Museum Tour Guide Jobs in Tennessee (NOW HIRING)

Candidate must have a valid CDL driver's license Class C with P endorsements with a clean driving record.
FLSA Classification: Hourly, Non-exempt
The Country Music Hall of Fame® and Museum has opportunities for Bus Drivers
Company Overview: Accredited by the American Alliance of Museums, the Country Music Hall of Fame and Museum has been called the "Smithsonian of country music," celebrated for its broad cultural impact, educational mission, and unrivaled collection of historically important artifacts. Chartered by the state of Tennessee in 1964, the Museum is a 501(c)(3) nonprofit, educational organization that documents and interprets the history of country music. The Museum collects objects and archival materials that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions.
First opened in 1967 on Nashville's Music Row, the Country Music Hall of Fame and Museum launched its current downtown location in 2001. In 2014, the Museum unveiled a $100 million expansion that doubled its footprint. The Museum now encompasses 350,000 square feet of exhibition galleries, archival storage, retail stores, and event space. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Dolly Parton, Elvis Presley, and many others recorded. In addition, the Museum offers the Taylor Swift Education Center for students, teachers, and families, and dedicated performance spaces in the CMA Theater and Ford Theater, both of which regularly host nationally recognized live music and cultural events.
In 2024, the Museum was awarded the prestigious National Medal of Arts by President Joe Biden. The medal is the highest award given to artists and arts institutions by the United States government. The White House Citation, which accompanied the medal, recognized the Museum's work, which "preserves history, honors giants of the genre, and inspires future generations to write their own songs about the American story."
Departmental Overview: To provide excellent customer service with everyone we interact with on a daily basis so that we may exceed their expectations.
Position Overview: The Guest Experience bus drivers will be responsible for safely transporting Museum guests to and from Historic RCA Studio B in Nashville during normal business hours. Drivers will be responsible for the daily preparation of the bus, including cleaning, filling with gas, and monitoring maintenance issues. Additionally responsible for special event transportation as needed, and transporting bus for service needs.
Specific Job Duties:

• Provide transportation for guests to/from Historic RCA Studio B on Music Row
• Safely operate 36 passenger bus and wheelchair lift
• Clean & prepare vehicle for daily operation; transport bus for service needs
• Attend staff meetings and training as necessary
• Safely transport event guests between hotels and Hall of Fame or other designated destinations
• Maintain a high level of professionalism and service at all times
• Communicate with tour guides to ensure timely transportation of guests

Requirements
Minimum Requirements:

• Candidate must have a valid CDL driver's license Class C with P endorsements with a clean driving record.
• Should have a minimum of 2 years of experience operating a commercial, passenger vehicle.

Key Qualifications (Knowledge, Skills & Abilities):

• Must be reliable, and committed to being on time.
• An open, friendly attitude and pro-active work ethic are essential.
• The ideal candidate will be knowledgeable about the mechanics and operations of a 30 passenger bus.
• Should work well and make decisions under fast-paced environment. Must be willing to take a drug test and complete a successful background check.
• Must complete annual Driver Improvement (Defensive Driving) training.

Schedule:

• Open 7 days a week
• Closed on Thanksgiving, Christmas Eve, and Christmas Day
• May also include special events as scheduled in evenings

Notes to Applicant:
The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics.
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.
Please upload a resume and cover letter when applying for the position.
Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers