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Trading Application Support Jobs (NOW HIRING)

Phaxis

Aladdin Application Support Engineer

Manhattan, NY · On-site

$40 - $53/hr

This role works closely with front office users, trading desks, and support teams to resolve ... Provide L2/L3 application support for the Aladdin platform, covering front office trading, order ...

Indigo Beam LLC

Application Support Lead

Houston, TX · On-site

Application Support Lead Summary: Responsibilities for this position may include but are not ... Contributes in shaping our Trading Systems and architecture decisions, design, priorities, and ...

BGC Group

Head of Application Support

Manhattan, NY · On-site

$300K - $350K/yr

The Head of Application Support will play a crucial role in defining and executing our application ... Hands-on experience supporting electronic trading platforms, with FMX or BGC platform knowledge ...

BGC Group

$300K - $350K/yr

The Head of Application Support will play a crucial role in defining and executing our application ... Hands-on experience supporting electronic trading platforms, with FMX or BGC platform knowledge ...

Cloudspirit

GMI Application Support - Chicago

Chicago, IL · On-site

$85 - $120/hr

We are seeking an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. Responsible for supporting critical production applications, troubleshooting ...

Talan Group

GMI Application Support - Chicago

Chicago, IL · On-site

$85 - $120/hr

We are seeking an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. Responsible for supporting critical production applications, troubleshooting ...

SIG Susquehanna

Serve as the first point of contact for application issues arising from Trading and Operations ... Support Analysts share a few defining traits: * Strong sense of ownership -- you take ...

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Trading Application Support information

See salary details

$31K

$161.2K

$206K

How much do trading application support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for trading application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Trading Application Support vs Trading Systems Analyst?

AspectTrading Application SupportTrading Systems Analyst
Primary FocusMaintaining and troubleshooting trading software and systemsAnalyzing and improving trading systems and workflows
ResponsibilitiesIssue resolution, system monitoring, user supportSystem analysis, requirements gathering, process optimization
Required SkillsTechnical troubleshooting, knowledge of trading platforms, communication skillsSystem analysis, programming, understanding of trading processes
Work EnvironmentSupport desks, trading floors, IT teamsDevelopment teams, project meetings, analysis sessions

Trading Application Support primarily focuses on maintaining and troubleshooting trading software to ensure smooth operations, while Trading Systems Analysts analyze and optimize trading systems for efficiency. Both roles require technical skills and industry knowledge but differ in their core responsibilities and daily tasks.

What states have the most Trading Application Support jobs?

States with the most job openings for Trading Application Support jobs include:

What are popular job titles related to Trading Application Support jobs?

For Trading Application Support jobs, the most frequently searched job titles are:

Infographic showing various Trading Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Aladdin Application Support Engineer

Manhattan, NY • On-site

Phaxis
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Phaxisexternal

$40 - $53/hr

Contractor

Posted 23 days ago

Job description


Job Summary
We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for Aladdin platform across front office trading and portfolio construction workflows. The ideal candidate has hands-on Aladdin front office experience, strong SQL skills, and a solid understanding of trading operations including FIX connectivity, broker mapping, and batch processing. This role works closely with front office users, trading desks, and support teams to resolve incidents, manage batch cycles, and ensure smooth day-to-day trading operations.
Key Responsibilities
  • Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
  • Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
  • Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
  • Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
  • Act as the primary liaison with support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
  • Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
  • Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
  • Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
  • Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
  • Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience
  • Hands-on experience supporting or working on Aladdin platform, specifically front office / trading modules.
  • Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
  • Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
  • Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
  • Experience with broker mapping and static/reference data setup in a trading platform.
  • Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
  • Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
  • Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
  • Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
  • Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications
  • Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
  • Experience with portfolio construction and order management concepts.
  • Familiarity with ITIL-based incident, problem, and change management processes.
  • Exposure to scripting or automation tools (e.G., Python, shell scripting) for support tooling.
  • Prior experience in a capital markets, asset management, or trading technology environment.

Education
  • Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Meet Your Recruiter
Lorena Daugherty
Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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