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Tour Operator Guide Jobs in Ohio (NOW HIRING)

Coastal Ridge Real Estate

Leasing Consultant

Columbus, OH · On-site

$16 - $18.75/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Coastal Ridge Real Estate

Leasing Consultant

Reynoldsburg, OH · On-site

$15 - $17.75/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Coastal Ridge Real Estate

Leasing Consultant

Columbus, OH

$16 - $18.75/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Coastal Ridge Real Estate

Leasing Consultant

Columbus, OH

$16 - $18.75/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

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Tour Operator Guide information

What is the difference between Tour Operator Guide vs Tour Guide?

AspectTour Operator GuideTour Guide
CredentialsOften requires customer service or hospitality experience, sometimes certifications in tourismUsually needs a tour guiding license or certification specific to the region
Work EnvironmentWorks with tour operators, plans itineraries, manages logisticsLeads groups during tours, provides information on sites
Employer & IndustryEmployed by tour companies or travel agenciesEmployed by tour companies, museums, or independently
Search & Comparison IntentPeople comparing roles in tourism planning and logisticsPeople seeking on-site guiding roles and visitor interaction

While both roles involve working with tourists, a Tour Operator Guide focuses on planning, logistics, and coordinating tours behind the scenes, whereas a Tour Guide leads visitors during tours, providing information and ensuring a positive experience on-site.

What are Tour Operator Guides?

Tour Operator Guides are professionals who organize and lead tours for groups or individuals, ensuring that travelers have informative, enjoyable, and safe experiences. They plan itineraries, arrange transportation and accommodations, provide commentary on the destinations, and handle logistics throughout the trip. Tour Operator Guides also act as liaisons between travelers and local services, helping to solve problems and answer questions. Their expertise in the local culture, history, and attractions greatly enhances the travel experience.

What are some common challenges faced by Tour Operator Guides, and how can they be managed on the job?

Tour Operator Guides often navigate challenges such as managing diverse group dynamics, handling unexpected changes in itinerary, and addressing traveler concerns on the spot. Flexibility, strong communication skills, and thorough preparation are key to overcoming these obstacles. Guides typically rely on their knowledge of local attractions and problem-solving abilities to ensure a positive experience for all participants, even when plans change suddenly due to weather, transportation issues, or guest needs. Building rapport with guests and collaborating closely with other team members, such as drivers and coordinators, also helps in delivering a seamless tour experience.

What are the key skills and qualifications needed to thrive as a Tour Operator Guide, and why are they important?

To thrive as a Tour Operator Guide, you need in-depth knowledge of local history, geography, and culture, usually supported by relevant training or tourism certifications. Familiarity with booking systems, itinerary planning software, and possibly foreign language skills are often required. Exceptional communication, interpersonal skills, and adaptability help guides engage diverse groups and handle unexpected situations. These skills ensure memorable, safe, and informative experiences for clients, which are essential for positive reviews and repeat business.
What are popular job titles related to Tour Operator Guide jobs in Ohio? For Tour Operator Guide jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Tour Operator Guide jobs in Ohio look for? The top searched job categories for Tour Operator Guide jobs in Ohio are:
What cities in Ohio are hiring for Tour Operator Guide jobs? Cities in Ohio with the most Tour Operator Guide job openings:
Tour Operator Guide jobs near you
Leasing Consultant

Leasing Consultant

Coastal Ridge Real Estate

Columbus, OH • On-site

$16 - $18.75/hr

Full-time

Posted 17 days ago

Job description

What You'll Do:
As a Leasing Consultant, you'll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You'll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.
Where You'll Work:
Welcome to The Abigail, an industrial loft-style student apartment community in Downtown Columbus, OH. Student residents can choose from furnished and unfurnished studio, two, and three-bedroom apartments and enjoy student life to the fullest with a location right next door to Columbus College of Art & Design, within walking distance to Columbus State Community College, and right around the corner from Capital Law School and Franklin University.
What You'll Own:
  • Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
  • Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
  • Provide tours that showcase the property's features and benefits while tailoring the experience to each prospect's needs.
  • Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
  • Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
  • Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
  • Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
  • Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
  • Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
  • Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
  • Collect move-in related fees and ensure all paperwork and funds are properly handled.
  • Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
  • Maintain and manage the community waitlist, communicating updates with prospects as needed.
  • Perform other duties as assigned.

What You'll Bring:
  • High school diploma or equivalent required.
  • Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
  • Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
  • Strong computer literacy and the ability to learn new systems quickly
  • Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
  • Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
  • Ability to participate in emergency duties as needed.

Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You'll Get:
As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

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