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Towing Job Jobs in Rochester, NY (NOW HIRING)

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Towing Job information

What are some common challenges tow truck operators face on the job, and how can they best prepare for them?

Tow truck operators frequently encounter challenges such as working in adverse weather conditions, dealing with difficult or distressed vehicle owners, and ensuring their own safety on busy roadsides. To prepare, operators should be well-versed in safety protocols, maintain strong communication skills, and stay up-to-date with equipment maintenance. Building resilience and adopting a customer-focused approach can also help navigate challenging situations more effectively.

What are the key skills and qualifications needed to thrive as a towing operator, and why are they important?

To thrive as a Towing Operator, you need a valid commercial driver’s license (CDL), strong driving skills, and knowledge of vehicle recovery techniques. Familiarity with tow trucks, winches, GPS navigation, and sometimes certifications like WreckMaster are typically required. Excellent customer service, problem-solving abilities, and the ability to stay calm under pressure are important soft skills. These competencies ensure safe vehicle recovery, timely service, and positive interactions with customers during stressful situations.

What is the difference between Towing Job vs Roadside Assistance Technician?

AspectTowing JobRoadside Assistance Technician
Required CredentialsDriver's license, CDL often preferredDriver's license, basic automotive knowledge
Work EnvironmentRoadside, tow yards, client locationsOn-site at vehicle locations, roadside
Employer & IndustryTransport companies, towing servicesAuto clubs, roadside assistance providers
Common Search & ComparisonFocus on vehicle recovery and transportFocus on minor repairs and vehicle help

While both Towing Jobs and Roadside Assistance Technicians work in roadside environments and require similar licenses, Towing Jobs primarily involve vehicle recovery and transport, often requiring heavier equipment and longer distances. Roadside Assistance Technicians typically handle minor repairs, tire changes, and jump-starts on-site. Understanding these differences helps job seekers find roles aligned with their skills and interests in the automotive service industry.

What is a towing job?

Towing jobs involve operating specialized vehicles to transport disabled, improperly parked, or impounded vehicles from one location to another. Tow truck operators respond to service calls, assist stranded motorists, and ensure vehicles are safely loaded and delivered. The role may also include performing minor roadside repairs, maintaining towing equipment, and following specific safety and legal regulations. Towing professionals need strong driving skills, physical stamina, and the ability to handle stressful or emergency situations. Many towing jobs require a commercial driver’s license (CDL) and additional training.

What job categories do people searching Towing Job jobs in Rochester, NY look for?

The top searched job categories for Towing Job jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Towing Job jobs?

Cities near Rochester, NY with the most Towing Job job openings:

Infographic showing various Towing Job job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

$19/hr

Full-time, Part-time

Retirement

Re-posted 17 days ago


Job description

Description:

We are Hiring!

Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.


Employment Type: Part-Time

Schedule: Sa-Sun 7 am- 3 pm

Salary: $19.00/hr.

Top Benefits and Perks:

  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Qualifications:

Education: Associate degree preferred. Equivalent Combination of education and experience will be considered.

Credentials: NY State Security Guard Registration required. Valid and clean NYS Driver’s License preferred.

Experience: Minimum of two years of experience working as a security guard.


About the role:

Under general supervision, ensure the safety and security of employees, clients and visitors to the Agency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.


Key Responsibilities:

  • Follow safety and security standards and complete incident reports as required.
    • Patrols assigned area to ensure protection of clients, visitors, property and equipment.
    • Controls and monitors access ingress and egress out of assigned site and monitors burglar and fire alarm systems as required.
    • Manages program parking location, alerting unauthorized use and working with towing contract agencies.
    • Examine doors, windows, and gates to ensure security; uses agency keys to open and close buildings; monitors closed buildings for unauthorized people and/or suspicious activities.
    • Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
    • Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required in accordance with department standards.
    • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.
  • Provides back up to the receptionist including directs incoming calls to appropriate people and acknowledges and welcomes all in reception area.
  • Participates in staff and department meetings as required.
  • Maintains up-to-date professional knowledge through reading, workshops, and conferences.
  • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
  • Participates in relevant Agency meetings and/or trainings
  • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.

Requirements:

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.


Join us and help make a positive impact on our community!


***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet