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Towing Job Jobs in Rochester, NY (NOW HIRING)

Have the ability and experience to safely drive a ¾ ton truck towing a heavy-duty trailer * Ability to safely lift up to 50-75 lbs. Benefits: Along with a competitive salary, Comfort Windows offers ...

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Towing Job information

What is a towing job?

Towing jobs involve operating specialized vehicles to transport disabled, improperly parked, or impounded vehicles from one location to another. Tow truck operators respond to service calls, assist stranded motorists, and ensure vehicles are safely loaded and delivered. The role may also include performing minor roadside repairs, maintaining towing equipment, and following specific safety and legal regulations. Towing professionals need strong driving skills, physical stamina, and the ability to handle stressful or emergency situations. Many towing jobs require a commercial driver’s license (CDL) and additional training.

What are the key skills and qualifications needed to thrive as a towing operator, and why are they important?

To thrive as a Towing Operator, you need a valid commercial driver’s license (CDL), strong driving skills, and knowledge of vehicle recovery techniques. Familiarity with tow trucks, winches, GPS navigation, and sometimes certifications like WreckMaster are typically required. Excellent customer service, problem-solving abilities, and the ability to stay calm under pressure are important soft skills. These competencies ensure safe vehicle recovery, timely service, and positive interactions with customers during stressful situations.

What are some common challenges tow truck operators face on the job, and how can they best prepare for them?

Tow truck operators frequently encounter challenges such as working in adverse weather conditions, dealing with difficult or distressed vehicle owners, and ensuring their own safety on busy roadsides. To prepare, operators should be well-versed in safety protocols, maintain strong communication skills, and stay up-to-date with equipment maintenance. Building resilience and adopting a customer-focused approach can also help navigate challenging situations more effectively.

What is the difference between Towing Job vs Roadside Assistance Technician?

AspectTowing JobRoadside Assistance Technician
Required CredentialsDriver's license, CDL often preferredDriver's license, basic automotive knowledge
Work EnvironmentRoadside, tow yards, client locationsOn-site at vehicle locations, roadside
Employer & IndustryTransport companies, towing servicesAuto clubs, roadside assistance providers
Common Search & ComparisonFocus on vehicle recovery and transportFocus on minor repairs and vehicle help

While both Towing Jobs and Roadside Assistance Technicians work in roadside environments and require similar licenses, Towing Jobs primarily involve vehicle recovery and transport, often requiring heavier equipment and longer distances. Roadside Assistance Technicians typically handle minor repairs, tire changes, and jump-starts on-site. Understanding these differences helps job seekers find roles aligned with their skills and interests in the automotive service industry.

What job categories do people searching Towing Job jobs in Rochester, NY look for?

The top searched job categories for Towing Job jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Towing Job jobs?

Cities near Rochester, NY with the most Towing Job job openings:

Infographic showing various Towing Job job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Heavy Duty Tow Truck Operator

MERJ FLEET SERVICES INC

Rochester, NY • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Vision insurance

Pay: $75,000.00 - $100,000.00 per year
Job description:
Job Summary
MERJ Fleet Services has a full time tow truck operator position open for the right candidate with experience hooking heavy duty vehicles. Competitive compensation with company paid health and dental insurance and 401k match. This position will require on call coverage and rotating overnight on-call responsibilities to better serve our customers.
Essential Responsibilities and Duties
  • Perform towing for emergency breakdowns
  • Maintain a clean and safe work area in compliance with company and OSHA standards
  • Perform all work in accordance with established safety procedures
  • Recovery of wrecked vehicles
  • Make entries on reports and record entries on Towing & Repair Invoice
  • Work in a positive team focused environment
  • Duties and Responsibilities
  • Other duties may be assigned.
  • Keep track of mileage during travel
  • Keep vehicles and workspace clean and organized
  • Be able to pass random drug & alcohol testing for random DOT regulations at any given time
  • Fill out DVIRs (start & end) and Driver Log (only after 100-mile radius)
  • Review all policies and procedures as stated in the company handbook
Education/Experience: High school diploma or general education degree (GED); and four to six years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses:
  • Commercial driver’s license class A with tow truck endorsement
Knowledge, Skills, and Other Abilities:
  • Hand and power tools
  • Safe use of Rigging & lifting devices, use of cables, chains, hooks to safely raise, secure & pull loads of up to 100,000 lbs.
  • Cutting torches
  • Grinders, cutters
  • Battery charge equipment
  • Tire changing equipment
  • Tire inflation equipment
  • Jacks
  • Lifts
  • Jack stands
  • Driveshaft & axle removal & replacement
  • Airing up vehicles so they can safely be towed
  • Work off ladders & platforms to prepare wrecked units for towing
  • Customer service skills
  • Communication skills
  • Ability to work independently in a fast paced environment
  • Professionalism
  • Time management skills
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Retirement plan
  • Vision insurance
Schedule:
  • 10 hour shift
  • Day shift
  • Morning shift
  • On call
  • Rotating weekends