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About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The MQ TPL Senior Analyst is Responsible for supporting TPL Operations, analyzing and implementing KPI performance, excellent KAM skills, and support with TMS data management/tendering, and Outbound LTL shipping/tendering.
Additional core duties include Warehouse Management (WMS), Asset management (GPS/YMS), and Support Inbound/Outbound Operation management (TMS) as needed.
Responsibilities
* Dedicated Truck Operations / Reposition Load Out Coordination.
* Third party logistics operations. Including Intermodal, OTR, and Border crossing (MX Tijuana/San Diego)
* Outbound (LTL/FTL/IMC) shipping management and coordination.
* Develop & Implement SOP to ensure maximizing dedicated carrier utilization.
* Plan pre-determined routes, and balance both inbound and outbound capacity to minimize empty miles.
* Assist HOT in outbound operation / action plans to achieve periodic goals
* Manage all aspects of dispatching process, including carrier KPI management, training, scheduling, monitoring performance,
and responding to customer complaints
* Monitor communication with all related parties to ensure timely transportation movements
* Coordinate daily/weekly/monthly workload to each responsible carrier.
* Maintain proper records (TMS) to track & trace movement data (document productivity & endure timely POD collection and
invoicing
* Provide first class service levels for our Internal and External Customers.
* Accurate TMS, WMS, YMS data input for shipment and data management
* Monitor On-Time submission and review carrier PODs
* Excel (intermediate) skills required.
* Bilingual (Spanish) Language Highly preferred
* Develop and implement SOP, measure and analyze KPI's
* Assist with WMS training and inputting information (as needed) to WMS.
* Identify Cost-savings opportunities while maintaining proper Customer Service levels
* Monitor track and trace reports
* Monitor GPS Dashboards
* Ensure Delivery dates are accurately reflected in TMS
* Be available to Inbound operations and/or Outbound operations to provide operational support when needed.
* Inbound/Outbound duties may include scheduling shipments, and/or dispatching equipment for load-out or DWA
* Assist with Claims Management
* Recommend and implement strategies to continually improve department performance.
* Function as utility player to be able to take on additional project related to MQ operations
Compensation
$28.00/Hour (40 Hours/Week, Full in Office)
Skills & Qualifications

• Strong Verbal and Written Communication Skills
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management systems
• Excellent organizational and time-management skills
• Dispatch operation experience
• Bilingual ( Spanish ) - Preferred

Education & Experience

• High School Diploma
• 1-3 Years of Logistics, SCM, Freight Forwarding, Customer Service Required

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel - 30%
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the San Diego, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.