1

Tow Manager Jobs in Rochester, NY (NOW HIRING)

Forklift Operator

Batavia, NY

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hook tow trucks to trailer hitch, and transport load to designated area * Unload and stack material ... Please complete your online profile and it will be sent to the hiring manager. Our system allows ...

Forklift Operator

Batavia, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hook tow trucks to trailer hitch, and transport load to designated area * Unload and stack material ... Please complete your online profile and it will be sent to the hiring manager. Our system allows ...

Showing results 21-23

Tow Manager information

What is a tow manager?

Tow Managers are professionals responsible for overseeing towing operations, typically within a towing company or roadside assistance service. Their duties include managing tow truck drivers, dispatching vehicles, coordinating with customers, ensuring compliance with local regulations, and maintaining equipment. They play a key role in ensuring safe, timely, and efficient towing services. Tow Managers also handle administrative tasks such as scheduling, billing, and staff training to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as a tow manager?

To thrive as a Tow Manager, you need a solid understanding of towing operations, fleet management, and relevant transportation regulations, typically supported by experience in the towing industry and a valid driver's license. Familiarity with dispatch software, GPS tracking systems, and DOT compliance tools is essential. Strong leadership, problem-solving, and communication skills help effectively manage teams and resolve customer issues. These skills and qualities are vital for ensuring safe, efficient operations and high customer satisfaction in a demanding environment.

What are some common challenges a tow manager faces when coordinating incident responses and how can they be addressed?

Tow Managers often encounter challenges such as unpredictable emergency calls, coordinating multiple tow operators, and ensuring timely responses, especially during peak hours or adverse weather conditions. Effective communication, strong organizational skills, and up-to-date knowledge of local regulations are essential to overcome these hurdles. Implementing efficient dispatch systems and fostering a collaborative environment with drivers and law enforcement can greatly improve operational efficiency and incident resolution.

What is the difference between Tow Manager vs Tow Truck Operator?

AspectTow ManagerTow Truck Operator
CredentialsMay require management or supervisory certifications, CDL often preferredDriver's license, CDL often required
Work EnvironmentOffice-based planning, coordination, and supervision; occasional on-site visitsOn-road towing, vehicle recovery, and roadside assistance
Employer & Industry UsageUsed by towing companies, fleet services, and roadside assistance firmsEmployed directly by towing companies, roadside services, or as independent operators

In summary, Tow Managers oversee towing operations, coordinate staff, and handle administrative tasks, often requiring management certifications. Tow Truck Operators focus on physically towing vehicles, driving tow trucks, and performing roadside assistance. Both roles are essential in the towing industry but differ mainly in responsibilities and work environment.

What job categories do people searching Tow Manager jobs in Rochester, NY look for?

The top searched job categories for Tow Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Tow Manager jobs?

Cities near Rochester, NY with the most Tow Manager job openings:

Infographic showing various Tow Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Job ID:  524905

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.    

Job Summary
 

Operates forklift as directed and without supervision while adhering to all rules and regulations mandated by safety policies and procedures.
 

Job Responsibilities
 

  • Read job specifications to determine operator adjustments and material requirements
  • Position forks, lifting platform, or other lifting devices under, over, or around loaded pallets, skids, boxes, products, or materials
  • Hook tow trucks to trailer hitch, and transport load to designated area
  • Unload and stack material by raising and lowering lifting device
  • Inventory materials on work floor and supply workers with materials as needed
  • Perform routine maintenance to include recharging batteries, lubricating, fueling, and cleaning
  • Weigh materials or products and record weight on tags, labels, or production schedules
  • Make sure all housekeeping is maintained in a clear and orderly fashion in assigned area
  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements
 

  • High school diploma/equivalent; a minimum of two years of related experience in trades specific to job requirements; or equivalent combination of education and experience
  • Must be able to pass an internal certification program
  • Ability to move levers, shift gears, depress pedals and maneuver steering wheel to operator equipment
  • Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to stay organized
  • Maintain a high level of accuracy in all aspects of work assignments
  • Must be able to work a flexible schedule
  • While performing the duties of this job the employee will be required to frequently stand on their feet for extended periods of time
  • Must have the ability to lift and/or move up to 90 lbs.
  • Withstand repetitive motion of the hand, wrist, elbow and shoulder
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Compensation

  • Payrate for this position is $21-$23
  • 401(k) plan​ / group retirement savings program
  • Short-term and long-term disability benefits
  • Life insurance
  • Health, dental, and vision insurance
  • Paid time off
  • Paid holidays

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.