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Tow Manager Jobs in Rochester, NY (NOW HIRING)

Reports any damage to management. * Interacts with web-based database system for inventory tracking ... Minimum of one year prior warehouse and forklift/tow motor experience - Trained and qualified for ...

Communicates key market conditions, opportunities and threats to management, along with recommended ... Actively participate in business development opportunities including Brown Bags, Tow & Shows, and ...

Machine Shop Operator

Holcomb, NY · On-site

$25 - $32/hr

Responsible for accurate inventory management of parts in respective areas. * Must be able to drive a tow motor and prime mover. * Must have the ability to work with Mazatrol controls (Fanuc G & M ...

Communicates key market conditions, opportunities and threats to management, along with recommended ... Actively participate in business development opportunities including Brown Bags, Tow & Shows, and ...

Machine Shop Operator

Holcomb, NY · On-site

$25 - $32/hr

Responsible for accurate inventory management of parts in respective areas. * Must be able to drive a tow motor and prime mover. * Must have the ability to work with Mazatrol controls (Fanuc G & M ...

Machine Shop Operator

Holcomb, NY · On-site

$25 - $32/hr

Responsible for accurate inventory management of parts in respective areas. * Must be able to drive a tow motor and prime mover. * Must have the ability to work with Mazatrol controls (Fanuc G & M ...

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Tow Manager information

Is towing a high risk industry?

Tow managers and tow truck operators work in a high-risk industry due to exposure to traffic hazards, unpredictable situations, and physical demands. Safety training, proper equipment, and adherence to regulations are essential to minimize risks in this field.

How much do tow truck managers make?

Tow truck managers typically earn between $40,000 and $70,000 annually, depending on experience, location, and the size of the towing company. They oversee daily operations, coordinate dispatch, and ensure safety compliance, often requiring knowledge of vehicle recovery and management skills.

What are Tow Managers?

Tow Managers are professionals responsible for overseeing towing operations, typically within a towing company or roadside assistance service. Their duties include managing tow truck drivers, dispatching vehicles, coordinating with customers, ensuring compliance with local regulations, and maintaining equipment. They play a key role in ensuring safe, timely, and efficient towing services. Tow Managers also handle administrative tasks such as scheduling, billing, and staff training to ensure smooth daily operations.

What is the difference between Tow Manager vs Tow Truck Operator?

AspectTow ManagerTow Truck Operator
CredentialsMay require management or supervisory certifications, CDL often preferredDriver's license, CDL often required
Work EnvironmentOffice-based planning, coordination, and supervision; occasional on-site visitsOn-road towing, vehicle recovery, and roadside assistance
Employer & Industry UsageUsed by towing companies, fleet services, and roadside assistance firmsEmployed directly by towing companies, roadside services, or as independent operators

In summary, Tow Managers oversee towing operations, coordinate staff, and handle administrative tasks, often requiring management certifications. Tow Truck Operators focus on physically towing vehicles, driving tow trucks, and performing roadside assistance. Both roles are essential in the towing industry but differ mainly in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Tow Manager, and why are they important?

To thrive as a Tow Manager, you need a solid understanding of towing operations, fleet management, and relevant transportation regulations, typically supported by experience in the towing industry and a valid driver's license. Familiarity with dispatch software, GPS tracking systems, and DOT compliance tools is essential. Strong leadership, problem-solving, and communication skills help effectively manage teams and resolve customer issues. These skills and qualities are vital for ensuring safe, efficient operations and high customer satisfaction in a demanding environment.

What is the highest paid transportation job?

In transportation, executive roles such as Chief Transportation Officer or Director of Logistics tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and knowledge of supply chain management or freight operations.

What are some common challenges a Tow Manager faces when coordinating incident responses and how can they be addressed?

Tow Managers often encounter challenges such as unpredictable emergency calls, coordinating multiple tow operators, and ensuring timely responses, especially during peak hours or adverse weather conditions. Effective communication, strong organizational skills, and up-to-date knowledge of local regulations are essential to overcome these hurdles. Implementing efficient dispatch systems and fostering a collaborative environment with drivers and law enforcement can greatly improve operational efficiency and incident resolution.

Do tow truck owners make good money?

