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Trade Floor Support Analyst Jobs (NOW HIRING)

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Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity ...

JP Morgan Chase

Trade Support - Analyst

Newark, DE

As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution ... Your responsibilities span from supporting order execution to settlement, ensuring accuracy and ...

JP Morgan Chase

Trade Support Analyst

Manhattan, NY · On-site

As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution ... Your responsibilities span from supporting order execution to settlement, ensuring accuracy and ...

JPMorgan Chase & Co.

Trade Support - Analyst

Newark, DE · On-site

As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution ... Your responsibilities span from supporting order execution to settlement, ensuring accuracy and ...

BC Forward

Trade support Analyst

Newark, DE · On-site

$29 - $32/hr

Virtual Dataroom Coordinator - Trade Services Associate Location: Newark, DE Contract with ... Strong attention to detail, analytical capability, and clear written and verbal communication.

Prohires

W2 - Desktop Support

Atlanta, GA · On-site

... analysts, and sales teams. • Deliver desk-side support during market hours, ensuring minimal ... End-User Technology & Trading Floor Support • Install, configure, and troubleshoot Windows-based ...

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Trade Floor Support Analyst information

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$25K

$63.1K

$99K

How much do trade floor support analyst jobs pay per year?

As of Jul 14, 2026, the average yearly pay for trade floor support analyst in the United States is $63,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a Trade Floor Support Analyst?

A Trade Floor Support Analyst is an IT professional who provides technical support to traders and other staff on a financial trading floor. They are responsible for ensuring that trading systems, hardware, and software function smoothly and efficiently, minimizing downtime that could impact trading operations. Their duties include troubleshooting technical issues, managing system upgrades, and ensuring compliance with security protocols. Trade Floor Support Analysts play a critical role in maintaining the fast-paced environment of trading floors, where even minor technical glitches can lead to significant financial losses.

What is the difference between Trade Floor Support Analyst vs Trading Support Specialist?

AspectTrade Floor Support AnalystTrading Support Specialist
CredentialsTypically requires a bachelor's degree in finance, IT, or related fields; certifications like CFA or FRM are commonSimilar credentials; often holds certifications in finance or trading systems
Work EnvironmentLocated on trading floors or in financial firms supporting traders and brokersWorks in trading firms or financial institutions, providing technical and operational support
Employer & Industry UsageCommonly employed by investment banks, hedge funds, and trading firmsUsed interchangeably in similar settings, focusing on supporting trading activities

The Trade Floor Support Analyst and Trading Support Specialist roles share similar credentials and work environments, primarily supporting trading operations in financial institutions. The main difference lies in terminology preference, with both roles focusing on technical support, troubleshooting, and ensuring smooth trading activities.

What are the key skills and qualifications needed to thrive as a Trade Floor Support Analyst, and why are they important?

To thrive as a Trade Floor Support Analyst, you need a solid understanding of financial markets, trading systems, and IT troubleshooting, typically supported by a degree in computer science, finance, or a related field. Familiarity with trading platforms (such as Bloomberg or Reuters), scripting languages (like Python or Shell), and ticketing systems is commonly required. Strong communication, problem-solving abilities, and the capacity to work well under pressure distinguish top performers in this role. These skills are vital to ensure minimal downtime, prompt issue resolution, and seamless trading operations in a high-stakes environment.

How does a Trade Floor Support Analyst typically collaborate with traders and other IT teams during high-pressure trading hours?

