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Trainee H&R Block Receptionist Jobs in Ruma, IL (NOW HIRING)

H&R Block

Seasonal, Operations Technical Specialist

Sparta, IL · On-site

$43.90K - $58.80K/yr

It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office ...

H&R Block

Seasonal, Operations Technical Specialist

Chester, IL · On-site

$44.50K - $59.60K/yr

It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office ...

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Trainee H R Block Receptionist information

See Ruma, IL salary details

$9

$15

$21

How much do trainee h&r block receptionist jobs pay per hour?

As of May 29, 2026, the average hourly pay for trainee h&r block receptionist in Ruma, IL is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Trainee H&R Block Receptionist, and why are they important?

To thrive as a Trainee H&R Block Receptionist, you need strong customer service skills, organizational abilities, and basic computer literacy, with a high school diploma typically required. Familiarity with appointment scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is important. Excellent communication, attention to detail, and a friendly demeanor set top candidates apart in this client-facing role. These skills ensure efficient office operations, positive client experiences, and effective support for tax professionals during busy seasons.

What are some common challenges faced by a Trainee H&R Block Receptionist during tax season?

As a Trainee H&R Block Receptionist, one of the main challenges during tax season is managing a high volume of clients while maintaining excellent customer service. You may need to handle multiple phone calls, schedule appointments efficiently, and assist walk-in clients, all at the same time. Staying organized, keeping calm under pressure, and learning to prioritize tasks quickly are essential skills to succeed in this fast-paced environment. Support from experienced team members and clear communication can help you overcome these challenges and grow in your role.

What does a Trainee H&R Block Receptionist do?

A Trainee H&R Block Receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and providing general administrative support in an H&R Block office. They help ensure a welcoming atmosphere for clients and assist tax professionals with basic office tasks. As a trainee, they receive on-the-job training to learn company procedures, client confidentiality, and customer service skills. This role is a starting point for those interested in office administration or customer service careers.

What is the difference between Trainee H&R Block Receptionist vs Receptionist in a retail store?

AspectTrainee H&R Block ReceptionistReceptionist in a retail store
Required credentialsHigh school diploma; on-the-job trainingHigh school diploma; on-the-job training
Work environmentTax preparation office, seasonal busy periodsRetail store, customer service focus
Employer and industry usageTax services, financial industryRetail, sales industry
Common search intentTax office roles, entry-level receptionistCustomer service, front desk roles

The main difference is the industry focus: Trainee H&R Block Receptionists work in tax preparation offices, assisting with client check-ins during tax season, while retail store receptionists handle customer inquiries and manage front desk duties in retail environments. Both roles require similar credentials and training but serve different industries and customer needs.

What cities near Ruma, IL are hiring for Trainee H&R Block Receptionist jobs? Cities near Ruma, IL with the most Trainee H&R Block Receptionist job openings:
Trainee H R Block Receptionist jobs near you
Seasonal, Operations Technical Specialist

Seasonal, Operations Technical Specialist

H&R Block

Belleville, IL • On-site

$50K - $67K/yr

Full-time

Retirement

Posted 20 days ago

Job description

Our Company
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll...
  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department's supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team...
Education:
  • High school diploma or equivalent

Work Experience:
  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09

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