ZipRecruiter

Log In

1

Tour Operator Guide Jobs in Tennessee (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsTour Operator Guide JobsTour Operator Guide Jobs in Tennessee

Tour Operator Guide information

What are the key skills and qualifications needed to thrive as a Tour Operator Guide, and why are they important?

To thrive as a Tour Operator Guide, you need in-depth knowledge of local history, geography, and culture, usually supported by relevant training or tourism certifications. Familiarity with booking systems, itinerary planning software, and possibly foreign language skills are often required. Exceptional communication, interpersonal skills, and adaptability help guides engage diverse groups and handle unexpected situations. These skills ensure memorable, safe, and informative experiences for clients, which are essential for positive reviews and repeat business.

What are some common challenges faced by Tour Operator Guides, and how can they be managed on the job?

Tour Operator Guides often navigate challenges such as managing diverse group dynamics, handling unexpected changes in itinerary, and addressing traveler concerns on the spot. Flexibility, strong communication skills, and thorough preparation are key to overcoming these obstacles. Guides typically rely on their knowledge of local attractions and problem-solving abilities to ensure a positive experience for all participants, even when plans change suddenly due to weather, transportation issues, or guest needs. Building rapport with guests and collaborating closely with other team members, such as drivers and coordinators, also helps in delivering a seamless tour experience.

What are Tour Operator Guides?

Tour Operator Guides are professionals who organize and lead tours for groups or individuals, ensuring that travelers have informative, enjoyable, and safe experiences. They plan itineraries, arrange transportation and accommodations, provide commentary on the destinations, and handle logistics throughout the trip. Tour Operator Guides also act as liaisons between travelers and local services, helping to solve problems and answer questions. Their expertise in the local culture, history, and attractions greatly enhances the travel experience.

What is the difference between Tour Operator Guide vs Tour Guide?

AspectTour Operator GuideTour Guide
CredentialsOften requires customer service or hospitality experience, sometimes certifications in tourismUsually needs a tour guiding license or certification specific to the region
Work EnvironmentWorks with tour operators, plans itineraries, manages logisticsLeads groups during tours, provides information on sites
Employer & IndustryEmployed by tour companies or travel agenciesEmployed by tour companies, museums, or independently
Search & Comparison IntentPeople comparing roles in tourism planning and logisticsPeople seeking on-site guiding roles and visitor interaction

While both roles involve working with tourists, a Tour Operator Guide focuses on planning, logistics, and coordinating tours behind the scenes, whereas a Tour Guide leads visitors during tours, providing information and ensuring a positive experience on-site.

What are popular job titles related to Tour Operator Guide jobs in Tennessee? For Tour Operator Guide jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Tour Operator Guide jobs in Tennessee look for? The top searched job categories for Tour Operator Guide jobs in Tennessee are:
Tour Operator Guide jobs near you

Trolley Driver/Tour Guide

Historic Tours of America

Nashville, TN • On-site

$26 - $28/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!

Trolley Driver/Tour Guide - Current CDL Drivers $2,000 Sign on Bonus

This position must have a good sense of fun and a desire to entertain and excellent driving skills as they drive a trolley on busy public streets while narrating a sightseeing tour multiple times a work shift. Tour Conductors bring to lie the history of America and all of the positive things that it represents.

Have fun driving an Old Town Trolley and sharing the history of our region entertaining visitors while educating them about historic Nashville!

Employee Benefits

  • Competitive pay: $26-$28/per hour with gratuities included**
  • Paid Training: $18 per hour
  • All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
  • All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

Start your new Career with Us Today!

*Eligibility requirements may apply

**$20 per hour base pay


Requirements:

Essential Functions

  • Drive in a safe, competent manner a non-air-conditioned trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour
  • Meet and deal with the general public and diverse company employees in a prompt and courteous manner
  • Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure
  • Maintain radio contact with dispatch during tours
  • Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection

Required Knowledge, Skills, and Abilities

  • Ability to learn and memorize scripted tours and routes as assigned.
  • Ability to work independently over long periods of times within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
  • Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
  • Ability to read, write, and speak clear English in order to communicate with co-workers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly
  • Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

Qualifications

  • Must be at least 21 years old
  • Valid TN CDL Class B with airbrake and passenger endorsements (Will train to acquire a CDL. Must obtain a CDL in the first month of employment)
  • Acceptable driving record for past three years

Other Requirements

  • Must pass pre-employment MVR/background check and substance abuse testing
  • Must pass a DOT physical upon employment
  • Valid Nashville Entertainment Transportation Driver Permit. Must obtain in the first 60 days of being in this position
  • Have a passion for helping people and making their Nashville experience a memorable one.