A Trade Floor Support Analyst works closely with traders, market analysts, and other IT professionals to ensure that trading systems run smoothly, especially during peak market hours. Collaboration often involves real-time troubleshooting of technical issues, rapidly communicating solutions, and coordinating with infrastructure or application teams to minimize downtime. Analysts must prioritize tasks efficiently and maintain clear communication to support fast-paced decision-making on the trading floor. This role requires a strong sense of urgency, technical proficiency, and the ability to remain calm under pressure to keep trading operations running seamlessly.
More about Trade Floor Support Analyst jobs
What cities are hiring for Trade Floor Support Analyst jobs? Cities with the most Trade Floor Support Analyst job openings:
What states have the most Trade Floor Support Analyst jobs? States with the most job openings for Trade Floor Support Analyst jobs include:
What job categories do people searching Trade Floor Support Analyst jobs look for? The top searched job categories for Trade Floor Support Analyst jobs are:
Trade Floor Support Analyst jobs near you
Infographic showing various Trade Floor Support Analyst job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,133 per year, or $30.4 per hour.
Trade Floor Support Engineer

Trade Floor Support Engineer

Millennium Management LLC

New York, NY • On-site

$175K - $250K/yr

Full-time

This job post has expired 5 days ago. Applications are no longer accepted.

Millennium Management rating

7.7

Company rating: 7.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Trade Floor Support Engineer
We are seeking a highly skilled and motivated Trade Floor Support Engineer to join our dynamic team. This is a hands-on, end-user-facing role that requires exceptional technical expertise, outstanding problem-solving skills, and a commitment to delivering excellence in a fast-paced, high-pressure trading environment. As the first point of contact for our trading business units, you will play a critical role in ensuring seamless technology operations, proactively addressing issues, and maintaining open communication with stakeholders. The ideal candidate thrives in a collaborative environment, demonstrates a strong sense of ownership, and is passionate about providing world-class support to drive business success.
Key Responsibilities
  • Serve as the primary interface with trading business units, ensuring the support team consistently meets and exceeds business needs.
  • Deliver high-quality, hands-on technical support to end-users in a professional and courteous manner.
  • Proactively communicate with stakeholders, keeping them informed of issue status and resolutions.
  • Leverage ServiceNow to manage incident, problem, and change management workflows effectively.
  • Troubleshoot and resolve issues related to:
  • Desktop technology and applications in Windows environments (Linux desktop support is a plus).
  • Microsoft Windows OS, Microsoft Office Suite (including Office 365), mobile devices, and other applications.
  • VDI and Citrix environments.
  • Basic network and telecommunications connectivity.
  • Support trading floor operations, including adds/moves/changes and remote access tools.
  • Maintain and expand technical knowledge through continuous learning, with a focus on delivering exceptional customer support.
  • Collaborate with cross-functional teams to support firm-wide technical initiatives and projects.
  • Ensure adherence to ITIL best practices, including CMDB, Incident Management, Change Management, and Quality Metrics.
  • Provide expertise in market data platforms such as Bloomberg, LSEG Workspace, and ICE, including troubleshooting API integrations and Excel plug-ins.
  • Assist with server and data center support as needed.

Qualifications & Skills
  • Experience: Minimum of 5+ years of progressive technical support experience in an enterprise-level environment, preferably within the financial industry (hedge funds, trading firms, or large financial technology departments).
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong knowledge of Active Directory and Exchange.
  • Familiarity with ITIL frameworks and tools such as ServiceNow.
  • Proven experience with market data platforms and vendor integrations.
  • Broad understanding of mobile technology and remote access solutions.
  • Certifications: Microsoft role-based certifications (e.g., Azure Fundamentals, Microsoft 365 Fundamentals), CCNA, or equivalent certifications are a plus.
  • Strong customer service orientation with a hands-on approach to problem-solving.
  • Ability to prioritize and perform under pressure in a fast-moving, constantly changing environment.
  • A collaborative team player with a proactive mindset and a high sense of urgency

Additional Requirements:
  • Availability for night and weekend shifts, as well as light travel to branch offices.
  • Experience supporting servers and data centers is a plus.

Why Join Us?
This is an exciting opportunity to work at the heart of a fast-paced trading environment, where technology and business intersect. You will have the chance to collaborate with top-tier professionals, tackle complex challenges, and make a direct impact on the success of our trading operations. If you are passionate about delivering excellence, thrive under pressure, and are eager to grow your career in financial technology, we want to hear from you.
The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual's experience level and the qualifications they bring to the role to formulate a competitive total compensation package.

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