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Towing Recovery Jobs in Michigan (NOW HIRING)

We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers.

We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers.

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Minimum 1 year of repossession, towing, recovery, or related field experience required. * Valid driver's license with a clean driving record. * Ability to work independently and make sound decisions ...

Tow Truck Driver

Sparta, MI · On-site

$18 - $25/hr

As a Tow Truck Driver on our team, you will be responding to calls from stranded motorists in the area and providing emergency roadside assistance, accident recovery, and recovering abandoned ...

Tow Truck Driver

Sparta, MI · On-site

$17.25 - $23.50/hr

As a Tow Truck Driver on our team, you will be responding to calls from stranded motorists in the area and providing emergency roadside assistance, accident recovery, and recovering abandoned ...

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will ...

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Benefits: * 401(k) * Competitive salary * Dental insurance * Employee discounts * Opportunity for advancement * Paid time off * Training & development * Vision insurance Benefits/Perks * Competitive ...

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will ...

Be Seen First

Best Towing, Saginaw's premiere towing company is now hiring for a Heavy Machinery / Lowboy Operator. Must have a CDL-A with no restrictions and be at least 24 years old. Previous towing experience ...

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Showing results 1-20

Towing Recovery information

See Michigan salary details

$12

$20

$35

How much do towing recovery jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for towing recovery in Michigan is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.15 per hour, depending on experience, location, and employer.

What are towing recovery services?

Towing recovery services involve assisting vehicles that are disabled, involved in accidents, or stuck in difficult situations such as mud, snow, or ditches. Recovery professionals use specialized equipment to safely remove and transport vehicles to designated locations like repair shops or impound lots. These services are essential for clearing roads, ensuring safety, and helping drivers in distress. Towing recovery can range from simple to complex operations depending on the vehicle's condition and location.

What are the key skills and qualifications needed to thrive as a towing recovery operator, and why are they important?

To thrive as a Towing Recovery Operator, you need a valid commercial driver’s license (CDL), a good driving record, and knowledge of vehicle recovery procedures. Familiarity with tow trucks, winching equipment, GPS navigation systems, and potentially roadside assistance certifications is typically required. Strong problem-solving skills, calmness under pressure, and effective communication with customers and dispatchers are vital soft skills. These abilities ensure safe and efficient recovery operations, minimize vehicle damage, and provide reliable service to clients in often stressful situations.

What is the difference between Towing Recovery vs Roadside Assistance Technician?

AspectTowing RecoveryRoadside Assistance Technician
CredentialsDriver's license, CDL (if applicable), safety certificationsDriver's license, basic safety and service certifications
Work EnvironmentRoadside, tow yards, accident scenesOn-site at vehicle location, roadside, customer premises
Employer & IndustryTow companies, auto repair shops, insurance providersAuto clubs, roadside assistance services, insurance companies

Both roles involve vehicle assistance but differ mainly in scope. Towing Recovery focuses on transporting disabled or wrecked vehicles, often requiring specialized equipment and certifications. Roadside Assistance Technicians provide on-the-spot services like tire changes, jump-starts, and lockouts. While they share similar credentials and work environments, Towing Recovery typically involves more complex recovery operations, whereas Roadside Assistance is more customer service-oriented and immediate.

What are some common challenges faced by towing recovery professionals on the job?

Towing recovery professionals often encounter challenges such as working in adverse weather conditions, handling vehicles in difficult or hazardous locations, and responding to calls at all hours, including nights and weekends. Safety is a top priority, as they must manage roadside hazards and ensure the security of both themselves and customers. Additionally, effective communication with dispatch, law enforcement, and customers is essential to coordinate recoveries efficiently and professionally.
Infographic showing various Towing Recovery job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,604 per year, or $20 per hour.

Dispatcher Customer Service Representative

McDonald's Towing

Kalamazoo, MI • On-site

$600 - $800/wk

Full-time

Medical, Dental, Vision

Re-posted 23 days ago


Job description

Join the team at McDonald’s Towing & Rescue!

Our dispatchers are responsible for monitoring and maintaining records pertaining to work request, customer requests, completed work request, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for the supervisors. You will also be taking calls from our clients both on the phone and the web. As well as dispatching our drivers efficiently to the services requested by our clients.

If you’re interested in a career with us, we’d love to hear from you! We have a great team environment and flexible scheduling. Come join our fast-paced team and enhance in your career with us today!

Main Responsibilities

· Provide excellent customer service with every call taken.

· The ability to prioritize and answer multiple phone calls in our busy setting.

· Provide our customers with correct and accurate pricing information and processing payments.

· Collect important customer documents and scan them into the invoices.

· Directing and assisting our drivers.

· Release and maintain inventory records.

· Other duties that are assigned.

Qualifications

· Reliable, strong customer service, ability to handle stressful situations, and a professional demeanor.

· Ability to answer multiple phone calls.

· Ability to communicate, read and write in English.

· Accuracy, attention to detail, and ability to see the big picture.

· Works well under pressure.

· Computer literate.

· Acceptable background check and drug screening,

· Dispatch experience is a plus!

About Us

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.

Job Types: Full-time, Part-time

Schedule:

  • 8 hour shift
  • Holidays
  • On call
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Work Location: In person

Company Description

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.