Tow managers and tow truck owners can earn a wide range of income depending on factors such as location, business size, and experience. Typically, owners who operate multiple trucks or run successful towing businesses can generate substantial profits, but earnings vary widely across the industry. Many owners also handle administrative tasks, customer service, and maintenance, which influence overall profitability.
What job categories do people searching Tow Manager jobs in Rochester, NY look for? The top searched job categories for Tow Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Tow Manager jobs? Cities near Rochester, NY with the most Tow Manager job openings:
Infographic showing various Tow Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Master Automotive Technician

Master Automotive Technician

City of Rochester (NY)

Rochester, NY • On-site

$57K - $79K/yr

Full-time

Posted 9 days ago


City Of Rochester (New York) rating

8.8

Company rating: 8.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

140th of 832 rated public administrative organizations


Job description

General Description This is a skilled automotive mechanic position responsible for the repair and maintenance of modern small or medium sized automotive, construction, emergency, or ground equipment. Incumbents in this classification perform computerized equipment diagnosis, repair, on-board resurfacing, overhaul, replacement, preventative and corrective maintenance, safety and emissions inspections, and road testing of vehicles and related component and sub-component parts and assemblies. Work is performed on internal combustion gas, hybrid, diesel, or other alternative fueled engines as well as electrical and hydraulic motors.

Work is performed under the direction of a supervisor or manager within the Equipment Services Division. Related work is performed as required. CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.

Typical Work Activities Performs general maintenance and skilled repairs on equipment such as automobiles, light and medium trucks, emergency vehicles, motorcycles, and other small transportation, automotive and construction type equipment and vehicles; Inspects equipment for worn, damaged, or defective parts using visual evaluation, road tests, specialized electronic testing equipment, or other computerized diagnostic techniques to determine needed repairs and vehicle performance; Disassembles, repairs, re-assembles and adjusts front and rear axle assemblies, main drive shafts, transfer cases, clutches, and transmissions; Rebuilds or replaces defective or damaged automotive subassemblies; Rebuilds internal combustion engines, transmissions, and front and rear drive units; Repairs, and if necessary, replaces steering mechanisms and aligns wheels; Adjusts, repairs, resurfaces and replaces brake system components; Repairs exhaust, ignition, fuel and electrical systems; Conducts New York State safety inspections on vehicles; Tests automotive computer systems using electronic equipment; Performs work associated with the commissioning and decommissioning of vehicles; Prepares and maintains manual and computerized records and logs associated with vehicle maintenance, repair, labor (both direct and in-direct), and parts and materials used; Performs emergency road repairs, off-site repairs, and provides mobile tow service; Operates vehicles to verify symptoms and isolate problems, before and after repair and maintenance, to assure proper functioning; Communicates with repair staff from different shifts regarding on-going repairs; Performs minor cutting & welding; Leads, directs, and trains other Mechanics or Auto Aides. Minimum Qualifications High school diploma or equivalent, PLUS 1. AND 2.: 1

A. Associate's degree in automotive technology or closely related area, and two (2) years of experience as an automotive mechanic in a standard repair shop; OR 1. B.

Four (4) years of experience as described in IA. above. AND 2.

Possession of at least *four (4) of the following certifications issued by the National Institute for Automotive Service Excellence (ASE): A1 - Engine Repair A2 - Automotive Transmission/Transaxle A3 - Manual Drive Train and Axles A4 - Suspension and Steering A5 - Brakes A6 - Electrical / Electronic Systems A7 - Heating and Air Conditioning A8 - Engine Performance L1 - Advanced Engine Performance Specialist *Incumbent must maintain at least four (4) certifications throughout employment in this title. SPECIAL REQUIREMENTS: Possession of a valid N.Y.S Class D Operator's license at time of appointment. Possession of a valid N.Y.S Non-CDL Class C License within six (6) months of appointment

This licensure must be maintained throughout employment in this title. Possession of a N.Y.S Motor Vehicle Inspector's license (Group 1) within three (3) months of appointment. This licensure must be maintained throughout employment in this title

Possession of N.Y.S. Tow Truck Endorsement within six (6) months of appointment. This endorsement must be maintained throughout employment in this title

Must provide proper selection of current tools and cabinet necessary to make repairs to light duty vehicles at time of appointment (i.e., socket set, open end wrenches, screwdrivers, metric tools, digital VOM, standard electronic type testing equipment, etc.).


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