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Trading Floor Support Jobs (NOW HIRING)

Cognizant

Deskside Support lead

Wilmington, DE · On-site

$80 - $100/hr

Job Summary Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.

Cognizant

Deskside Support Engineer

Wilmington, DE · On-site

$60 - $80/hr

Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure. What you'll do ...

Cognizant

Desktop Support Engineer

Wilmington, DE · On-site

$60 - $80/hr

Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure. What you'll do ...

Talan

ETRM Orchestrade Trading Support

Houston, TX · Hybrid

The group supports them and implements their transformation and innovation projects internationally ... Proven ability to work under pressure in a trading floor environment * Strong communication skills ...

Group One Trading

Trading Analyst Intern

Chicago, IL · On-site

... support our operations on the Chicago Board Options Exchange. Although knowledge of the options ... Trading Analysts will be employed as option floor associates and receive a guaranteed salary during ...

Group One Trading

Trading Analyst Intern

Chicago, IL · On-site

... support our operations on the Chicago Board Options Exchange. Although knowledge of the options ... Trading Analysts will be employed as option floor associates and receive a guaranteed salary during ...

Group One Trading

Trading Analyst Intern

Chicago, IL · On-site

$30 - $35/hr

... support our operations on the Chicago Board Options Exchange. Although knowledge of the options ... Trading Analysts will be employed as option floor associates and receive a guaranteed salary during ...

Amtex Systems Inc

Deskside Support

New York, NY · On-site

... Trade Floor Support within Asset Management or Financial Services * Experience supporting portfolio managers, traders, and research teams * Exposure to market-sensitive, time-critical environments ...

MUFG

Derivatives/Middle Office Trade Support

New York, NY · Hybrid

$101K - $122K/yr

... Trading and Sales Desks performing trade checkout and verification for securities and derivatives. Perform US Treasury Auctions and other Fed Open Market Operations. Provide trade floor support ...

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Trading Floor Support information

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How much do trading floor support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for trading floor support in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is trading floor support?

Trading Floor Support professionals are IT specialists who provide technical assistance to traders and other staff on the trading floor. Their main responsibilities include troubleshooting hardware and software issues, maintaining trading systems, and ensuring minimal downtime for critical financial operations. They work in fast-paced environments, often responding quickly to technical problems to keep trading activities running smoothly. Excellent communication skills and a strong understanding of trading technologies are essential for this role.

What skills and qualifications are needed for trading floor support?

To thrive as a Trading Floor Support specialist, you need a solid understanding of financial markets, trading workflows, and IT troubleshooting, typically backed by a degree in finance, computer science, or a related field. Familiarity with trading platforms (such as Bloomberg, Reuters, or proprietary systems), market data feeds, and ticketing systems like ServiceNow is essential. Strong problem-solving abilities, communication skills, and the ability to stay calm under pressure help you excel in this fast-paced environment. These competencies ensure rapid issue resolution, minimal trading downtime, and reliable support for traders operating in high-stakes settings.

What are common challenges faced by trading floor support professionals, and how can they be addressed?

Trading Floor Support professionals often face challenges related to high-pressure environments, rapid troubleshooting, and managing multiple priorities simultaneously. Since trading floors operate in real-time and downtime can have significant financial consequences, quick and effective response to technical issues is crucial. Building strong communication skills and developing a deep understanding of trading systems can help address these challenges. Additionally, collaborating closely with traders and IT teams ensures issues are resolved efficiently and proactively.

What is the difference between Trading Floor Support vs Trading Analyst?

AspectTrading Floor SupportTrading Analyst
Primary RoleProvides technical and operational support on the trading floor, ensuring systems run smoothlyAnalyzes market data and trading strategies to inform trading decisions
Required SkillsTechnical knowledge of trading systems, quick problem-solving, communication skillsMarket analysis, data interpretation, financial modeling
Work EnvironmentFast-paced trading floor, close collaboration with tradersOffice setting, research-focused, analytical tasks
CertificationsTypically none required, technical certifications beneficialFinancial certifications like CFA may be preferred

Trading Floor Support focuses on maintaining and troubleshooting trading systems in a fast-paced environment, while Trading Analysts analyze market data to support trading strategies. Both roles are essential in trading firms but differ in daily responsibilities and skill sets.

Are trading floor support jobs stressful?

Trading floor support jobs can be stressful due to the fast-paced environment, high stakes, and the need for quick problem-solving. Support staff often work under tight deadlines and must maintain focus during market hours, requiring strong communication and technical skills.

How to get a job on a trading floor?

To get a job on a trading floor, candidates typically need a strong background in finance, economics, or related fields, along with relevant skills such as proficiency in trading platforms and data analysis. Internships or entry-level positions can provide valuable experience, and certifications like the Series 7 or Series 63 may be required for certain roles. Networking and demonstrating strong communication and decision-making skills are also important for securing a position in this environment.

What is it like working on a trading floor?

Working as a Trading Floor Support involves providing technical and operational assistance to traders and staff in a fast-paced environment. The role requires strong problem-solving skills, familiarity with trading systems and tools, and the ability to work under pressure during market hours. It often involves monitoring systems, troubleshooting issues, and ensuring smooth trading operations throughout the day.
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Trading Floor Support jobs near you
Infographic showing various Trading Floor Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,984 per year, or $16.3 per hour.

Applicaiton Support - Fixed Income Trading desk

New York, NY • On-site

Talan
See more jobs at Talanexternal

$110K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Company Description
Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.
With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.
Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.
In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.
Job Description
Location: NYC (Hybrid - 3 days onsite/week)
Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible citizens). We do not support or transfer other visa types (e.g., H-1B).
We are looking for a highly technical Application Support Engineer to support Front Office Fixed Income eTrading platforms, with a strong focus on pre-trade workflows (pricing, quoting, execution).
This role sits directly on the trading floor, working closely with traders, quants, and sales, ensuring low-latency, high-availability trading systems operate seamlessly. You will be responsible for real-time issue resolution, system performance, and data integrity across the trading stack.
Role and responsibilities
  • Provide L1/L2 support for ION Front Office eTrading applications (Fixed Income / IRD)
  • Troubleshoot trade lifecycle issues (capture, pricing, PnL, risk)
  • Investigate trade and data breaks using SQL (positions, market data, reconciliations)
  • Analyze issues across FIX, APIs, and messaging systems
  • Support Orchestrade platform (configuration, workflows, trade events)
  • Monitor and debug systems on Unix/Linux (logs, processes, performance)
  • Build automation scripts (Python / Shell) for monitoring and reconciliation
  • Support releases, deployments, and incident management
  • Work closely with traders and developers to resolve issues and improve systems

Key Responsibilities
  • Provide real-time L1/L2 support for pre-trade eTrading systems (pricing, RFQ, execution, market connectivity)
  • Troubleshoot latency, pricing, and trade flow issues across Fixed Income (Rates / Credit / IRD)
  • Support FIX connectivity, APIs, and market data feeds to ensure stable trading flows
  • Perform log analysis, SQL queries, and Unix diagnostics to resolve incidents quickly
  • Work closely with traders, quants, and developers on issue resolution and platform improvements

#LI-MNRK
Qualifications
  • 3+ years of experience in Front Office Application Support within eTrading environments
  • Strong understanding of Fixed Income products and pre-trade workflows
  • Hands-on experience supporting pricing / quoting / execution systems
  • Solid technical skills in Unix/Linux, SQL, and log analysis
  • Familiarity with FIX protocol and electronic trading architecture
  • Ability to operate in a high-pressure trading floor environment
  • Strong communication skills - ability to interact directly with traders and quants
  • Experience with ION (MarketView / Anvil) or similar pre-trade platforms is a strong plus

Company's Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
  • Competitive salary between USD $110,000 - US$145,000
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
  • 8 paid holidays + 5 sick days + 2 personal days per year
  • ♥Company health, dental, and vision insurance plans + FSA
  • Voluntary STD and LTD
  • Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.
Additional Information

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