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Trafera Jobs (NOW HIRING)

Trafera LLC

Computer Repair Technician

Madisonville, LA · On-site

$20 - $22/hr

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, state and local governments and expanding to commercial markets. Headquartered ...

Trafera LLC

Technical Services Manager

Saint Paul, MN · On-site

$100K - $120K/yr

Ability to travel to Trafera sites as necessary. Preferred: * Certifications such as ITIL, CompTIA Security+/Network+, or Microsoft (MD-102/AZ-104). * Experience supporting a distributed, nationwide ...

Trafera LLC

Technical Services Manager

Saint Paul, MN · On-site

$100K - $120K/yr

Ability to travel to Trafera sites as necessary. Preferred: * Certifications such as ITIL, CompTIA Security+/Network+, or Microsoft (MD-102/AZ-104). * Experience supporting a distributed, nationwide ...

Trafera LLC

Accounting Manager

Saint Paul, MN · On-site

$100K - $130K/yr

The Accounting Manager, Accounts Receivable is a hands-on leadership role responsible for the application and reinforcement of accounting policies and standards, resolving complex issues, and ...

All JobsTrafera Jobs

Trafera information

What are the key skills and qualifications needed to thrive as a Trafera employee, and why are they important?

To thrive as an employee at Trafera, you typically need a background in technology sales, IT support, or education technology, along with relevant experience or a degree in a related field. Familiarity with Chromebooks, classroom technology integration, and CRM systems like Salesforce is often required. Exceptional communication, customer service, and problem-solving skills help you build strong client relationships and adapt to evolving educational needs. These competencies are crucial for delivering effective technology solutions that support schools and drive business growth.

What is a Trafera and what do they do?

Trafera is not a job title but the name of a company that specializes in providing technology solutions and support for K-12 schools and educational institutions. The company offers services such as device procurement, deployment, IT support, and professional development for educators. Employees at Trafera may work in roles such as sales, technical support, project management, or educational consulting to help schools integrate and manage technology effectively.

What is the difference between Trafera vs IT Support Specialist?

AspectTraferaIT Support Specialist
Required CredentialsTypically requires a degree in IT or related field, plus certifications like CompTIA A+Often requires an associate or bachelor’s degree, with certifications such as CompTIA A+ or Network+
Work EnvironmentPrimarily in educational or corporate settings, focusing on device deployment and managementIn various environments including offices, schools, and remote support, troubleshooting hardware/software issues
Employer & Industry UsageUsed by edtech companies and educational institutions for device managementCommon across IT departments in multiple industries for technical support roles

While Trafera specializes in device deployment and management within educational settings, an IT Support Specialist provides broader technical support across various industries. Both roles require similar certifications and work environments, but Trafera focuses more on device logistics, whereas IT Support Specialists handle a wider range of technical issues.

What does a typical day look like for someone working at Trafera, and how does the team collaborate on projects?

At Trafera, employees typically start their day by reviewing ongoing projects and prioritizing tasks, often collaborating closely with colleagues in sales, technical support, and customer service. Team members use digital communication tools and regular meetings to coordinate efforts, share updates, and troubleshoot challenges together. The environment encourages cross-functional teamwork, with opportunities to participate in group projects aimed at improving customer experiences with educational technology solutions. This collaborative culture supports both personal growth and the company's mission to deliver high-quality technology to schools.
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What states have the most Trafera jobs? States with the most job openings for Trafera jobs include:
What job categories do people searching Trafera jobs look for? The top searched job categories for Trafera jobs are:
Trafera jobs near you
Infographic showing various Trafera job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Computer Repair Technician

Computer Repair Technician

Trafera LLC

Madisonville, LA • On-site

$20 - $22/hr

Full-time

Posted 14 days ago

Job description

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, state and local governments and expanding to commercial markets. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers.


Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on The Channel Company’s CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high-impact IT solutions.


We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work.


Your contributions as a member of our Repairs team will play a vital role in maintaining our strong customer partnerships, enabling them to manage their technology, connectivity, and security needs so their organizations are equipped to solve today's challenges and shape tomorrow.


The Repair Technician is responsible for diagnosing and repairing defective customer systems in accordance with established processes and guidelines. This will include interpreting warranty entitlement coverage, determining needed parts under the correct entitlement, documenting information, and following established timeframes and standards. In doing this work, you will be expected to efficiently use your time to meet individual repair KPIs while maintaining quality and accuracy.

Competencies:

Nimble Learning

Collaborates

Customer Focus

Instills Trust

Action Oriented

Courage

Persuaded

Decision Quality

Manages Conflict

Optimize Work Processes

Essential Responsibilities:

The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role.

  • Diagnose and repair defective devices by examining external and internal components to confirm reported deficiencies, validate deficiencies
  • Determine part needed to fix described issue and impact to warranty entitlement
  • Follow established processes to ensure accurate documentation of diagnosis and repair, parts needed for repair, inventory counts and parts utilization
  • Repair devices by installing motherboards, screens, keyboards, and other computer components
  • Effectively and efficiently work to achieve successful individual and team based quality and other performance standards
  • Collaborate with internal team members to check quality of repairs

Minimum Skills, Abilities, and Requirements:

  • High school diploma or GED
  • 1 year of progressive experience in computer or electronic device repair
  • Demonstrated problem-solving skills
  • Strong written and verbal communication skills with the ability to effectively document and communicate repair needs
  • Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations
  • Self-directed work style, able to work autonomously, prioritize and deliver results

Technology and Systems:

  • ERP System (preferably Infor CSI)
  • Microsoft Office Suite (especially Excel)

Essential and Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • When assisting other teams, prolonged periods of standing working on benches, bending over, or repetitive movement.
  • Must be able to lift up to 50+ pounds at times.

Hours: Mon - Fri 8am - 4:30pm


EEO Statement:

Trafera is proud to be an equal opportunity employer, providing equal opportunity to all employees and applicants based on an individual's qualifications, without regard to race, gender, religion, color, age, national origin, disability, genetic information, sexual orientation, gender identity, familial status, marital status, status with regard to public assistance, local human rights commission activity, amnesty, status as a covered veteran or any other protected factor in accordance with applicable federal, state and local laws.

The hiring process for successful candidates includes successfully completing a team interview and background check. We E-verify all new hires.