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Trainee Live Chat Manager Jobs (NOW HIRING)

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

... live chat and other digital communication channels. The ideal candidate will have excellent written communication skills, strong attention to detail, a helpful attitude, and the ability to manage ...

Qode

Chat Support Agent

Proficiency in using live chat software and CRM systems. * Ability to multitask and manage time effectively in a fast-paced environment. * Patience, empathy, and a customer-centric attitude.

New

Qode

Chat Support Agent

Proficiency in using live chat software and CRM systems. * Ability to multitask and manage time effectively in a fast-paced environment. * Patience, empathy, and a customer-centric attitude.

New

Qode

Chat Support Agent

CO · On-site +1

Proficiency in using live chat software and CRM systems. * Ability to multitask and manage time effectively in a fast-paced environment. * Patience, empathy, and a customer-centric attitude.

Simera

Chat Support Representative PE

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

New

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

New

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

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Trainee Live Chat Manager information

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How much do trainee live chat manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for trainee live chat manager in the United States is $43,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $51,000.00 per year, depending on experience, location, and employer.

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Trainee Live Chat Manager jobs near you
Infographic showing various Trainee Live Chat Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $43,530 per year, or $20.9 per hour.

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 18 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

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