Tour Operations Manager Jobs in Rialto, CA (NOW HIRING)

Under the direction of the Manager, Production, the Lead Lighting guides the installations of all lighting related production needs of the Event Center. This position supports production management in leading training and enforcing standards and procedures, and relaying communication within the production team. This role serves as the contact for any lighting questions and serves as an expert for identifying possible problems within internal systems and ensuring proper trouble shooting. This position holds responsibility for both programming as well as running lights as needed and will be able to quickly adapt or alter lighting situations based on events or performer needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.Leads the lighting operations for the theater. Ensure standards and procedures are adhered to and communicate any concerns to department management.
2.Tests and resolve equipment issues. Performs the load-in of band equipment and rental equipment. Set up breakdown band and event equipment in the direction of the Production management team.
3.Oversee and operates lighting control boards and programming. Focuses lighting and makes adjustments to artist and tour specifications.
4.Create and distribute lighting plot plans. Ensure event lighting needs are scheduled and met.
5.Performs all necessary maintenance and repairs of all equipment and expedites issues as necessary to appropriate service vendors. Develop preventative maintenance programs and procedures.
6.Assists with production throughout the event as needed. Assists the technical advance with artist's representatives. Communicate with the production manager to determine tour audio needs.
7.Diagnose lighting system issues and IT problems and provides alternative solutions if needed to maintain production deadlines.
8.Maintains software updates on all lighting equipment throughout the theater and inside the control room.
9.Performs other duties as assigned to support the ecient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's Degree in related field required.

• Minimum four (4) years' experience with live entertainment performance lighting is required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Previous experience as an LD level lighting programmer is required.

• Musical touring and electrical experience preferred.

• Must know DMX addressing 3 pin and/or 5 pin.

• Must have hands on vast knowledge of lighting systems, video distribution, digital equipment and audio integration systems.

• Must possess advanced troubleshooting skills with lighting systems, including Intelligent Lighting and Show Control, GrandMA2 and GrandMA3. Moving light fixtures, Crestron, and Lutron is required.

• Must be proficient with sACN and Art-Net protocols.

• Experience with Vectorworks software preferred.

• Must have manual dexterity, technical acumen. An excellent eye for image quality is required.

• Experience in troubleshooting fiber and Ethernet networks.

• Must possess advanced knowledge of lighting software and integration, including Grand MA on PC, Stream Deck, Black magic and Resolume.

• Must have knowledge and experience safely connecting/disconnecting 3-phase power distribution.

• Must be a strong self-starter who is able to set priorities under pressure of deadlines and maintain the ability to handle multiple projects simultaneously.

• Must have exceptional customer service skills and possess a strong ability to lead and build teams.

• Must be proficient in both Mac and PC platforms. Must have advanced proficiency in Microsoft 365.

• Must possess the ability to learn and thoroughly understand current and new technical systems. Must be able to read and understand technical materials.

• Must possess the ability to understand, synthesize, and troubleshoot large complex lighting systems.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Professional certification in lighting technology is preferred.

• Certification/training in Grand MA consoles required.

• Certification/training in various moving lights strongly preferred.

• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a live entertainment venue within a resort and casino setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!