainee live chat manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for trainee live chat manager in the United States is $43,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Trainee Live Chat Manager jobs?

For Trainee Live Chat Manager jobs, the most frequently searched job titles are:

Trainee Live Chat Manager jobs near you
Infographic showing various Trainee Live Chat Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $43,530 per year, or $20.9 per hour.

Chat Support Representative AR

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 5 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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