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How much do towing recovery jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for towing recovery in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Towing Recovery Operator, and why are they important?

To thrive as a Towing Recovery Operator, you need a valid commercial driver’s license (CDL), a good driving record, and knowledge of vehicle recovery procedures. Familiarity with tow trucks, winching equipment, GPS navigation systems, and potentially roadside assistance certifications is typically required. Strong problem-solving skills, calmness under pressure, and effective communication with customers and dispatchers are vital soft skills. These abilities ensure safe and efficient recovery operations, minimize vehicle damage, and provide reliable service to clients in often stressful situations.

What are some common challenges faced by towing recovery professionals on the job?

Towing recovery professionals often encounter challenges such as working in adverse weather conditions, handling vehicles in difficult or hazardous locations, and responding to calls at all hours, including nights and weekends. Safety is a top priority, as they must manage roadside hazards and ensure the security of both themselves and customers. Additionally, effective communication with dispatch, law enforcement, and customers is essential to coordinate recoveries efficiently and professionally.

What are towing recovery services?

Towing recovery services involve assisting vehicles that are disabled, involved in accidents, or stuck in difficult situations such as mud, snow, or ditches. Recovery professionals use specialized equipment to safely remove and transport vehicles to designated locations like repair shops or impound lots. These services are essential for clearing roads, ensuring safety, and helping drivers in distress. Towing recovery can range from simple to complex operations depending on the vehicle's condition and location.

What is the difference between Towing Recovery vs Roadside Assistance Technician?

AspectTowing RecoveryRoadside Assistance Technician
CredentialsDriver's license, CDL (if applicable), safety certificationsDriver's license, basic safety and service certifications
Work EnvironmentRoadside, tow yards, accident scenesOn-site at vehicle location, roadside, customer premises
Employer & IndustryTow companies, auto repair shops, insurance providersAuto clubs, roadside assistance services, insurance companies

Both roles involve vehicle assistance but differ mainly in scope. Towing Recovery focuses on transporting disabled or wrecked vehicles, often requiring specialized equipment and certifications. Roadside Assistance Technicians provide on-the-spot services like tire changes, jump-starts, and lockouts. While they share similar credentials and work environments, Towing Recovery typically involves more complex recovery operations, whereas Roadside Assistance is more customer service-oriented and immediate.

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Towing Recovery jobs near you

Heavy Wrecker Operator

AC'S Towing & Recovery Inc.

Waynesboro, VA

Full-time

Posted 25 days ago

Job description

Job Title: Heavy Wrecker Operator
Job Summary
The Heavy Wrecker Operator is responsible for the safe, efficient, and professional operation of heavy-duty towing and recovery equipment. This position involves towing, recovery, and transport of disabled, and damaged vehicles on public roadways and private property. The operator must demonstrate advanced driving skills, sound judgment, mechanical awareness, and strong customer service while working independently and responding to dispatch instructions.
Essential Duties and Responsibilities
Duties include, but are not limited to:
  • Safely operate a Commercial Motor Vehicle (CMV), including heavy wreckers, on public highways and roadways in compliance with all federal, state, and local regulations
  • Perform heavy-duty towing, recovery, winching, uprighting, and transport of vehicles from pickup locations to designated destinations
  • Communicate clearly and professionally with dispatchers regarding job status, locations, hazards, and completion of assignments
  • Respond to recovery, contract, private, emergency, and on-call towing assignments as dispatched
  • Conduct pre-trip, post-trip, and routine inspections of towing equipment and vehicles
  • Secure vehicles and loads properly to ensure safe transport
  • Perform basic shop and yard duties, including cleaning, servicing, fueling, and washing trucks and equipment
  • Maintain accurate documentation, logs, and required reports
  • Provide professional, courteous customer service to motorists, law enforcement, and the public
  • Demonstrate safe and professional driving behavior while operating company vehicles
  • Report mechanical issues, safety concerns, or equipment defects promptly
  • Adhere to company policies, procedures, and uniform standards at all times
Skills and Qualifications
Required Qualifications:

  • Valid Driver’s License with Class A CDL
  • Proven heavy-duty towing and recovery experience
  • Clean Motor Vehicle Record (MVR)
  • Current DOT Medical Examiner’s Card
  • Ability to lift up to 50 lbs. frequently and 75 lbs. occasionally
  • Ability to work a flexible schedule, including nights, weekends, on-call shifts, and emergency situations
  • Must arrive to work on time and be prepared to begin the workday as scheduled
  • Must comply with pre-employment and random Drug and Alcohol Testing requirements
  • Ownership of a smartphone with Bluetooth capability and a Bluetooth headset for hands-free communication
Preferred Skills and Abilities:

  • Strong situational awareness and problem-solving skills
  • Knowledge of towing safety procedures, traffic laws, and recovery techniques
  • Mechanical aptitude related to towing and recovery equipment
  • Ability to remain calm and professional in high-stress or emergency situations
  • Strong communication and customer service skills
  • Flexibility, adaptability, and willingness to perform varied duties as needed

Working Conditions
  • Outdoor work in all weather conditions
  • Exposure to traffic, accident scenes, and emergency environments
  • Physical demands including standing, bending, climbing, lifting, and pulling
  • Extended hours may be required based on operational needs